Holiday Inn Jacksonville E 295 Baymeadows by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (927 reviews)
11083 Nurseryfields Drive , Jacksonville , US
+1 904-854-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near UNF, St. John's Town Center, Mayo Clinic)
Many mentions of friendly and helpful staff
Rooms often noted as clean
Comfortable beds reported by several guests
On-site restaurant and bar
Some guests enjoyed the breakfast
Quiet rooms for many stays
Spacious showers
Cons:
Inconsistent cleanliness (stains, dust, dirty washcloth, whirlpool cleanliness)
Frequent complaints about breakfast quality and availability
Occasional unfriendly or unhelpful front-desk staff
Noise for rooms facing the interstate/highway
Maintenance issues (elevator outages, AC/hot water problems, dated fixtures)
Overpriced and disappointing restaurant meals
Billing/charge issues reported by at least one guest
Room-specific problems (firm beds for some, cracked/stained fixtures)

Categories

Cleanliness
7.6
Mixed reports: many guests note rooms are clean, but multiple comments mention stains, dust on window coverings, a dirty washcloth left in the shower, a half-dead bug, and a not-clean whirlpool.
Service
9
Generally praised: numerous mentions of friendly, helpful staff and specific positive interactions (helpful front-desk staff, bar staff praised), though a few reports of an unpleasant or unhelpful front-desk agent exist.
Location
9.4
Strongly positive: many guests cite convenience (near UNF, St. John's Town Center, Mayo Clinic, easy to find, close to venues and attractions).
Room Quality
8.4
Mostly good: several guests report comfortable beds, spacious showers and quiet rooms, but some mention extremely firm beds, dated fixtures, cracked/stained sinks, and HVAC/noise issues on rooms facing the interstate.
Amenities
8
Mixed: on-site restaurant/bar and breakfast buffet present and convenient; amenities noted. Issues include a not-clean whirlpool, elevator outages, and occasional maintenance problems.
Value for Money
8.2
Mixed feelings: some guests felt the stay was reasonable for location and convenience, but several complained about paying extra for disappointing breakfast, overpriced restaurant meals, and at least one billing issue.
Food and Beverage
7.2
Generally underwhelming for many: multiple complaints about breakfast quality (cold or powdery eggs, oatmeal not ready), some disappointing restaurant meals; a few guests did enjoy the breakfast.
Overall Experience
8.6
Overall positive with caveats: many guests had good stays citing location, cleanliness, and helpful staff, but recurring issues (breakfast quality, some cleanliness and maintenance problems, occasional unfriendly staff) tempered experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:05

Property Description

Modern Amenities and Convenient Location
Located just a mile from the Baymeadows shopping and entertainment district, Holiday Inn Jacksonville East 295 Baymeadows offers a convenient and vibrant stay in Jacksonville, Florida. The guestrooms are equipped with modern amenities such as 32-inch LCD TVs with HBO, spacious work desks, microwaves, and refrigerators.

On-Site Dining and Leisure Facilities
Guests can indulge in fresh American cuisine at the on-site Kem's restaurant for breakfast and dinner. The hotel also features an outdoor pool, hot tub, fitness center, and business center, providing ample opportunities for relaxation and recreation during your stay.

Complimentary Services and Connectivity
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected during your visit. Whether you're here for business or leisure, Holiday Inn Jacksonville East 295 Baymeadows offers a comfortable and well-equipped retreat for all guests.

Book your stay now at Holiday Inn Jacksonville East 295 Baymeadows for a delightful experience in Jacksonville, Florida!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.3
Based on 927 reviews
Cleanliness: 7.6
Service: 9
Location: 9.4
Room Quality: 8.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.6
M
MOHAMED • couple • us
8
Pros:

The guy at the front desk could not create keys. He had an unpleasant attitude. The entire staff appears unpleasant and unhappy.

Cons:

already answered

2026-10-30 • via Nuitee
L
Lori • extended_group • us
10
Very comfortable
Pros:

Location

Cons:

Nothing

2026-10-19 • via Nuitee
C
Christian • family_with_children • us
1
They said they would get back to us in 24 hours and never did
Pros:

Nothing they have bad communication

Cons:

We didn’t even stay there still got charged

2026-10-19 • via Nuitee
B
Brantlee • solo_traveller • us
8
2026-10-11 • via Nuitee
K
Kimberly • solo_traveller • us
7
Pros:

Clean for the age of the hotel appeared to be an older hotel.

Cons:

Water did not get hot

2026-09-19 • via Nuitee
U
Usher • solo_traveller • us
10
2026-09-17 • via Nuitee
C
Celia Regina • family_with_children • us
10
2026-09-11 • via Nuitee
L
Lachell • solo_traveller • us
10
2026-09-09 • via Nuitee
C
Cindy • couple • us
10
2026-09-02 • via Nuitee
D
Deb • couple • us
8
Overall good stay
Pros:

Location

Cons:

Freezer froze everything unless turned off then it was too warm

2026-09-01 • via Nuitee
J
JUAN • solo_traveller • do
9
Pros:

Desayuno puede mejorar

2026-08-31 • via Nuitee
W
Widle • solo_traveller • us
1
2026-08-24 • via Nuitee
J
juberit • couple • us
10
For other people they’d have a problem, me and my bestie had a great time.
Pros:

I loved the location it was very convenient for me. The breakfast was amazing :)

Cons:

The tv remote in our room didn’t work, and the elevator stopped working during our stay. I had such a good time I didn’t really mind these things we just opted for the stairs, we needed the cardio anyway.

2026-08-20 • via Nuitee
D
Dearie • solo_traveller • us
7
Pros:

Breakfast

Cons:

The whirlpool could have been cleaner

2026-08-15 • via Nuitee
A
Allison • solo_traveller • us
8
Pros:

Near UNF, only q0 minutes fro. St. John's town center, which has lots of restaurants and shops..Easy to find. Beds were comfortable.

Cons:

The buffet was ok. We had free meals, but would not pay for it.

2026-08-15 • via Nuitee
A
Arlondra • solo_traveller • us
10
2026-08-08 • via Nuitee
D
Deborah • couple • us
5
Overall, very disappointing.
Pros:

Location was a key factor. Only 13-15 minutes to Mayo Clinic. Front desk lady was very nice and friendly! (Didn’t get her name, but she is pregnant.)

Cons:

Dinner a the Burgers and Brew was very disappointing for the costs. $20 for a burger and onion rings, and the chicken fettuccine tasted like a frozen dinner. Paid extra for breakfast, which was also very disappointing. Oatmeal was not ready two of the three days, eggs I think were from a powder. Boxed cereal was a winner. Wish I hadn’t bothered with the breakfast add on when I booked. Finally, the room was fine, but the beds are extremely firm and very uncomfortable. When checking out, the front desk clerk was really just a warm body watching the counter. He was very unhelpful.

2026-08-07 • via Nuitee
O
olivia • solo_traveller • us
10
Straightforward, clean, and comfortable
Pros:

Close to everything

Cons:

Could have had more fresh breakfast options

2026-08-03 • via Nuitee
R
Rose • family_with_children • us
10
2026-08-03 • via Nuitee
Z
Zoe • extended_group • us
10
Needed an extra night and they did find a way to accommodate me.
Pros:

N/A

2026-08-02 • via Nuitee