Holiday Inn Express Hotel & Suites Jasper by IHG

Hotels
•
Holiday Inn Express
8 (124 reviews)
2000 Hospitality Drive , Jasper , US
+1 812-482-3344

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast items (omelets, fruit, coffee)
Clean and comfortable rooms (reported by some guests)
Friendly/available staff (many mentions)
Great location/off the highway
Cold fridge and functioning A/C noted by some
Cons:
Serious cleanliness issues for some (pubic hairs, mildew, dirty rooms)
Peeling paint and worn bathroom fixtures
Indoor pool very cold
Broken toilet and shades reported
Breakfast shortages and understaffed service during rush
Inconsistent A/C performance (some rooms)
Instances of rude staff or improper entry by staff
Loud neighbors/night disturbances

Categories

Cleanliness
6
Mixed cleanliness: several guests reported dirty rooms, pubic hairs in sheets and shower, pink mildew and peeling paint in the bathtub, though one review called the property 'very clean'.
Service
9
Generally friendly and available staff noted by multiple guests, though there are isolated reports of rude behavior and a guest being barged in on during their stay.
Location
9.5
Positive mentions of location, described as 'great location right off the highway' and listed as a pro by multiple reviewers.
Room Quality
6.5
Room quality shows wear: reports of peeling paint, loose tile, broken toilet and shades, loud neighbors and mixed A/C performance (some say A/C fantastic, others say it didn't work).
Amenities
8.5
Mixed amenities: breakfast bar and coffee machines praised, fridge and A/C noted positively by some; indoor pool reported as freezing and some breakfast machines were out of service.
Value for Money
6.5
Several guests felt the condition and service issues (peeling paint, mildew, cleanliness problems) made the stay less satisfactory for the price.
Food and Beverage
9
Breakfast mostly praised (good omelets, fruit, fresh ground coffee, selection of juices, alternating bacon/sausage), but there were recurring complaints about shortages (no cinnamon rolls, pancake mix empty, no muffins) and understaffing during rush.
Overall Experience
9
Overall impressions are mixed but generally positive from several guests; however, there are a few extreme negative experiences (severe cleanliness issues) that lowered overall sentiment for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities
Featuring a 32-inch flat-screen TV, free Wi-Fi, and a complimentary continental breakfast, Holiday Inn Express Hotel & Suites Jasper offers a luxurious stay for guests.

Relaxation and Recreation
Guests can unwind in the hot tub, take a dip in the indoor pool, or stay active in the fitness centre. The hotel provides ample opportunities for relaxation and recreation.

Convenient Location
Located within a short drive from Pakota Lake Park, Holiday World and Splashin’ Safari, and various local attractions, this hotel is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Jasper. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EVV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 124 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 9
R
Rose • couple • us
7
Excellent breakfast bar with nice sitting area, hotel and our bathroom a little tired looking
Pros:

Breakfast

Cons:

Bathroom was a little beat up, tile loose

2026-10-25 • via Nuitee
L
Larry • couple • us
8
2026-10-10 • via Nuitee
B
Betty • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Jenna • family_with_children • us
10
2026-08-20 • via Nuitee
M
Mark • solo_traveller • us
3
Cons:

Air conditioning didn’t work properly, room was dirty

2026-08-11 • via Nuitee
E
Erica • family_with_children • us
1
Horrid.
Pros:

Absolutely nothing.

Cons:

There were pubic hairs in the shower and on the bed sheets upon arrival.

2026-07-21 • via Nuitee
G
Gabriele • solo_traveller • it
10
2026-07-12 • via Nuitee
K
Kelsey • family_with_children • us
10
Overall, a great place to stay.
Pros:

Very clean and great location right off the highway.

2026-07-09 • via Nuitee
A
Autiyana • couple • us
4
2026-07-06 • via Nuitee
J
Jill • family_with_children • us
7
Staff is available and very nice. A/C was fantastic during this heat wave and fridge was also cold!
Pros:

The omelets were very good. There was fruit available ect. The fresh ground coffee machines are nice. Take a little while but worth it. Also a good selection of juices. Bacon one day and sausage the next.

Cons:

There were no cinnamon rolls the first 3 days. The pancake machine was already of of mix and were told they only fill it once a day. When its out, its out. No muffins as in they were all gone. One poor girl was trying to clean tables, and keep the food items stocked. Really too much for one person during the rush hour.

2026-07-03 • via Nuitee
M
Mary • extended_group • us
8
2026-06-25 • via Nuitee
T
Teresa • couple • us
4
For the money, I should not have peeling paint in the bathtub, pink mildew in bath tub, a less than adequate a/c sys
Pros:

Decent

Cons:

The older gentleman/staff member was rude.

2026-06-21 • via Nuitee
F
Fredric • couple • us
10
2026-06-11 • via Nuitee
S
Sims • solo_traveller • us
10
2026-06-01 • via Nuitee
D
Denise • family_with_children • us
4
Cons:

Pool was cold.

2026-05-27 • via Nuitee
W
William • solo_traveller • us
4
Pros:

Location

Cons:

Freezing cold indoor pool. Broken toilet. Broken shades. Had to argue to eat what was available at the free breakfast because it was 630 and not 7am. Loud neighbors all night. Was barged in on at 9am when check out was 11am. Will not be staying there in the future.

2026-05-24 • via Nuitee
O
Orrill • solo_traveller • us
9
2026-05-22 • via Nuitee
C
Cindy • couple • us
10
Pros:

Friendly staff, clean, comfortable and quiet room

2026-05-19 • via Nuitee
D
David • extended_group • us
10
2026-05-15 • via Nuitee
S
Shipman • solo_traveller • us
9
Weekend end get away
Pros:

Clean, and comfortable. Friendly staff

Cons:

N/A

2026-05-04 • via Nuitee