Holiday Inn Express Hotel & Suites Detroit-Utica by IHG

Hotels
•
Holiday Inn Express
7.4 (399 reviews)
45555 Utica Park Boulevard , Utica , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Heated pool
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.48
Multiple mentions of dirt, mold, and bedbugs indicate serious cleanliness issues.
Service
8.95
Staff were noted as friendly and helpful in various reviews.
Location
8.49
Location is generally accepted to be good for travelers.
Room Quality
6.44
Concerns about maintenance issues and room odors highlight poor room quality.
Amenities
7.47
Amenities like the pool met some guests' expectations but faced some criticism for upkeep.
Value for Money
7.93
Some reviewers felt the stay did not justify the price paid.
Food and Beverage
6.98
Breakfast options received mixed reviews, affecting overall sentiment.
Overall Experience
7.45
Overall sentiment is affected by mixed experiences; some guests recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Convenient Location
Situated at the corner of Shelby Corners Shopping Center, this hotel off Highway 59 offers easy access to nearby attractions like Riverland Amusement Park and Cherry Creek Golf Course.

Comfortable Accommodations
Each guest room at Holiday Inn Express Hotel & Suites Detroit – Utica features modern amenities including a flat-screen TV, work desk, and coffee maker. Upgrade to a room with a microwave and fridge for added convenience.

On-Site Facilities
Enjoy the indoor pool, free Wi-Fi, and daily breakfast during your stay. Take advantage of the fitness and business centers, as well as meeting rooms and guest laundry facilities provided by Detroit – Utica Holiday Inn Express.

Experience a seamless blend of comfort and convenience - book your stay now at Holiday Inn Express Hotel & Suites Detroit – Utica.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Aug 27, 2026 until Thu, Sep 10, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7.4
Based on 399 reviews
Cleanliness: 5.48
Service: 8.95
Location: 8.49
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.45
S
Stephanie • couple • us
1
Stay away from the thieves
Cons:

That they are thieves and stole my wedding ring and earrings and refuse to take any accountability. I got the runaround. Nobody ever called me back. Nobody followed up. Terrible customer service

2026-10-28 • via Nuitee
D
Diana • solo_traveller • us
3
Pros:

Yesterday there was a lot of noise in the hotel, some guys running and screaming, my room had no signal, to watch TV.

Cons:

Yesterday there was a lot of noise in the hotel, some guys running and screaming, my room had no signal, to watch TV.

2026-10-26 • via Nuitee
M
Marian • family_with_children • us
4
2026-10-22 • via Nuitee
K
Kenesha • couple • us
1
2026-10-11 • via Nuitee
C
Clark • solo_traveller • us
1
Pros:

The rooms were big enough for what I needed. They enjoyed themselves at the pool and breakfast was great!

Cons:

I got two rooms but only one room had a television that actually worked. We had to go the whole day and night with no television. We called and was told the technician for the day had already went home. Were told that our ending price would be adjusted but I paid more for than what my email stated. I didn't see any adjustment. This was our first time staying at the Holiday Inn Express and was not happy about our experience.

2026-10-08 • via Nuitee
L
Linda • solo_traveller • us
6
Should have been priced under 90.00
Pros:

The hotel was clean and it was close to the location I needed to be at

Cons:

The counter was broken. The remote in the room did not work for the television and the handle on the bathroom door came off.

2026-09-10 • via Nuitee
D
Delourdes • family_with_children • us
8
Good place to stay, home away from home
Pros:

Breakfast is very good and most of your staff are friendly. Though your swimming pool is under maintenance my grandson didn’t have the chance to swim.

Cons:

Pool is closed, bed is too old. If your charging your phone and turn off the switch all will turn off. Likewise in the bathroom if you only want the light in the mirror it will turn off also

2026-09-08 • via Nuitee
S
Scott • couple • us
10
2026-09-07 • via Nuitee
C
Charles • solo_traveller • us
7
2026-08-31 • via Nuitee
R
Rick • solo_traveller • us
9
2026-08-31 • via Nuitee
D
Diego • extended_group • ca
7
Pros:

Pretty good overall

2026-08-27 • via Nuitee
E
Erika • solo_traveller • us
4
Pros:

The room was spacious.

Cons:

The pool was closed for the first day and a half. The breakfast was awful (juice machine broken, out of eggs, out of cream cheese, pancake machine empty)

2026-08-24 • via Nuitee
W
Wendy • family_with_children • us
3
Cons:

Pool was small & cloudy looking. One of the 2 TVs did not work.

2026-08-24 • via Nuitee
C
CHARLES • couple • us
10
Pros:

bryana and kept a wonderful b fast

2026-08-22 • via Nuitee
E
Evan • solo_traveller • us
7
Wonderful staff and service with clean rooms and good breakfast. A few minor imperfections
Pros:

Staff was wonderful. Very nice and courteous. Room was clean and breakfast was hot and good with plenty of options

Cons:

Bathroom door didn’t latch. Elevator worked fine but was a little rough around the edges.

2026-08-20 • via Nuitee
F
Filippo • solo_traveller • it
7
Cons:

Wifi signal

2026-08-17 • via Nuitee
G
GIUSEPPE • solo_traveller • it
10
Pros:

Hotel molto confortevole, pulito e con molta cortesia da parte dello staff

Cons:

la colazione la mattina con poca scelta

2026-08-07 • via Nuitee
S
Susie • family_with_children • ca
1
2026-08-04 • via Nuitee
H
Heather • couple • us
5
2026-08-03 • via Nuitee
K
Kayla Hamer • solo_traveller • us
7
Pros:

The accommodations provided a highly comfortable sleeping experience, notably enhanced by the extended pillows. The spa bath was generously sized, which was a significant advantage. The breakfast offered was quite palatable.

Cons:

The accommodations exhibited some signs of wear, particularly the flooring, which appeared to be in need of refurbishment. Additionally, the bed frame presented a noticeable creak. The omelets served were slightly overcooked.

I would like to propose an enhancement to your amenities: the provision of cup cozies. As a frequent consumer of hot tea, I found the cups to be uncomfortably warm when transporting them to and from the dining area and my room.

2026-08-02 • via Nuitee