Holiday Inn Santiago - Airport Terminal by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (9977 reviews)
Armando Cortinez Norte, 2150 , Santiago , cl

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Attentive staff
Cons:
Overpriced
Room quality issues

Categories

Cleanliness
8.43
Mixed reviews; cleanliness noted positively in some but criticized in relation to restaurant and rooms in others.
Service
9.4
Front desk staff were attentive and helpful, providing good service.
Location
9.44
Convenient location near the airport, highly praised in most reviews.
Room Quality
7.89
Reviews indicated issues with room amenities and decor, leading to lower ratings.
Amenities
8.92
Noted amenities like the pool and restaurant were appreciated, but some amenities could be improved.
Value for Money
7.38
Critiques about overpriced accommodation for the quality received.
Food and Beverage
8.43
Positive mentions of food quality, but limited options for certain diets.
Overall Experience
8.9
Overall sentiment was positive despite a few critical comments on value and specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:50

Property Description

Convenient Location
The Holiday Inn Santiago Airport is conveniently located right opposite the International Airport of Santiago, offering easy access for travelers.

Leisure Facilities
Guests can enjoy complimentary access to a sauna, gym, and indoor pool, perfect for relaxation and unwinding after a long journey.

Dining and Services
Indulge in delicious meals at the on-site restaurant, grab a drink at the bar, or opt for convenient room service. Parking is hassle-free with complimentary parking lots provided.

Book your stay at the Holiday Inn Santiago Airport for a seamless and enjoyable travel experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 9977 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.9
E
Emilia solo_traveller es
10
2026-04-11 via Nuitee
P
Polly solo_traveller gb
7
Good location.
Pros:

Position, bar.

Cons:

Few amenities in room compared to a Radisson Blu we stayed at the week before, for a similar price.

We had twin beds and we both woke up with insect bites on our legs. They looked like flea bites so perhaps there had there been a dog or cat in the room?

2026-04-11 via Nuitee
A
Ammy family_with_children ve
8
Pros:

La ubicación, estaba limpio las habitaciones.

Cons:

Poca amabilidad del personal, tenia 4 maletas y bolsos de mano, estaba con mamá que es mayor y no me ayudaron nada para movilizar mi equipaje, además me dier9n una habitación que quedaba lejos del ascensor y habia que desplazar mucho las maletas y como tiene alfombra nos costó un montón.

2026-04-11 via Nuitee
A
Adriana family_with_children uy
10
No seria mi primera opción para volver.
Pros:

La ubicación es excelente esta mismo dentro del Aeropuerto

Cons:

El precio parece excesivo

2026-04-11 via Nuitee
S
swordbilledexpeditions solo_traveller ec
7
2026-04-11 via Nuitee
R
Robyn couple au
7
Comfortable stay next to the airport with good sound proofing
Pros:

Convenient to airport and food outlets. Comfortable beds and pillows. Sound proofing is good, so didn’t hear the planes all that much.

Cons:

The towels need updating. They are well used and no longer soft to use. In addition most airport hotels of this standard would supply you with a washer, which was not the case here. Certainly not the same standard as the Marriot airport hotel at Quito, which was exceptional comparatively.

2026-04-11 via Nuitee
C
Chantal couple it
8
2026-04-10 via Nuitee
J
Joao extended_group br
8
estadia satisfatória
Pros:

localizaçao, funcionarios

Cons:

sem frigobar

2026-04-10 via Nuitee
M
Michael couple de
9
Overall good - only dinner was extremely bad
Pros:

Location- very close to terminals

Cons:

Food in the restaurant at dinner was very bad

2026-04-10 via Nuitee
extended_group it
8
2026-04-10 via Nuitee
A
Antonio solo_traveller es
5
Pros:

Ubicació

Cons:

El bany antic

2026-04-10 via Nuitee
J
Judith solo_traveller cl
10
Muy buena ubicación
Pros:

Comodidad de las habitaciones y ubicación

Cons:

Precio

2026-04-10 via Nuitee
C
Chantal couple it
9
2026-04-10 via Nuitee
M
Maria solo_traveller cl
10
Muy buen hotel
Pros:

Camas cómodas, buena atención del personal

2026-04-10 via Nuitee
M
Manuel family_with_children cl
5
Buena ubicación. Resto nada
Pros:

Ubicación principalmente. Para padres con hijos pequeños hace mucho más fácil toda la logística de un viaje, más cuando uno viene de otra región. Y Santiago pasa a ser una escala para un viaje mayor.

Cons:

El precio, el cual ni siquiera incluyó desayuno. Al final uno paga igual por lo dicho anteriormente.
Envié un mensaje para que revisaran si se me había quedado algo importante en la habitación y hasta hoy no responden, así que ya lo di por perdido.

2026-04-10 via Nuitee
M
Meng Jung couple tw
8
2026-04-09 via Nuitee
D
Dr. Jens couple de
5
2026-04-09 via Nuitee
M
Marcelo couple br
9
2026-04-09 via Nuitee
L
Luiz couple br
8
Prático
Pros:

Bom hotel , apartamentos reformados e localização ideal .

Cons:

Café da manhã fraco .

2026-04-09 via Nuitee
E
EUNICE DE FATIMA MAGRINI family_with_children br
9
Excelente hotel no aeroporto
Pros:

A localização em frente ao aeroporto é ótima para quem vai fazer uma conexão longa como era nosso caso. O hotel é lindo, ótimo café da manhã. Hotel, quarto e banheiro espaçosos. Staff simpático e prestativo.

Cons:

Colchão e travesseiros macios demais e chão do banheiro muuuuito empoeirado. Ao andar descalça no banheiro sentia a poeira e o pé ficou sujo. Imagino o carpet no quarto.

2026-04-09 via Nuitee