Holiday Inn Express Arras by IHG

Hotels
Holiday Inn Express
8.6 (3245 reviews)
3, Rue Du Docteur Brassart , Arras , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Varied breakfast options
Cons:
Issues with bedding configuration
Fitness area not open
Some noise during breakfast

Categories

Cleanliness
8.74
Numerous reviews highlight the cleanliness of the hotel and rooms.
Service
8.81
Staff were frequently described as friendly and accommodating.
Location
8.65
Proximity to the city center and convenience for exploration are highly praised.
Room Quality
8.5
Rooms are spacious and well-equipped, with some complaints about bedding configuration.
Amenities
8.43
Facilities are adequate but there were minor complaints about the fitness area.
Value for Money
8.49
Overall good value indicated, but one review mentioned pre-authorization issues.
Food and Beverage
8.54
Breakfast variety and quality received positive mentions.
Overall Experience
8.61
Overall positive experiences noted with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Convenient Location and Modern Amenities

Located in the heart of the city center, Holiday Inn Express Arras offers a convenient stay right opposite the train station. The hotel boasts air-conditioned rooms with essential amenities like a flat-screen TV and free Wi-Fi, ensuring a comfortable and connected experience for guests.

Relaxing Lounge and Terrace

Guests can unwind in the hotel's spacious lounge area, complete with a large flat-screen TV for entertainment. For those who prefer the outdoors, the terrace provides a serene setting to enjoy a cup of coffee or simply soak in the surroundings.

Additional Facilities for a Seamless Stay

Holiday Inn Express Arras goes the extra mile with vending machines, a 24-hour reception desk, and an underground car park for added convenience. Book now for a relaxing and hassle-free stay at our hotel.

Important information:

Renovation work : A lobby renovation project is planned from September 1 to March 15 , 2026. Noise pollution may occur from Monday to Friday, between 9 a.m. and 6 p.m. Our team remains available at reception to present the future developments of the lobby, meeting room, and bar.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3245 reviews
Cleanliness: 8.74
Service: 8.81
Location: 8.65
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
F
Frederique family_with_children fr
7
Pros:

Gentillesse du personnel
Propreté de la chambre
Confort de la literie

Cons:

Travaux en cours

2026-03-07 via Nuitee
H
Henri couple fr
9
2026-03-07 via Nuitee
M
MacLord family_with_children fr
10
Pour le marché de Noël
Pros:

Personnel très bien chambre nickel

2026-03-07 via Nuitee
E
Eddy family_with_children fr
9
Excellent séjour dans cet hôtel idéalement placé
Pros:

- Emplacement de l'hôtel très proche de la gare et à proximité du centre-ville
- Petit-déjeuner
- Serviabilité du personnel

Cons:

- Travaux dans une grande partie de l'hôtel

2026-03-05 via Nuitee
S
Stephen solo_traveller ca
9
2026-03-04 via Nuitee
J
James family_with_children gb
10
2026-02-26 via Nuitee
A
Andre family_with_children nl
8
Basic kamer maar goede prijs kwaliteit verhouding
Pros:

De locatie. Op loopafstand van het centrum

Cons:

De kamer was erg warm en werd niet koeler toen we de thermostaat op een lagere temperatuur instelden

2026-02-25 via Nuitee
P
Patrice couple be
8
Pros:

Très bon emplacement. Proche de tout. Propriété impeccable. Très bon petit déjeuner.

Cons:

Abords vieillots. Parking payant (12 Euros/jour). Nous sommes arrivés 1 hrs avant l’heure prévue de réservation (14 hrs au lieu 15 hrs) et avons dû payer 9 Euros de supplément pour pouvoir disposer de la chambre.

2026-02-24 via Nuitee
K
Kleoniki family_with_children nl
8
2026-02-24 via Nuitee
N
nicolas family_with_children be
8
2026-02-23 via Nuitee
L
Lindsey family_with_children gb
10
2026-02-23 via Nuitee
S
Sabrina family_with_children fr
10
Excellent rapport qualité prix
Pros:

- la propreté
- l'accueil
- le personnel très accueillant
- le petit déjeuner un délice
- la grande chambre et spacieuse
- le gel douche
Bref, tout était parfait

Cons:

RAS

2026-02-22 via Nuitee
K
Kate solo_traveller gb
8
2026-02-22 via Nuitee
B
Benjamin solo_traveller fr
10
2026-02-22 via Nuitee
O
Oskar couple cz
10
Pros:

Vše bylo perfektní, ochotný a usměvavý personál, blízko do centra. Určitě se sem vrátíme.

Cons:

Trochu složitější najít vjezd do podzemního parkoviště, ale mohlo to být i tím, že jsme přijeli z opačné strany.

2026-02-14 via Nuitee
L
Lara family_with_children it
8
Pros:

Recently renovated rooms

Cons:

No water in the room

2026-02-14 via Nuitee
A
Agnes family_with_children fr
9
Pros:

La proximité du centre. On pose la voiture et on visite la ville à pied.

2026-02-14 via Nuitee
T
Thibaud solo_traveller fr
5
Cons:

la chambre était surchauffée et pas moyen de régler la température

2026-02-13 via Nuitee
P
Philippe solo_traveller fr
10
Hôtel à recommandé
2026-02-12 via Nuitee
S
Spaan family_with_children nl
8
2026-02-11 via Nuitee