Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms and good sea/city views
Consistently praised cleanliness
Excellent breakfast variety (including local items)
Very good pool and kids suite amenities
Friendly and helpful staff in many reviews
Ample parking and EV charger available
Convenient location near main sights and shuttle service
Cons:
Some rooms have small showers / kids suite smaller than expected
Front desk service and check-in/room allocation issues
Slow lift service during busy periods
No smart/streaming TV (no Netflix/YouTube) in rooms
Occasional breakfast operational issues (plate shortages)
AC temperature control problems in some rooms
Noise/soundproofing issues reported by at least one guest

Categories

Cleanliness
8.5
Consistently praised across reviews (rooms, bedding and pool described as clean and 'tip-top'); one reviewer noted severe noise issues from neighbours but room cleanliness itself is reported as very good.
Service
7.8
Staff frequently described as friendly and helpful, with several positive mentions; however there are recurring service problems (front desk unable to handle difficult situations, check-in/room allocation errors) that lower the score.
Location
8.2
Location is frequently noted as convenient, near main sights and walkable to the city; some guests mention difficulties crossing a wide road to reach nearby mall and mixed comments about sea view availability.
Room Quality
7.8
Many rooms described as spacious with great floor-to-ceiling views and comfortable carpet, but there are consistent negatives: some showers are small, some kids suites are smaller than expected and several rooms lack smart/streaming TV functionality.
Amenities
8
Strong amenities noted (excellent pool, kids suite amenities/gifts, EV charger, shuttle bus, ample parking); tempered by slow lift service during busy periods, lack of smart TV/streaming and occasional AC temperature control issues.
Value for Money
7.2
Mixed to negative sentiment: specific complaints about incorrect extra-bed allocation (single vs expected double) and feeling 'not value for money'; paid breakfast expectations also raised when service was strained.
Food and Beverage
8.1
Breakfast repeatedly praised (variety, quality, mentions of roti canai), kids-friendly options; isolated operational issues (plate shortages during busy breakfast) and limited on-site alcohol options noted.
Overall Experience
8.4
Majority of reviews describe enjoyable or excellent stays and intention to return; overall positive tone but some guests report problems (service hiccups, room readiness, noise) that prevent a higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Stunning Views and Relaxing Amenities
Holiday Inn Melaka offers spacious rooms with beautiful sea or city views coupled with flat-screen TVs. Guests can unwind at the infinity pool and Balinese-inspired spa.

Convenient Central Location
Located next to Mahkota Parade Shopping Mall, the hotel provides free shuttle services to nearby attractions such as Melaka River Walk, A Famosa Fort, and St. Paul’s Church.

Culinary Delights
Satisfy your taste buds with wood-fired pizzas at Sirocco Italian Restaurant or enjoy international buffet spreads at es.sence Kitchen. Herron's Kopi Counter and Sirocco Bar are perfect for light snacks and drinks.

Book now for a rejuvenating stay at Holiday Inn Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8
Based on 1557 reviews
Cleanliness: 8.5
Service: 7.8
Location: 8.2
Room Quality: 7.8
Amenities: 8
Value for Money: 7.2
Food and Beverage: 8.1
Overall Experience: 8.4
A
Abdul Aziz • solo_traveller • my
8
Pros:

The atmosphere was good.

Cons:

The bathroom shower place was a bit small

2026-10-31 • via Nuitee
M
Muhammad Syazwan • couple • my
10
2026-10-22 • via Nuitee
C
Charan • family_with_children • in
10
Pros:

Excellent stay

Cons:

None

2026-10-21 • via Nuitee
M
MOHD FAUZI • family_with_children • my
10
Everything is good..
Pros:

1. The room is spacious
2. Tip top cleanliness
3. Breakfast quites varieties....ada roti canai👍
4. Ample parking space..

Cons:

1. Convenient store a bit distance...mall about 3..4 mins walk..but quite challenging to across the wide/4-lane road..but the moment u r rwaching the mall..everything is there..bowling center also

2026-10-21 • via Nuitee
S
Serena Lee • couple • my
8
2026-10-19 • via Nuitee
S
Soh • solo_traveller • my
10
2026-10-11 • via Nuitee
T
tzong jinq • solo_traveller • my
10
2026-09-18 • via Nuitee
P
Philippus A. • solo_traveller • nl
9
2026-09-16 • via Nuitee
N
Noorbahri • couple • my
8
Pros:

The room was spacious, clean, the ceiling to floor glass panel gives unobstructed view of the sea/city and a perfect location…truly an enjoyable stay…

Cons:

The disappointing part is that the hotel does not have neflix, You tube or smart tv unlike other newer hotels. This is the main reason that would discourage me from coming again to this hotel.

2026-09-13 • via Nuitee
L
Lee • couple • sg
9
2026-09-12 • via Nuitee
H
Hadi Affendy Bin • family_with_children • my
10
2026-09-09 • via Nuitee
M
Muhd • couple • sg
9
Very satisfying and will come back if have the chance.
Pros:

Very convenient & staff are very friendly & helpful.

Cons:

Nil

2026-09-08 • via Nuitee
L
Lee • couple • sg
7
Couple Time
Pros:

Safe and clean.

Cons:

The front desk staff doesn’t seem to be able to handle more difficult situation or smile at customers.

2026-09-07 • via Nuitee
N
nur maidzatul aqma • family_with_children • my
7
2026-09-06 • via Nuitee
F
Fakhruddin • solo_traveller • my
8
Good and bad stay in Holiday Inn Malacca.
Pros:

Cleanness, view and hospitality is great.

Cons:

1 : When im arrived. My room is not ready for 3 person as per booking. I have to tell them my booking status.
2: Im booking for 3 person with extra double bed but they only give me room for 3 person with extra single bed. Not value for money.

2026-09-06 • via Nuitee
A
Ahmad Syamil • solo_traveller • my
8
Cons:

The lift service, it's quite slow to accomodate a large number of people especially on eve season

2026-09-05 • via Nuitee
A
Arni • couple • my
9
Convenient to city , walking diatant
Pros:

Branding

Cons:

Sea view

2026-09-04 • via Nuitee
A
Ahmad Nadzrin • family_with_children • my
10
Great vacation hotel
Pros:

My kids love the kids suite.. Pool was exceptional.. everything was on spot.. Hotel have Chargesini AC charger in front of main lobby door.. so i can easily charge my ev before sleep.. Will come back for sure anytime

Cons:

Nothing

2026-09-03 • via Nuitee
P
Patrick • couple • nl
9
Heerlijk hotel.
Pros:

Mooi schoon hotel en een heerlijk zwembad, ontbijt was top en de locatie vlakbij de belangrijkste bezienswaardigheden. En een shuttlebus :)

Cons:

Voor een biertje met alcohol moet je even buiten de deur kijken ;)

2026-09-02 • via Nuitee
M
Mohd • couple • my
8
2026-09-01 • via Nuitee