Holiday Inn Hotel & Suites Bloomington Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (263 reviews)
3202 East Empire Street , Bloomington , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
8.1
Several reviews mentioned issues with cleanliness, including sticky floors and discomfort in the room.
Service
10
Friendly staff noted, although there were concerns regarding front desk availability.
Location
10
Convenient location for the airport and nearby restaurant was well-received.
Room Quality
8.07
Complaints included discomfort with beds and issues with dampness and cleanliness.
Amenities
9.61
Hot tub not working was a downside, but overall amenities were adequate.
Value for Money
8.56
Some reviews suggested pricing was high for the offering, particularly the breakfast charge.
Food and Beverage
8.09
Breakfast not included and deemed overpriced; therefore, the average was low.
Overall Experience
9.55
Some positive aspects noted in terms of space and helpfulness, despite significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:00

Property Description

Convenient Airport Hotel with Complimentary Shuttle

Modern Amenities for a Comfortable Stay
All guest rooms at the Bloomington Airport Holiday Inn come equipped with a microwave, refrigerator, Wolf Gang Puck coffee, and Bath and Body Works toiletries. Enjoy the convenience of in-room amenities that enhance your stay.

Relaxation and Dining Options
Holiday Inn Hotel & Suites Bloomington Airport offers an indoor pool, 24-hour fitness center, on-site convenience store, and Baxter's American Grill for delicious meals. Unwind and dine with ease during your stay.

To experience the convenience and comfort of our airport hotel in Bloomington, book your stay now at Holiday Inn Hotel & Suites Bloomington Airport.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BMI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 263 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 8.07
Amenities: 9.61
Value for Money: 8.56
Food and Beverage: 8.09
Overall Experience: 9.55
L
Lindsay solo_traveller us
5
2026-08-11 via Nuitee
A
Amber solo_traveller us
5
Cancelled my future reservation and booked elsewhere.
Cons:

The staff were rude.

2026-08-06 via Nuitee
A
Anzan couple us
6
Underwhelming
Pros:

I like the location.

Cons:

The customer service was very underwhelming. The staff was not outright rude but they certainly did not go out of their way to be warm and welcoming. The facility was clean but is starting to show some wear and tear. (For example, the window shade in my room was broken.) I was VERY disappointed to learn the hotel does not offer a complimentary breakfast. Considering the cost of a 1-night stay, I expected more.

2026-07-20 via Nuitee
C
choudhry solo_traveller us
3
2026-07-17 via Nuitee
C
choudhry couple us
2
2026-07-17 via Nuitee
D
Dane family_with_children us
8
2026-07-02 via Nuitee
M
Moriah couple us
5
Our stay was fine it wasn't great but it was terrible either.
Pros:

The location was near the airport which is convenient and it wasn't so into the city that it was loud and busy sounding. It was still near restaurants for easy eating access. There was access to pool, hot tub, and gym. The staff were very pleasant and helpful!

Cons:

In our room the bathroom's fixtures were extremely rusted and the fan in the bathroom didn't work properly. The wifi was by far the most annoying thing to deal with. We needed to resign in multiple times within a few hours even if we didn't leave the room. It wasn't a typically user name and password sign in process either. You had to sign in via the internet, so I was unable to use my laptop which was highly inconvenient. The gym equipment was dated which isn't a problem, but a few of the machines didn't have proper buttons due to wear and tear which made them difficult to use.

2026-06-25 via Nuitee
K
Kochanny couple us
7
Got charged for a bigger room that I did not get.
Pros:

Location

Cons:

Check in and rate didn’t get room requested

2026-06-21 via Nuitee
J
Jillian family_with_children us
8
2026-05-22 via Nuitee
S
Steven solo_traveller us
10
Good
Pros:

Clean room good location all around good place second time staying there

Cons:

Nothing

2026-05-16 via Nuitee
S
Steven solo_traveller us
10
Nive
Pros:

Nice clean room and was a great price

2026-05-14 via Nuitee
C
Creative solo_traveller us
10
2026-04-30 via Nuitee
J
jody couple us
1
Absolutely terrible!!!! Will never stay there again!
Pros:

I will never stay here again! Girl at front desk in the evening was rude and on a power trip!!! We were so humiliated by her!!!! I think her name was Mia! She was disrespectful and kept saying we were being aggressive and she would send us to our room!!!

Cons:

Front desk girl power trip!!!! Still so mad about this and what happened !

2026-03-08 via Nuitee
D
Davenport family_with_children us
8
2026-02-26 via Nuitee
R
Rochelle solo_traveller us
2
Pros:

It had a 24 hour shuttle to the airport

Cons:

Cleanness was the biggest issue.
Mold and hair in shower
Old food and stains on carpet by bed.
Ice bucket broken
Floors in halls and elevators cover in water from pool.
Hotel smelt of weed.

2026-02-23 via Nuitee
T
Tatiana couple us
10
2026-02-23 via Nuitee
D
Dewhitt couple us
10
2026-02-09 via Nuitee
D
Daniel couple us
4
Cleaning staff are perfect but front desk & shuttle pick up needs trained!
Pros:

Bed was comfortable & cleanliness perfect

Cons:

No front desk staff @ arrival had to wait. Friendly welcome would have been appreciated. On returning for shuttle had to call 3xs waited 30 mins

2026-01-19 via Nuitee
S
Shonna family_with_children us
2
Too overpriced I guess I missed that breakfast wasn't included and so did some other guests, didn't
Pros:

Southwest friendly hotel seemed clean

Cons:

I did not get the rooms I booked. We booked two rooms with two queen size beds in each room and instead we got a one bedroom for each room and then one had a pull-out sofa. Maybe this is not the hotel's fault. Maybe this is The fault of booking.com but our rooms also were nowhere near each other which I had asked for.

2026-01-19 via Nuitee
D
Diana couple us
10
2026-01-19 via Nuitee