Holiday Inn Express Arras by IHG

Hotels
•
Holiday Inn Express
8.6 (3337 reviews)
3, Rue Du Docteur Brassart , Arras , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Varied breakfast options
Cons:
Issues with bedding configuration
Fitness area not open
Some noise during breakfast

Categories

Cleanliness
8.74
Numerous reviews highlight the cleanliness of the hotel and rooms.
Service
8.81
Staff were frequently described as friendly and accommodating.
Location
8.65
Proximity to the city center and convenience for exploration are highly praised.
Room Quality
8.5
Rooms are spacious and well-equipped, with some complaints about bedding configuration.
Amenities
8.43
Facilities are adequate but there were minor complaints about the fitness area.
Value for Money
8.49
Overall good value indicated, but one review mentioned pre-authorization issues.
Food and Beverage
8.54
Breakfast variety and quality received positive mentions.
Overall Experience
8.61
Overall positive experiences noted with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Convenient Location and Modern Amenities

Located in the heart of the city center, Holiday Inn Express Arras offers a convenient stay right opposite the train station. The hotel boasts air-conditioned rooms with essential amenities like a flat-screen TV and free Wi-Fi, ensuring a comfortable and connected experience for guests.

Relaxing Lounge and Terrace

Guests can unwind in the hotel's spacious lounge area, complete with a large flat-screen TV for entertainment. For those who prefer the outdoors, the terrace provides a serene setting to enjoy a cup of coffee or simply soak in the surroundings.

Additional Facilities for a Seamless Stay

Holiday Inn Express Arras goes the extra mile with vending machines, a 24-hour reception desk, and an underground car park for added convenience. Book now for a relaxing and hassle-free stay at our hotel.

Important information:

Renovation work : A lobby renovation project is planned from September 1 to March 15 , 2026. Noise pollution may occur from Monday to Friday, between 9 a.m. and 6 p.m. Our team remains available at reception to present the future developments of the lobby, meeting room, and bar.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3337 reviews
Cleanliness: 8.74
Service: 8.81
Location: 8.65
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
3
34f4277121ca7020ea954ac3131c1cb8 • couple • gb
8
Great location and very pleasant hotel.
Pros:

Secure car park. Good food.

2026-04-18 • via Nuitee
B
b60b123fd91471e4c533735f91383899 • solo_traveller • gb
9
2 night stop over
Pros:

Spacious room, spotlessly clean, super comfy bed and great powerful shower.
Great choice at breakfast.
Good location across from the station, car parking available. Lots of cafés and restaurants within a few minutes walk.
Small gym available.

Cons:

One coffee machine and a 2 slice toaster at breakfast - inevitable queueing!

2026-04-18 • via Nuitee
4
4377dd54036870c332cea4cd08f4cab4 • couple • nl
6
Niet voor herhaling vatbaar. De prijs per nacht is te hoog in relatie tot wat je er voor krijgt.
Pros:

De kamer is modern ingericht en het bed en de matrassen zijn zeer goed.

Cons:

Het ontbijt was minimaal. Veel ingrediënten, zoals yoghurt, kwamen uit een dispenser met een onnatuurlijke smaak. De receptioniste was tegen 21.00 uur niet meer echt klantvriendelijk. Ze verwees ons naar een dichtbij gelegen parkeergarage, terwijl je gratis op straat kunt parkeren tot 10.00 uur in de ochtend.

2026-04-18 • via Nuitee
3
34f4277121ca7020ea954ac3131c1cb8 • solo_traveller • gb
9
All in all a very good stay
Pros:

Great location and the staff were very helpful.

Cons:

The room was poorly lit.

2026-04-17 • via Nuitee
A
af56e7e52aa971eb332ea42448415545 • family_with_children • be
8
Pros:

Le petit déjeuner super complet.
Un + pour le jus d'orange pressé.
Bon emplacement par rapport au centre et la carrière Wellington, on peut tout faire à pied.

2026-04-17 • via Nuitee
4
4c6bbcf7a83a71a52e89bff7e342b60f • couple • de
10
2026-04-16 • via Nuitee
B
bb00d0b5264e725a524cd1280df89d0f • couple • gb
6
Convenient, and central.
Cons:

Food that was offered came in a glass jar, having just come from the microwave, and was barely edible. Apparently this is more common in France, at hotels that don't have a restaurent, but still want to offer food at the bar.

2026-04-15 • via Nuitee
3
3f4df6a99a83721f19c84cc7af94e2d9 • solo_traveller • fr
7
Cons:

Après un long trajet nous sommes arrivés à l'hôtel à 14h45 ( chambre à partir de 15h). Nous avons demandé si nous pouvions accéder à nos chambres . On nous a répondu que les chambres étaient prêtes et qu'on pouvait les avoir 15 mn avant à condition de payer 9 euros!!!!
Nous utilisons les hotels très régulièrement, c'est la première fois que je vois ça !!!

2026-04-14 • via Nuitee
F
fdc4ae1fb93773d40e496bfdf943d107 • extended_group • gb
7
2026-04-14 • via Nuitee
1
10ae47f7bbe472b94fc3acc45ce96805 • solo_traveller • pl
8
Pros:

Lokalizacja, duży i wygodny pokój, dobre śniadania.

Cons:

Słuchawka prysznicowa kiepsko działała (woda słabo się lała), słabe oświetlenie pokoju, przydałaby się duża lampa pod sufitem…, w pokoju jest ciemno.

2026-04-13 • via Nuitee
2
2203a35b509e70212e01a337e0a98e1c • solo_traveller • de
8
Unerwartet unfreundlicher Emofang
Pros:

Ruhige Lage, gute Betten, sauber und gepflegt, kurzer Weg in die Innenstadt .

Cons:

Unfreundliche Begrüßung. Wir waren 15 Minuten zu früh da und sollten daher 15 Euro extra zahlen oder warten. Nach einer halben Stunde hieß es, das Zimmer sei nicht fertig. Wir sollten noch einmal spazieren gehen. Die Hinweise zu den Parkmöglichkeiten waren völlig unzureichend und unvollständig dargestellt .Hinweise etwa zum Fitnessraum gab es gar nicht. Haben bei unseren Aufenthalten in Holiday Inn Hotels so etwas noch nie erlebt. Außerdem: Die direkte Umgebung des Hotels macht leider einen ungepflegten Eindruck.

2026-04-13 • via Nuitee
F
f8abf660b81b7391c324e435e800a03e • extended_group • be
8
2026-04-13 • via Nuitee
C
cb1d79b4b7e770a52432e3bda2a80f0c • family_with_children • gb
8
Great value for money, clean and comfortable
Pros:

Friendly new staff member on check in, room was clean and comfortable and it was a good price

2026-04-13 • via Nuitee
2
2f8189c86dbc7079d87fbcf1f770cb8f • solo_traveller • fr
8
parfait
Pros:

l'accueil a été parfait, les équipements de la chambre également. Le petit déjeuner très copieux

2026-04-13 • via Nuitee
8
83b37ec08324731483ad090119049004 • solo_traveller • be
10
Pros:

Nous avons tt aimé et surtout la grande gentillesse du personnel

2026-04-13 • via Nuitee
A
af6c9df821187393d488f231ff0cf63e • family_with_children • gb
10
Fabulous stop over hotel in lovely location conveniently 1hoir from Calais.
Pros:

Fantastic location with very convenient underground parking.

Cons:

N/a

2026-04-12 • via Nuitee
9
90ace5776c8b70e6390a22248682ca46 • family_with_children • gb
9
Great
Pros:

Close location to the channel tunnel, lovely town with plenty of restaurants and bars etc.
Clean, comfortable and car parking.

2026-04-12 • via Nuitee
F
f8abf660b81b7391c324e435e800a03e • family_with_children • gb
8
Good city hotel, very comfortable beds and clean bathroom.
Pros:

Really helpful staff who supported check in with additional bed very late at night / early morning when we were delayed at the crossing. Lovely night sleep

Cons:

There was nothing that we didn't like

2026-04-12 • via Nuitee
C
Chad • family_with_children • gb
9
2026-04-11 • via Nuitee
L
Leslie • extended_group • it
10
2026-04-11 • via Nuitee