Holiday Inn Melaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1588 reviews)
Jalan Syed Abdul Aziz , Melaka , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noisy street
Limited food variety
Some staff unhelpful

Categories

Cleanliness
7.66
Some guests reported dirty plates at breakfast and general cleanliness concerns.
Service
8.63
Most staff were friendly, though there were complaints about some staff being unhelpful.
Location
8.67
Good access to tourist attractions and the historical area, as noted positively by guests.
Room Quality
8.12
Rooms are generally spacious and comfortable, though some reported issues with bed sizes in triple rooms.
Amenities
8.65
Good amenities including sauna and gym, well-maintained facilities.
Value for Money
8.11
Overall perceived value is good, but lack of variety in food options affects value.
Food and Beverage
7.16
Breakfast quality and variety have declined; specific complaints on cleanliness and options for certain diets.
Overall Experience
8.63
Despite some drawbacks, many guests enjoyed their stay, highlighting family-friendliness and overall cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Stunning Views and Relaxing Amenities
Holiday Inn Melaka offers spacious rooms with beautiful sea or city views coupled with flat-screen TVs. Guests can unwind at the infinity pool and Balinese-inspired spa.

Convenient Central Location
Located next to Mahkota Parade Shopping Mall, the hotel provides free shuttle services to nearby attractions such as Melaka River Walk, A Famosa Fort, and St. Paul’s Church.

Culinary Delights
Satisfy your taste buds with wood-fired pizzas at Sirocco Italian Restaurant or enjoy international buffet spreads at es.sence Kitchen. Herron's Kopi Counter and Sirocco Bar are perfect for light snacks and drinks.

Book now for a rejuvenating stay at Holiday Inn Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for MYR 0 per person per night when using an available cot.
    People no matter the age stay for MYR 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1588 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
F
Faridah • couple • my
8
Best sgt sarapan pun byk pilihan sedap2 semua
Pros:

Sebelum kami dtg melaka suka ddk hotel mahkota tp sekarang hotel tu ttp.so kami first time ddk kat hotel holiday.bg saya semua bagus semua peramah.smpai kan tokey mini runcit dlm tu pun peramah kami akn dtg lg lps ni.kami dpt bilik dgn permandangan laut ok la utk kami smbut anniversary ke29.mood Happy mcm pengantin baru plk 😌👵🏻

Cons:

Cuma terkilan sikit sbb tak thu spa kat situ tk blh walk in.syg sgt ingat kan nk ambk mood anniversary ke29.next time la utk anniversary ke 30 thun plk

2026-04-30 • via Nuitee
R
R P D Tharaka • couple • lk
8
Despite that shortcoming regarding the key card, all in all, it was a memorable, happy stay for us.
Pros:

Breakfast, choice of foods available, and cleanliness was matching my high expectations.

Cons:

The key card to room 506 was not functioning smoothly. The lock was repaired once, but the cards remained trouble shooting. On one occasion, after my meeting, I had to telephone my wife from the front desk, and ask her to come down with her card, enabling me to reach 5th floor.

2026-04-28 • via Nuitee
K
Kartika Dewi • couple • my
8
Comfortable stay.
Pros:

Clean & Comfy

Cons:

NA

2026-04-19 • via Nuitee
B
Beatrice • family_with_children • au
7
Good hotel great staff
Pros:

The location is great . The rooms were clean and staff was friendly and polite

Cons:

The hotel should ask the council to put a set of traffic lights or zebra crossings from the hotel to the shopping centre . As that is a busy road and it’s very difficult to cross the road if you are older

2026-04-14 • via Nuitee
R
Rachel • couple • my
9
Pros:

We were very happy as it was a memorable first stay with our newborn. Staff has been understanding to our needs and helped us along the way while we were managing our little one . Thank you guys . It was a pleasant and amazing stay indeed.

2026-04-13 • via Nuitee
P
Pizza76 • solo_traveller • my
10
2026-04-12 • via Nuitee
L
Lim Siew Fong • family_with_children • my
10
2026-04-07 • via Nuitee
D
Dave • couple • au
6
friendly staff
Pros:

friendly staff

Cons:

loud music and noise due to religious celebrations. Unable to access buffet due to religious occassion

2026-04-06 • via Nuitee
S
SHU PING • couple • tw
8
Pros:

櫃台與房務人員

Cons:

游泳池水質很混濁。房內燒水壺是塑膠材質。

2026-03-26 • via Nuitee
M
MEGAT MUZAFAR • family_with_children • my
10
Splendid stay. Would return again as I had done many times.
Pros:

Breakfast was superb. Everything served was tasty. They even served Roti Sarang Burung!! The Chef made soft scrambled eggs for me.

2026-03-25 • via Nuitee
H
Hitesh • solo_traveller • za
9
2026-03-25 • via Nuitee
L
LieaKecik • family_with_children • my
9
2026-03-24 • via Nuitee
A
Ali • family_with_children • my
8
2026-03-22 • via Nuitee
L
Lim Siew Fong • family_with_children • my
9
2026-03-19 • via Nuitee
W
Wessels • solo_traveller • za
3
No deposit back
Pros:

The facilities and room

Cons:

I had to pay 200 deposit and did not get it back. It is not good for buisiness

2026-03-17 • via Nuitee
A
Azmil • family_with_children • my
10
2026-03-11 • via Nuitee
C
Chee Seng • couple • my
6
not worth it
Pros:

staff is friendly ... especially the front desk Ms Miranda ... Excellent Good Service and Friendly

Cons:

hotel room price is too high (expensive) ... room is normal ... breakfast is bad

2026-03-10 • via Nuitee
M
Mimi • family_with_children • my
9
Pros:

Room and amenities

Cons:

Pillow

2026-03-08 • via Nuitee
E
Edda • couple • nl
7
Normaal hotel, okay, maar zwembad een aanfluiting.
Pros:

Personeel was geweldig! Kamer okay, bedden okay. Ontbijt ook goed.

Cons:

We boekten dit hotel ( na een reis van zeven weken) om een beetje uit te rusten. Zwembad zag er goed uit….
Wat bleek geen enkele parasol beschikbaar… geen schaduwplekken. Ronduit een aanfluiting. Handdoeken bij het zwembad 20 jaar over datum. Een aanfluiting. Als je wat vroeg of zei een schamper lachje, maar geen enkele oplossing in vijf dagen, behalve dat er een oude totaal gescheurde parasol ergens vandaan kwam na 4 dagen….

2026-02-27 • via Nuitee
綺綺 • family_with_children • tw
10
2026-02-27 • via Nuitee