Holiday Inn Express Ontario by IHG

Hotels
•
Holiday Inn Express
8.9 (315 reviews)
2280 South Haven Avenue , Creekside , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great breakfast
Good location
Helpful staff
Cons:
Issues with room upgrades
Some noise from the highway
Housekeeping incidents
Charging station not working

Categories

Cleanliness
8.84
Most reviews mention rooms being very clean.
Service
9.01
Overall good service with a few complaints.
Location
9.25
Positive mentions about the location, being convenient.
Room Quality
8.6
Some issues regarding room upgrades and size.
Amenities
8.73
Amenities like breakfast and fitness areas have positive reviews.
Value for Money
8.49
Value assessed with some complaints about specific costs.
Food and Beverage
9.24
Breakfast is highly rated with great variety.
Overall Experience
9.01
Generally a good stay with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Convenient Location
Located in the heart of Southern California, Holiday Inn is just minutes away from Ontario city centre and a short 3 km drive from Ontario International Airport.

Relaxation and Fitness
Unwind by taking a dip in the outdoor pool or enjoying a soak in the whirlpool after a busy day. Maintain your fitness regime at the on-site fitness centre during your stay.

Exploration and Entertainment
Explore the stunning Orange County beaches or venture into the vibrant city of Los Angeles, both within an hour's drive. Additionally, indulge in nearby dining and shopping options for a complete experience.

Book your stay at Holiday Inn now for a perfect blend of convenience and comfort!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hot tub/jacuzzi is closed from Mon, May 01, 2023 until Sun, May 07, 2023

Swimming pool #1: Closed from Mon, May 01, 2023 until Sun, May 07, 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 315 reviews
Cleanliness: 8.84
Service: 9.01
Location: 9.25
Room Quality: 8.6
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 9.24
Overall Experience: 9.01
S
Sarah • couple • us
10
2026-03-17 • via Nuitee
M
Marcus • couple • us
10
2026-02-27 • via Nuitee
M
Michelle • couple • us
6
The stay was ok. The sink took too long to drain making it impossible to get ready in a timely matter. The shower also h
Pros:

The location.

Cons:

The sink in the hotel room did not drain made it impossible to wash your face or brush your teeth. It took 10 minutes for the sink to drain. The shower also had drainage issues .

2026-02-23 • via Nuitee
J
Jasmine • couple • us
10
2026-02-23 • via Nuitee
R
Richard • solo_traveller • us
8
HIER
Pros:

Accommodation and breakfast

Cons:

Freeway noise probably room specific

2026-02-23 • via Nuitee
D
David • extended_group • us
10
2026-02-09 • via Nuitee
G
Guerson • extended_group • us
2
Unpleasant
Pros:

Nothing

Cons:

They charge me twice for my stay

2026-02-09 • via Nuitee
D
David • couple • us
10
2026-01-31 • via Nuitee
F
Fabiola • couple • us
10
2026-01-28 • via Nuitee
R
Roxanna • family_with_children • us
10
This hotel was an excellent choice to meet my needs.
Pros:

The breakfast was outstanding. Everything was well cooked and had a great variety to meet everybodys needs. The location was in close proximity to the airport.

Cons:

Nothing.

2026-01-19 • via Nuitee
J
Juana • family_with_children • us
10
2026-01-19 • via Nuitee
G
Gabriela • family_with_children • us
10
2026-01-19 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

The only issue i had was getting into the driveway it was not and easy find

Cons:

The size of the room and the value

2026-01-19 • via Nuitee
M
Maria • couple • us
10
2026-01-15 • via Nuitee
B
Birgit • couple • de
10
Sehr angenehm und bequem
Pros:

Wir waren nur für 1 Nacht hier, super bequeme Betten, Frühstück für uns reichhaltig und super Auswahl. Alles super

Cons:

Fliesen im Bad lose

2026-01-04 • via Nuitee
B
B • family_with_children • us
10
Pros:

Very comfortable

Cons:

Everything was perfect

2025-12-22 • via Nuitee
A
Anne • couple • us
10
Great value
Pros:

Location, cleanliness, comfortable, breakfast had many options

2025-12-21 • via Nuitee
T
Thom • family_with_children • us
10
Pros:

Quiet and comfortable

Cons:

We paid $20 upgrade for a King room but upon arrival, there were none available.

2025-12-13 • via Nuitee
G
George • couple • us
9
2025-12-03 • via Nuitee
A
Aiden • couple • us
1
2025-11-14 • via Nuitee