Holiday Inn Express Hotel & Suites Jasper by IHG

Hotels
•
Holiday Inn Express
8.4 (222 reviews)
2000 Hospitality Drive , Jasper , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast options
Convenient location
Cons:
Cleanliness issues in common areas
Room maintenance needs improvement
Humidity and air conditioning problems

Categories

Cleanliness
7.83
There were mentions of dirtiness in public areas and a musty smell, impacting the overall cleanliness perception.
Service
9.1
Staff were described as very friendly and helpful with positive interactions highlighted in multiple reviews.
Location
9.34
The location was frequently praised as perfect for the trip, making it a strong point of the experience.
Room Quality
7.29
Issues with humidity and room maintenance were noted, along with a minor complaint about bugs.
Amenities
7.32
Limited offerings like a closed fitness room and some concerns about the pool area noted.
Value for Money
8.78
The price was considered reasonable given the location and amenities provided.
Food and Beverage
8.83
Breakfast received praise, though there were suggestions for additional options like a waffle maker.
Overall Experience
8.7
Overall positive experience with specific areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:59

Property Description

Luxurious Amenities
Featuring a 32-inch flat-screen TV, free Wi-Fi, and a complimentary continental breakfast, Holiday Inn Express Hotel & Suites Jasper offers a luxurious stay for guests.

Relaxation and Recreation
Guests can unwind in the hot tub, take a dip in the indoor pool, or stay active in the fitness centre. The hotel provides ample opportunities for relaxation and recreation.

Convenient Location
Located within a short drive from Pakota Lake Park, Holiday World and Splashin’ Safari, and various local attractions, this hotel is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Jasper. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EVV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 222 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.7
H
Hostetler • extended_group • us
10
2026-05-04 • via Nuitee
S
Shipman • solo_traveller • us
9
Weekend end get away
Pros:

Clean, and comfortable. Friendly staff

Cons:

N/A

2026-05-04 • via Nuitee
S
Samuelson • solo_traveller • us
10
2026-04-14 • via Nuitee
F
Franks • solo_traveller • us
8
Pros:

Rooms spacious and clean. Location was great for what I was doing.

Cons:

It was a little noisy, and also a friend of mine removed a baby copperhead snake from game room

2026-04-14 • via Nuitee
T
Tina • family_with_children • us
10
2026-03-24 • via Nuitee
E
Elisha • couple • us
10
We enjoyed our stay with comfort and convenience to amenities.
Pros:

Very clean and comfortable!!!

2026-03-19 • via Nuitee
M
Mina • solo_traveller • us
10
2026-01-28 • via Nuitee
M
Michele • family_with_children • us
8
2026-01-22 • via Nuitee
R
Robert • couple • us
7
The price was reasonable given the location and hospitality. Wasn't my 'BEST' holiday inn experience
Pros:

We enjoyed our spacious room; it was only 1 king bed but we had plenty of room which was nice. The breakfast was rather nice, not exceptional but 8/10 or more so absolutely no complaints. The egg variety was a good choice (scrambled eggs or an egg white omelette with peppers). My wife and I aren't a biscuits and gravy family but the majority of our friends our; so it's another nice option for guests.

Cons:

We discovered several bugs in our room; plus a few dead ones in the lobby. The bugs discovered were only lady bugs and some other smaller bugs in our room, but definitely not roaches or bed bugs; so it could've been worse. we found a few dead bugs in the lobby while eating breakfast in the morning. Not a huge deal in my opinion, but just wanted to give honest feedback.

2026-01-19 • via Nuitee
S
steven • family_with_children • us
9
it was good. clean, quiet. good location
Cons:

breakfast could stand some improvement

2026-01-19 • via Nuitee
M
Michael • couple • us
8
2026-01-15 • via Nuitee
K
Kristina • family_with_children • us
10
Pros:

Room was clean and smelled good!

2026-01-12 • via Nuitee
D
Dorothy • couple • us
10
Fantastic
Pros:

Could have been fresher

Cons:

Food

2026-01-08 • via Nuitee
M
Megan (and Janet) • couple • us
9
Pros:

Convenient, clean, kind staff

Cons:

All good

2026-01-04 • via Nuitee
L
Lentz • extended_group • us
8
2025-12-25 • via Nuitee
J
Josh • family_with_children • us
10
2025-12-22 • via Nuitee
R
Rebecca • family_with_children • us
10
We had a great stay, appreciated the staff, and would definitely stay here again!
Pros:

The property was conveniently located, the staff were very kind and helpful, the breakfast was very good, and the pool was perfect for our family.

Cons:

We didn’t have any complaints at all about the property.

2025-12-21 • via Nuitee
J
Jacob • couple • us
10
2025-12-20 • via Nuitee
O
Osmin • family_with_children • us
10
Pros:

Todo muy bueno

Cons:

El frio

2025-12-03 • via Nuitee
M
Megan (and Janet) • family_with_children • us
10
2025-11-25 • via Nuitee