Holiday Inn Express Hotel & Suites Edson by IHG

Hotels
•
Holiday Inn Express
7.9 (176 reviews)
4520 2nd Avenue , Edson , CA
1-780-7234011

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Great/ample breakfast
Clean pool and waterside
Good price/value for families
Comfortable rooms in some cases
Cons:
Dated, run-down rooms and furnishings
Old/firm mattresses and uncomfortable beds
Dirty jacuzzi / moldy smell reported
Misleading or unavailable amenities (closed slide, missing hot tub)
Inconsistent or slow front desk responses
Small TVs and dated in-room features
Inconsistent A/C and bright exterior lights at night
Carpet and cleanliness issues in some areas

Categories

Cleanliness
6.6
Mixed reports: some guests described rooms and the pool as very clean, but others reported a dirty jacuzzi, moldy smells and generally neglected, dated areas — cleanliness is inconsistent.
Service
9.2
Staff are frequently praised as friendly and welcoming; a few encounters (slow check-in, unhelpful response about pillows) were noted, but overall service is a consistent positive in reviews.
Location
9.6
Multiple guests highlight the convenient location and suitability as a home base; a few mention little to do nearby, but location is overall a strong asset.
Room Quality
6.4
Several complaints about old or hard mattresses, small TVs, dated decor, carpeting in odd places and occasional odors around the jacuzzi — room quality is below average and in need of updating.
Amenities
6
Pool and waterside are appreciated, but reported issues include closed slides, missing/advertised hot tubs, inconsistent A/C and lack of blackout curtains or hypoallergenic options — amenities are mixed and sometimes misleading.
Value for Money
7.2
Opinions vary: several guests praised price and family value, while others called it overpriced and noted rate inconsistencies; overall value is fair but inconsistent.
Food and Beverage
9.9
Breakfast is repeatedly described as great or amazing and is a clear strength; a minority found offerings lacking on occasion, but F&B is generally excellent.
Overall Experience
8.3
Most stays are described as decent or pleasant with friendly staff and strong breakfast, but dated facilities, maintenance problems and occasional misleading amenity listings temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Convenient Downtown Location
Located in downtown Edson, Holiday Inn Express Hotel & Suites is just a short walk from the Nova Theatre, making it the perfect choice for entertainment enthusiasts.

Relaxation and Recreation
Unwind in the indoor pool with a slide or rejuvenate in the hot tub. Stay active in the fitness centre or explore nearby attractions like the Galloway Station Museum and Yates Natural Area.

Modern Comforts and Amenities
Enjoy complimentary breakfast, free Wi-Fi, and in-room conveniences like a microwave, refrigerator, and flat-screen TV. With 24-hour front desk service, business center, and laundry facilities, your stay is sure to be hassle-free.

Book your stay at Holiday Inn Express Hotel & Suites Edson now for a memorable and comfortable experience.

Important information:

Please note that the swimming pool, water slide and hot tub will be under maintenance from 3 - 17 April 2016.

Our indoor pool is open. Please contact our hotel directly to book your pool time slot, and for further details about our available facilities and implemented changes at the property level.

The Government of Alberta's
Restriction Exemption
Program is in place
at this facility.
Please be prepared to
show proof of vaccination
against COVID-19
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 176 reviews
Cleanliness: 6.6
Service: 9.2
Location: 9.6
Room Quality: 6.4
Amenities: 6
Value for Money: 7.2
Food and Beverage: 9.9
Overall Experience: 8.3
A
Amandeep • family_with_children • ca
8
2026-10-08 • via Nuitee
T
Tylor • family_with_children • us
8
2026-09-14 • via Nuitee
J
jaco • solo_traveller • nl
8
2026-09-11 • via Nuitee
H
Hans1290 • solo_traveller • ca
10
Decent hotel for a short stay
Pros:

The hotel was decent for a short stay. The room was comfortable, and the location was convenient. Breakfast was great though!

Cons:

Nothing major stood out, but the overall experience was fairly average and could use some updating.

2026-08-25 • via Nuitee
M
Maria • solo_traveller • ca
10
GREAT EXPERIENCE
Pros:

The overall experience was great. The staff were friendly, the hotel and pool were very clean, and I really appreciated the complimentary toothbrushes, and toothpaste available at the front desk. It was a very comfortable and pleasant stay.

Cons:

There was nothing I didn’t like about the hotel. We were only on a quick trip, so unfortunately, we could only stay for one night.

2026-08-24 • via Nuitee
M
MD MAHBUB • family_with_children • ca
8
2026-08-17 • via Nuitee
E
Elizabeth • family_with_children • ca
6
2026-08-10 • via Nuitee
G
Gina • family_with_children • ca
10
2026-08-09 • via Nuitee
G
Gina • family_with_children • ca
8
2026-08-09 • via Nuitee
K
ken • couple • ca
8
2026-08-09 • via Nuitee
W
Wendy • couple • ca
2
2026-08-07 • via Nuitee
R
Rachelle • family_with_children • ca
5
Overpriced. Wish they got new mattresses and black out curtains
Pros:

Location, staff, breakfast

Cons:

No black out curtains, beds were old and hard, air conditioning was on and off all night, bright lights outside

2026-08-04 • via Nuitee
J
Jade-Lynn • couple • ca
6
It was mediocre at best.
Pros:

The bathtub in the spa suite is nice and big and AC works well.

Cons:

Don’t use the jets in the jacuzzi tub. Dirty. Breakfast was lacking. Didn’t have enough food for everyone.

2026-08-03 • via Nuitee
R
Rajesh • solo_traveller • ca
9
2026-08-02 • via Nuitee
D
Donna • family_with_children • ca
10
2026-08-02 • via Nuitee
M
Monique • couple • ca
9
Our stay was good.
Pros:

Breakfast was good, room was clean and nice.

Cons:

The T.V was very small, hard to read guide or description of movies, had to sit at the foot of the bed to be able to read.

2026-07-21 • via Nuitee
K
Kim • family_with_children • ca
6
Very disappointed in the slide being closed. Would’ve like to know before checking in.
Pros:

Breakfast was ok, not quite as good as previous stays

Cons:

Quality isn’t like it used to be and options aren’t the same.

2026-07-02 • via Nuitee
T
Todd • extended_group • ca
10
Place was great, staff could have been more helpful.
Pros:

Place was clean and reasonably modern interior. The breakfast was a normal continental breakfast so this met expectations.

Cons:

When we first checked in around 6pm, it took a few minutes for the person in the office to come to the front desk.

Later (830pm), we called down to the front desk asking if the pillows had feathers in them due to an allergy and the front desk person reluctantly called another person to find the answer and called back to say yes they did have feathers. When we asked if they had any other hypoalergenic pillows, they said no and had no empathy or alternative solutions and sounded like they just wanted to get off the phone. We ended up using towels as pillows.

2026-06-30 • via Nuitee
N
Nicole • family_with_children • ca
8
Great price, location, value, breakfast, and size for our family.
Pros:

The breakfast is amazing. The pool and waterside are good. The price is perfect. The room with the hide-a-bed for a family of 5 is perfect.

Cons:

The hide-a-bed and beds could be a bit more comfortable. The carpet could use a shampoo.

2026-06-30 • via Nuitee
Q
quirkcy • Couples
2
Run-down hotel
Pros:

This hotel is in rough condition, probably the most dated hotel I’ve stayed in. We stayed in the jacuzzi room but didn’t use it because the whole area smelled like mold. The floor is also carpeted which is an interesting choice for a jacuzzi area.

The chairs are also very old. Although the staff was friendly enough, it doesn’t seem like anything is taken care of in this hotel. There’s also nothing to do around the area.

2026-06-23 • via Tripadvisor