Holiday Inn Melaka by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (1627 reviews)
Jalan Syed Abdul Aziz , Melaka , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noisy street
Limited food variety
Some staff unhelpful

Categories

Cleanliness
7.66
Some guests reported dirty plates at breakfast and general cleanliness concerns.
Service
8.63
Most staff were friendly, though there were complaints about some staff being unhelpful.
Location
8.67
Good access to tourist attractions and the historical area, as noted positively by guests.
Room Quality
8.12
Rooms are generally spacious and comfortable, though some reported issues with bed sizes in triple rooms.
Amenities
8.65
Good amenities including sauna and gym, well-maintained facilities.
Value for Money
8.11
Overall perceived value is good, but lack of variety in food options affects value.
Food and Beverage
7.16
Breakfast quality and variety have declined; specific complaints on cleanliness and options for certain diets.
Overall Experience
8.63
Despite some drawbacks, many guests enjoyed their stay, highlighting family-friendliness and overall cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Stunning Views and Relaxing Amenities
Holiday Inn Melaka offers spacious rooms with beautiful sea or city views coupled with flat-screen TVs. Guests can unwind at the infinity pool and Balinese-inspired spa.

Convenient Central Location
Located next to Mahkota Parade Shopping Mall, the hotel provides free shuttle services to nearby attractions such as Melaka River Walk, A Famosa Fort, and St. Paul’s Church.

Culinary Delights
Satisfy your taste buds with wood-fired pizzas at Sirocco Italian Restaurant or enjoy international buffet spreads at es.sence Kitchen. Herron's Kopi Counter and Sirocco Bar are perfect for light snacks and drinks.

Book now for a rejuvenating stay at Holiday Inn Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for MYR 0 per person per night when using an available cot.
    People no matter the age stay for MYR 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1627 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
A
Asman couple sg
10
2026-06-30 via Nuitee
C
Christabel Reena family_with_children sg
7
2026-06-29 via Nuitee
E
Estelle couple sg
9
I have stayed here a few times and will choose again
Pros:

The room is spacious comfortable very clean. The room overlooks the pool and the seaview was nice 😃. Good spread of yummy breakfast. Service is excellent

Cons:

The room 810 I stayed needs a new toilet seat!

2026-06-28 via Nuitee
I
Ivan solo_traveller my
10
2026-06-28 via Nuitee
D
Davesar couple my
9
Okay
Pros:

Location

Cons:

The staff at reception had to be told of the benefits when per booking was already done

2026-06-28 via Nuitee
M
maurya solo_traveller sg
10
Pros:

Amazing staff , we were two families with kids and all staff everywhere in premises help us alot. What I must say I stayed holiday inn many countries but this 1 is biggest one nd best one. Keep it up. I always put recommendations for holiday inn , even in my whst group having more than 40 members 😊 I already posted about it.

Cons:

Breakfast option for vegetarian was rare , and no Ready-made tea like masala or indian tea. M not asking anything specific but now a days these things are common. Unfortunately paratha also had egg inside so we took breakfast only one day next day we ordered from outside

2026-06-26 via Nuitee
T
TAKESHI solo_traveller jp
8
素晴らしい
Pros:

景色が良い

2026-06-25 via Nuitee
G
GARY family_with_children my
9
2026-06-24 via Nuitee
M
Muhammad solo_traveller my
8
2026-06-22 via Nuitee
I
Ismail couple my
7
2026-06-22 via Nuitee
V
Vimukthi solo_traveller sg
8
H Holiday in melaka
Pros:

Clean , spacious ihg standard...car park also have

Cons:

Bathroom are bit older hace issue with water drainage

2026-06-21 via Nuitee
V
Vimukthi solo_traveller sg
8
Pros:

Hotel amd food

Cons:

Bathroom old

2026-06-21 via Nuitee
M
Mohd Rafieq Irshad family_with_children my
9
2026-06-15 via Nuitee
Y
yaxun solo_traveller my
5
overall 2/5
Pros:

Stuff in the 2nd floor restaurant is very friendly… They will proactively offer services and assist guests in fetching the food they need, and promptly clean up the used tableware.

Cons:

The hotel facilities have poor noise insulation at night, which can disturb sleep.

2026-06-15 via Nuitee
N
Ngian couple sg
8
We absolutely loved the breakfast during our stay, which offered great options to start the day. The staff members were
Pros:

The staffs are friendly and approachable. The room is quiet and clean , and accurately represented in the hotel’s photos.

Cons:

The pillows are too soft.

2026-06-15 via Nuitee
N
Nadia solo_traveller my
9
2026-06-14 via Nuitee
C
Cheng Yeaw solo_traveller sg
10
2026-06-14 via Nuitee
P
Pavithra family_with_children my
5
2026-06-14 via Nuitee
L
Lee couple sg
8
Couple stay
Pros:

Private and safe especially for car park as there is security guard. Sea view rooms are great too. Room is clean and housekeeping will replace with bedroom slippers and amenities daily.

Cons:

Thought buffet breakfast is provided daily, there isn’t much variety for our three days’ stay there. Hope to see the menu improves with mashed potatoes, baked pies and kuai kuai. We stayed on the 17th floor and the room has water leakage due to the aircon. We suspect the aircon pipes may be blocked with dirt. We used a dustbin pail to contain the leakage.

2026-06-13 via Nuitee
Y
Yasmin solo_traveller my
10
Pros:

Everything and the spa especially with discounts for house guests . I also live the Italian Restaurant. The food served is so yummy.

Cons:

Nil

2026-06-13 via Nuitee