Holiday Inn Express Hotel & Suites El Dorado by IHG

Hotels
•
Holiday Inn Express
7 (149 reviews)
3100 West El Dorado Avenue , El Dorado , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Large room layout with built-in luggage area
Good breakfast selection (hot and cold) and good coffee
Pool and hot tub available
Good location and easy parking
Cons:
Serious cleanliness issues (dirty carpet, dust, mold on curtains)
Broken bathroom exhaust fan
Pool not heated / towel availability issues
Some rooms run down and overpriced perception
Breakfast shortages (low fruit, out of whole milk) and lighting concerns

Categories

Cleanliness
4.5
Multiple reviews report serious cleanliness issues: dusty/dank smell, carpet staining feet, pink mold on shower curtains, dirty carpet and general room grime.
Service
9.5
Consistently described as friendly and very helpful by several guests; staff praised across reviews.
Location
8.5
Good location and easy parking next to the highway noted; location described as 'ok' or 'good' by guests.
Room Quality
5
Mixed to negative comments: some rooms large and nicely laid out (built-in bag area), but others described as run down, nasty, with broken exhaust fan and general wear.
Amenities
7.5
Amenities include pool and hot tub and a large breakfast selection; issues reported include unheated pool and problems with towels at the pool/hot tub.
Value for Money
5.5
At least one guest called the property overpriced and below expected brand standards, lowering perceived value.
Food and Beverage
8.5
Breakfast repeatedly described as great with a large/hot-and-cold selection and good coffee; some shortages noted (low fruit, out of whole milk on multiple days).
Overall Experience
7
Mixed overall: positive staff, breakfast and some nice rooms, but significant cleanliness and room condition issues produced a mixed guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indulge in Relaxation and Convenience
Experience comfort and leisure at Holiday Inn Express Hotel & Suites El Dorado. Unwind in our indoor pool and hot tub, stay active in the fitness center, and stay connected with free Wi-Fi in our spacious rooms.

Delight in Modern Amenities
Our contemporary rooms feature Cable TV, a work desk, coffee maker, and an armchair for your convenience. Whether you're here for work or leisure, we have everything you need for a comfortable stay.

Savor a Delicious Start
Start your day right with a hot breakfast including eggs, bacon, and cinnamon rolls. Take advantage of our free daily newspapers and business center to stay productive during your stay.

Book now and elevate your stay at Holiday Inn Express Hotel & Suites El Dorado.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICT

Location

Guest Reviews

7
Based on 149 reviews
Cleanliness: 4.5
Service: 9.5
Location: 8.5
Room Quality: 5
Amenities: 7.5
Value for Money: 5.5
Food and Beverage: 8.5
Overall Experience: 7
J
Julie • solo_traveller • us
9
2026-11-06 • via Nuitee
D
Diana • couple • us
10
Pros:

It was all good

2026-11-03 • via Nuitee
J
Jessie • couple • us
10
We will definitely stay there every time we are in town!
Pros:

The best hotel in El Dorado, KS. The layout of the room was great. It had a place to put our bags that was built in which most hotels do not provide. Clean, great staff. Large selection of breakfast foods both hot and cold.

Cons:

The exhaust fan in the bathroom didn’t work

2026-10-27 • via Nuitee
M
Mark • couple • us
10
Staff was friendly and very helpful !!!!
Pros:

Easy parking next to highway

Cons:

More lightning

2026-10-19 • via Nuitee
S
Shawn • solo_traveller • us
2
Place was overpriced and should not have the holiday inn express name
Pros:

Employees were friendly. Location was ok

Cons:

Place was dirty and room was run down and nasty

2026-10-14 • via Nuitee
M
Mark • couple • us
10
2026-08-31 • via Nuitee
B
Booth • family_with_children • us
8
Had a great time enjoying my daughter's 13th birthday!
Pros:

the breakfast was great and the pool!

Cons:

towels at the pool and a hot tub

2026-08-10 • via Nuitee
J
Jessica • family_with_children • us
7
2026-07-06 • via Nuitee
D
Dennis • couple • us
5
Convenient but needs higher higher housekeeping standards
Pros:

Breakfast was ok. Low on fruit. Out of whole milk all 3 days. Coffee was great !

Cons:

The room had a dusty dank smell even with the air conditioner fan on. The air unit needs serious cleaning. The carpet was soooo dirty that our socks were stained black after walking on it without shoes. Black washed off our feet during our morning showers after walking in bare feet to the bathroom overnight. The inner and outer shower curtains had pink mold on them along the bottoms. After a rainstorm the picture window had over a quarter inch of water on the sill.

2026-06-29 • via Nuitee
G
Ginger • extended_group • us
1
2026-06-21 • via Nuitee
A
Ashley • family_with_children • us
10
2026-06-18 • via Nuitee
P
Patrick • extended_group • us
9
2026-06-01 • via Nuitee
H
Hopeman • couple • us
10
2026-05-31 • via Nuitee
A
Alexandra • extended_group • us
10
Pros:

Variedad en el desayuno

2026-05-26 • via Nuitee
K
Karp • solo_traveller • us
5
Cons:

POOL IS NOT HEATED

2026-05-14 • via Nuitee
L
Leslye • solo_traveller • us
8
Pros:

Large clean room, good location.

2026-05-07 • via Nuitee
N
Nancy • couple • us
8
2026-04-07 • via Nuitee
M
Melinda • family_with_children • us
10
2026-03-23 • via Nuitee
L
Lorie • family_with_children • us
10
2026-03-21 • via Nuitee
S
Shelley • couple • us
8
2026-03-13 • via Nuitee