Holiday Inn Express Hotel & Suites Jasper by IHG

Hotels
•
Holiday Inn Express
8.4 (240 reviews)
2000 Hospitality Drive , Jasper , us
+1 812-482-3344

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Friendly and helpful staff
Great breakfast options
Convenient location
Cons:
Cleanliness issues in common areas
Room maintenance needs improvement
Humidity and air conditioning problems

Categories

Cleanliness
7.83
There were mentions of dirtiness in public areas and a musty smell, impacting the overall cleanliness perception.
Service
9.1
Staff were described as very friendly and helpful with positive interactions highlighted in multiple reviews.
Location
9.34
The location was frequently praised as perfect for the trip, making it a strong point of the experience.
Room Quality
7.29
Issues with humidity and room maintenance were noted, along with a minor complaint about bugs.
Amenities
7.32
Limited offerings like a closed fitness room and some concerns about the pool area noted.
Value for Money
8.78
The price was considered reasonable given the location and amenities provided.
Food and Beverage
8.83
Breakfast received praise, though there were suggestions for additional options like a waffle maker.
Overall Experience
8.7
Overall positive experience with specific areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:59

Property Description

Luxurious Amenities
Featuring a 32-inch flat-screen TV, free Wi-Fi, and a complimentary continental breakfast, Holiday Inn Express Hotel & Suites Jasper offers a luxurious stay for guests.

Relaxation and Recreation
Guests can unwind in the hot tub, take a dip in the indoor pool, or stay active in the fitness centre. The hotel provides ample opportunities for relaxation and recreation.

Convenient Location
Located within a short drive from Pakota Lake Park, Holiday World and Splashin’ Safari, and various local attractions, this hotel is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Jasper. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EVV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 240 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.7
J
Jenna • family_with_children • us
10
2026-08-20 • via Nuitee
M
Mark • solo_traveller • us
3
Cons:

Air conditioning didn’t work properly, room was dirty

2026-08-11 • via Nuitee
E
Erica • family_with_children • us
1
Horrid.
Pros:

Absolutely nothing.

Cons:

There were pubic hairs in the shower and on the bed sheets upon arrival.

2026-07-21 • via Nuitee
G
Gabriele • solo_traveller • it
10
2026-07-12 • via Nuitee
K
Kelsey • family_with_children • us
10
Overall, a great place to stay.
Pros:

Very clean and great location right off the highway.

2026-07-09 • via Nuitee
A
Autiyana • couple • us
4
2026-07-06 • via Nuitee
J
Jill • family_with_children • us
7
Staff is available and very nice. A/C was fantastic during this heat wave and fridge was also cold!
Pros:

The omelets were very good. There was fruit available ect. The fresh ground coffee machines are nice. Take a little while but worth it. Also a good selection of juices. Bacon one day and sausage the next.

Cons:

There were no cinnamon rolls the first 3 days. The pancake machine was already of of mix and were told they only fill it once a day. When its out, its out. No muffins as in they were all gone. One poor girl was trying to clean tables, and keep the food items stocked. Really too much for one person during the rush hour.

2026-07-03 • via Nuitee
M
Mary • extended_group • us
8
2026-06-25 • via Nuitee
T
Teresa • couple • us
4
For the money, I should not have peeling paint in the bathtub, pink mildew in bath tub, a less than adequate a/c sys
Pros:

Decent

Cons:

The older gentleman/staff member was rude.

2026-06-21 • via Nuitee
F
Fredric • couple • us
10
2026-06-11 • via Nuitee
S
Sims • solo_traveller • us
10
2026-06-01 • via Nuitee
D
Denise • family_with_children • us
4
Cons:

Pool was cold.

2026-05-27 • via Nuitee
W
William • solo_traveller • us
4
Pros:

Location

Cons:

Freezing cold indoor pool. Broken toilet. Broken shades. Had to argue to eat what was available at the free breakfast because it was 630 and not 7am. Loud neighbors all night. Was barged in on at 9am when check out was 11am. Will not be staying there in the future.

2026-05-24 • via Nuitee
O
Orrill • solo_traveller • us
9
2026-05-22 • via Nuitee
C
Cindy • couple • us
10
Pros:

Friendly staff, clean, comfortable and quiet room

2026-05-19 • via Nuitee
D
David • extended_group • us
10
2026-05-15 • via Nuitee
H
Hostetler • extended_group • us
10
2026-05-04 • via Nuitee
S
Shipman • solo_traveller • us
9
Weekend end get away
Pros:

Clean, and comfortable. Friendly staff

Cons:

N/A

2026-05-04 • via Nuitee
F
Franks • solo_traveller • us
8
Pros:

Rooms spacious and clean. Location was great for what I was doing.

Cons:

It was a little noisy, and also a friend of mine removed a baby copperhead snake from game room

2026-04-14 • via Nuitee
S
Samuelson • solo_traveller • us
10
2026-04-14 • via Nuitee