Holiday Inn Pensacola - University Area by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1137 reviews)
7813 North Davis Highway , Pensacola , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Service inconsistencies

Categories

Cleanliness
7.89
Several reviews mention cleanliness issues, including moldy smells and unclean sheets.
Service
9.36
Many reviews highlight friendly and helpful staff.
Location
9.4
Multiple reviews praise the location as convenient and desirable.
Room Quality
7.85
Rooms had issues such as broken furniture and not being as clean as expected.
Amenities
7.88
Amenities such as the breakfast buffet received mixed reviews, with some stating it was decent while others found it subpar.
Value for Money
8.34
The overall value seems reasonable but affected by cleanliness and room quality issues.
Food and Beverage
8.39
Breakfast was praised as good but some guests highlighted inconsistences.
Overall Experience
8.86
Overall sentiment is mixed; while some had great stays, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:46

Property Description

Outdoor Pool and Hot Tub
Relax and unwind at our Holiday Inn's outdoor pool and hot tub, perfect for a refreshing dip or a soothing soak after a long day of travel.

Modern Amenities
Enjoy the convenience of free WiFi throughout the hotel and stay entertained with a 50' LED TV with cable and satellite channels in every guest room.

Dining and Nearby Attractions
Indulge in delicious international dishes at U-Turn Bar and Kitchen or explore the nearby dining options. With downtown Pensacola and Pensacola Beach just a short drive away, there's always something exciting to discover.

Book your stay at Holiday Inn Pensacola-North Davis Highway for a perfect blend of comfort and convenience.

Important information:

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20.00 per room, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1137 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
D
Donna couple us
8
Shuttle confusion
Pros:

Clean, close to the airport. Great welcome

Cons:

We called many times about the shuttle service so we could drop our rental car off and my husband had to fight to get a ride. Very frustrating, when u call and are told one thing and had to argue about it. Call the supervisor, etc.

2026-05-12 via Nuitee
M
Melanie couple de
9
Super Hotel für 1-3 Nächte
Pros:

Großes, sauberes und schönes Zimmer.
Parken inklusive.

Cons:

An einer Hauptstraße gelegen, aber man hat nichts gehört.
Nebenan gab es ein anderes Holiday Inn, in dem wir zwischendurch versehentlich gelandet sind, da die Auffahrt direkt neben der anderen liegt.

2026-05-11 via Nuitee
L
Lezley couple us
9
Nice hotel, huge rooms! Great bathroom
Pros:

Clean, large room, great shower, our favorite Dove cleansing products.

Cons:

We did find that the door to the hallway did let in quite a bit of noise. Some young gents were having a fun evening, but not late into the night so we were ok with that.
We would have liked a bottle of water in the room.

2026-05-06 via Nuitee
T
Tyena couple us
1
Didn’t Stay
Cons:

I Didn’t Like The Fact That I Was LIED To By The Staff I Booked A Reservation & Didn’t Even Get To Stay At The Property . I Arrived At The Property Came To The Front Desk And Told The Young Lady I Had A Reservation She Took My ID Did Some In The Computer She Was Looking Puzzled So I’m Wondering What’s Going On Because It Doesn't Take Long To Check In If You Have A Reservation Already. SoThe Young Lady Proceeded To Go To Back & Ask Someone Something She Comes Back & Tell Me You Guys Are Sold Out . So I Say How Are Youu Guys Sold Out If I Had A Reservation Already That Doesnt Makes Sense . So She Say Sometimes We Overbook As Another Young Lady At The Other Counter In Checking A Couple In So I Was Trying To Figure How Are The Couple Able To Check - In If You Guys Are Sold Out . Then She Say That Holiday In Express Can Match Youu Guys Price Wrote My Name & The Price On A Sticky Note I Was Going To Pay I Say Ok, I Go Next Door Explain What Happened Over At Your Property Then He Tell Me That They DONT Match You Guys Prices But Still Proceeded To Price Match Due To The Insanely Inconvenience On You Guys End

2026-05-06 via Nuitee
D
Daria couple ua
9
2026-05-05 via Nuitee
M
Melissa family_with_children us
7
2026-05-04 via Nuitee
M
Marcella couple us
1
2026-05-02 via Nuitee
S
Sanders family_with_children us
10
2026-04-25 via Nuitee
L
Lorie couple us
10
Pros:

Clean,friendly

2026-04-23 via Nuitee
T
Timothy family_with_children us
1
Pros:

Location.

Cons:

Our room was canceled and given away because we missed their phone call. Arrived at 7pm ready to check in and was told they canceled the room because we didnt answer their call.

2026-04-15 via Nuitee
M
Mario solo_traveller it
7
2026-04-14 via Nuitee
T
Tureaud extended_group us
10
2026-04-13 via Nuitee
G
Garcia Rodriguez couple us
6
Poco confortable
Pros:

Área en buen estado y limpias habitación bastante cómoda

Cons:

Las almohadas tenían olor a sudor y la cama en general no se sintió limpia

2026-04-10 via Nuitee
N
Nicholas couple us
10
Was a great stay overall
Pros:

The friendly staff and the privacy

Cons:

The cleanliness could be better in the rooms

2026-04-09 via Nuitee
C
Cruise solo_traveller us
10
2026-04-08 via Nuitee
W
william couple us
10
2026-03-31 via Nuitee
M
Miesha family_with_children us
10
I will definitely book here again
Pros:

Everyone was very professional and helpful. The property was also neat and clean.

Cons:

The bed was too soft

2026-03-30 via Nuitee
J
James solo_traveller us
8
2026-03-30 via Nuitee
E
Emmanuel couple us
10
2026-03-29 via Nuitee
J
Jennifer extended_group us
10
2026-03-25 via Nuitee