Holiday Inn Express & Suites Malvern by IHG

Hotels
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Holiday Inn Express
9.1 (264 reviews)
2660 S. River Creek Drive , Malvern , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good breakfast options
Cons:
Maintenance issues
Uncomfortable mattresses
Poor food options

Categories

Cleanliness
9.31
Generally clean, but some rooms exhibited minor maintenance issues.
Service
9.78
Staff were consistently friendly and helpful.
Location
9.82
Conveniently located near the highway.
Room Quality
8.27
Room quality varied; some issues with comfort and equipment.
Amenities
8.8
Standard amenities but some negative feedback on breakfast options.
Value for Money
9.26
Good value overall, but some expect higher standards.
Food and Beverage
7.81
Breakfast offerings were not well received by some guests.
Overall Experience
9.78
Good experience marred by minor maintenance and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Convenient Location
Located in Malvern, Holiday Inn Express & Suites Malvern offers easy access to Magic Springs Crystal Falls and Ouachita Baptist University. With a 24-hour front desk and free WiFi, this 2-star hotel ensures a comfortable stay for all guests.

Family-Friendly Accommodation
Featuring family rooms and private bathrooms in each room, our hotel is perfect for travelers with children. Enjoy a hassle-free stay with our convenient room service and welcoming amenities.

Nearby Attractions
Explore nearby attractions like Henderson State University and Arkadelphia Station, just a short distance away. For travelers flying in, Hot Springs Memorial Field Airport is conveniently located within 35 km.

Book your stay at Holiday Inn Express & Suites Malvern for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 264 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 9.78
J
Jon • extended_group • us
10
Fabulous
Pros:

Breakfast great. Front desk lady was awesome. Did a great job.

Cons:

Everything was good.

2026-05-03 • via Nuitee
Y
yolanda • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Mario • couple • us
9
2026-04-15 • via Nuitee
J
Jennifer • couple • us
10
2026-04-15 • via Nuitee
K
Kelley • solo_traveller • us
5
Not worth the money spent
Pros:

Friendly service

Cons:

Freeway was very loud couldn’t sleep

2026-03-30 • via Nuitee
R
Russell • family_with_children • us
7
Pros:

Loved the pool!

Cons:

No tv apps, limited channels, and no children's programs available on tv - adult only. That was very disappointing, since I had my grandchildren there.

2026-03-30 • via Nuitee
S
Sallie • family_with_children • us
8
Wet floor
Pros:

It was where I was.

Cons:

Water in floor in bathroom. Cleaned it up, floor was very dirty. Went to use the restroom in middle of night and almost slipped on more water on floor tiles. I did not see a leak anywhere.

2026-03-26 • via Nuitee
K
Kelly • extended_group • us
8
2026-03-24 • via Nuitee
N
Natalie • family_with_children • us
9
Pros:

Nice breakfast and the lady taking care of it was real sweet. Would stay again if I'm ever back in the area.

2026-03-20 • via Nuitee
C
Cameron • solo_traveller • us
10
Pros:

Everything

Cons:

N/a

2026-03-11 • via Nuitee
G
Greg • couple • us
9
Comfortable and clean
Pros:

Clean and good location

2026-03-09 • via Nuitee
R
Rebecca • couple • us
10
2026-03-09 • via Nuitee
J
Jenny • family_with_children • us
10
Pros:

Beds were very comfortable, staff was friendly.. breakfast was really good with plenty of options

Cons:

Little pricey. Booked king bed smoking room. Got double non smoking..

2026-02-24 • via Nuitee
B
Bettina • couple • us
8
Pros:

Good breakfast, big rooms, beds comfortable

Cons:

Elevator was slow. Tile floor in room was dirty. Only mopped with water.

2026-02-09 • via Nuitee
C
Christopher • couple • us
10
The hotel was r8ght off the highway and clean.
Pros:

Reggie, whom checked us into the hotel, was so very nice and pleasant to us. She greeted us warmly as we entered and said all the right things after having been on the highway for about 10 hours.

Cons:

Not really anything to complain about here.

2026-01-19 • via Nuitee
T
Tyrese • couple • us
10
2026-01-19 • via Nuitee
A
Alicia • family_with_children • us
8
2026-01-19 • via Nuitee
L
Lakshmipriya • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kim • couple • us
9
2026-01-19 • via Nuitee
S
Steve • solo_traveller • us
10
2026-01-15 • via Nuitee