Holiday Inn Express Arras by IHG

Hotels
•
Holiday Inn Express
8.6 (3691 reviews)
3, Rue Du Docteur Brassart , Arras , fr
+33 3 21 60 88 88

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Varied breakfast options
Cons:
Issues with bedding configuration
Fitness area not open
Some noise during breakfast

Categories

Cleanliness
8.74
Numerous reviews highlight the cleanliness of the hotel and rooms.
Service
8.81
Staff were frequently described as friendly and accommodating.
Location
8.65
Proximity to the city center and convenience for exploration are highly praised.
Room Quality
8.5
Rooms are spacious and well-equipped, with some complaints about bedding configuration.
Amenities
8.43
Facilities are adequate but there were minor complaints about the fitness area.
Value for Money
8.49
Overall good value indicated, but one review mentioned pre-authorization issues.
Food and Beverage
8.54
Breakfast variety and quality received positive mentions.
Overall Experience
8.61
Overall positive experiences noted with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Convenient Location and Modern Amenities

Located in the heart of the city center, Holiday Inn Express Arras offers a convenient stay right opposite the train station. The hotel boasts air-conditioned rooms with essential amenities like a flat-screen TV and free Wi-Fi, ensuring a comfortable and connected experience for guests.

Relaxing Lounge and Terrace

Guests can unwind in the hotel's spacious lounge area, complete with a large flat-screen TV for entertainment. For those who prefer the outdoors, the terrace provides a serene setting to enjoy a cup of coffee or simply soak in the surroundings.

Additional Facilities for a Seamless Stay

Holiday Inn Express Arras goes the extra mile with vending machines, a 24-hour reception desk, and an underground car park for added convenience. Book now for a relaxing and hassle-free stay at our hotel.

Important information:

Renovation work : A lobby renovation project is planned from September 1 to March 15 , 2026. Noise pollution may occur from Monday to Friday, between 9 a.m. and 6 p.m. Our team remains available at reception to present the future developments of the lobby, meeting room, and bar.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

8.6
Based on 3691 reviews
Cleanliness: 8.74
Service: 8.81
Location: 8.65
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
M
Michael • couple • gb
9
2026-08-29 • via Nuitee
F
Fabio Storti • solo_traveller • it
9
Pros:

Camere pulite, ampie, colazione abbondante. A 15 minuti a piedi dal centro. Personale gentile.

Cons:

Lo scarico del lavello del bagno e della doccia molto lenti, a ritmo normale sia il lavandino che il piatto doccia si allagano, andrebbero forse pulite le tubature

2026-08-29 • via Nuitee
M
Montserrat • family_with_children • es
8
2026-08-28 • via Nuitee
P
Patricia • solo_traveller • fr
10
Pros:

Tout était parfait

2026-08-28 • via Nuitee
L
Laura • family_with_children • gb
7
Affordable and decent for one night
Pros:

A decent hotel for a one-night stay, affordable, and within walking distance of the town centre. Nice touch to give the kids a little welcome bag on arrival.

Cons:

Breakfast wasn't great (but it was included in the price) and it felt a bit hectic with a lot of guests in quite a small space.

2026-08-28 • via Nuitee
S
sandrine • family_with_children • fr
8
A conseiller
Pros:

L'emplacement, le calme,le confort,le petit déjeuner, parking accessible depuis l’hotel et la borne de recharge gratuite pour les résidents de l’hôtel.

2026-08-27 • via Nuitee
V
Vanessa • family_with_children • gb
9
Good stopping off point on way to Paris. Would stay here again
Pros:

Good location. Great breakfast. Comfy room

Cons:

.

2026-08-27 • via Nuitee
V
Vincent • family_with_children • nl
8
Hotel centrum Arras
Pros:

Goede locatie om leuke stad Arras en omgeving te bezoeken. Prima prijs-kwaliteit verhouding, zeker inclusief het ontbijt. Grote parkeergarage onder hotel en paar minuutjes lopen naar het centrum.

2026-08-27 • via Nuitee
H
Helen • couple • nz
7
2026-08-27 • via Nuitee
Y
Yannick • couple • gb
10
2026-08-26 • via Nuitee
M
Mark • family_with_children • gb
10
Perfect
Pros:

Close to the centre, very clean and friendly staff.

Cons:

Nothing

2026-08-26 • via Nuitee
K
Kelv • family_with_children • gb
9
Friendly and helpful staff. Nice breakfast. Central location. Parking is straightforward, when you know.
Pros:

Central location

2026-08-25 • via Nuitee
J
Julia • solo_traveller • de
7
Gute Unterkunft für einen Zwischenstopp
Pros:

Das Zimmer war sauber und das Bett sehr bequem. Das Sofa von den Kindern war auch okay. Der öffentliche Parkplatz hinter dem Hotel war überraschend günstig.

Cons:

Beim Frühstück war das Geschirr und Besteck sehr schlecht gespült. Insgesamt war das Frühstück eher lieblos, aber grundsätzlich alles da.

2026-08-25 • via Nuitee
M
Matthew • family_with_children • gb
10
Pros:

Perfect for a stopover

Cons:

All good

2026-08-25 • via Nuitee
M
Margot • solo_traveller • fr
9
2026-08-25 • via Nuitee
W
William • family_with_children • nl
10
Great stopover for a family.
Pros:

The hotel had a nice play area for kids, the breakfast was much better than the average French breakfast (as it had bacon, scrambled eggs, and sausages), the location was good enough in terms of being near the city center, and parking was close (under the hotel) for 12 euros a day. You're almost always going to pay when you park in a city... it's just a question of how much. Staff were friendly and helpful. Most of all - there were rooms that could accommodate a family of 4 - even if cramped - which is not a given in Europe.

Cons:

Not sure how it could be fixed - but the rooms were a bit cramped when the second bed was open. Basically, just room for one open suitcase - two was a real tetris game....

2026-08-25 • via Nuitee
L
ludovic • couple • be
8
2026-08-25 • via Nuitee
J
John • couple • gb
3
The stay was spoiled by a frustrating episode with the car park
Pros:

Comfortable beds. Clean room, good bathroom

Cons:

I selected this hotel as it was advertised as having onsite parking. When we arrived we were advised there was no onsite parking. We could either use an outdoor car park which would be free if we left before 9.00am the following morning, or an underground car park nearby. We chose the underground option, but confused by the information given, as the underground car park was linked to the Holiday Inn Express by a lift which took us to reception. We needed to get our car Park ticket validated the next morning, with a charge of 12€. I paid by cash. When we presented the ticket at the barrier, there was a message stating we still owed 12€. I returned to the hotel reception to explain the ticket validation hadn't worked. The girl on reception apologised and appeared to re-program the ticket. I presented the ticket a second time, but it appeared the second attempt at validation hadn't worked. We were in a hurry, so I paid the fee by card. I have therefore paid 24€ for a 12€ charge. The girl on reception at 6.30am on Saturday 22 August was called LEA. She could see we were in a hurry, and I wonder if she took advantage of that fact. I hope not.

2026-08-24 • via Nuitee
C
cerniga • couple • fr
10
Super
2026-08-24 • via Nuitee
G
Gerard • couple • gb
10
Great location and pleasant staff
Pros:

Greeted well and the room was great. Breakfast included and plenty of choice

Cons:

A "what 3 words" location for the main entrance to the car park

2026-08-24 • via Nuitee