Holiday Inn Express & Suites Wichita Falls by IHG

Hotels
•
Holiday Inn Express
8 (209 reviews)
5300 Kell Boulevard , Wichita Falls , US
+1 940-692-8300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Good/convenient location
Friendly, helpful staff
Clean rooms and comfortable beds
Excellent breakfast
Cons:
Amenities issues: pool/spa closed, internet/TV outages, A/C problems
Property under long-term renovation and safety concerns (security plates removed)
Inconsistent/ disputed charges impacting value
Some missing room furnishings (second chair in king rooms)

Categories

Cleanliness
8.5
Rooms noted as clean and beds comfortable in multiple reviews; no major cleanliness complaints.
Service
9
Staff repeatedly praised as friendly, helpful and accommodating; several reviews highlight excellent service.
Location
9
Multiple reviewers call the location good or convenient and close to needed amenities.
Room Quality
8.5
Beds comfortable and rooms clean, though guests noted missing second chair in king rooms and ongoing renovation impact.
Amenities
6
Several failures reported: pool & spa not working, internet and TV outages, lobby and lower-level A/C issues, and renovation-related removals affecting security.
Value for Money
7
Concerns about inconsistent charges and disputed final room charges lowered perceived value.
Food and Beverage
9
Breakfast repeatedly described as excellent and tasty; minor individual preferences noted but overall strong positive sentiment.
Overall Experience
7
Mixed overall: friendly staff and good breakfast but significant amenity failures, renovation/safety concerns and some guests saying they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated just off Interstate 82, our hotel provides easy access to Central Wichita Falls, only 7.5 miles away. Perfect for both leisure and business travelers.

Comfortable Accommodations
Enjoy a relaxing stay in our guestrooms equipped with free Wi-Fi, cable TV, and tea/coffee making facilities.

Great Amenities
Start your day with a complimentary breakfast and take advantage of our seasonal outdoor pool and on-site launderette.

Book your stay at the Holiday Inn Express Hotel & Suites Wichita Falls for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SPS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 209 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 6
Value for Money: 7
Food and Beverage: 9
Overall Experience: 7
T
Thomas • solo_traveller • us
10
2026-10-11 • via Nuitee
T
Taylor • solo_traveller • us
8
2026-09-19 • via Nuitee
C
Carla • couple • us
3
We will not stay here again.
Pros:

Just the location. Oh the room was clean and beds comfortable. The staff was friendly

Cons:

The facility keeps saying under renovation and the have said that for the last several years and nothing gets done. The security plates on all the room doors were removed. They said that the key system went down and they have to remove the security plates off the door to enter them. Not feeling safe here at all. There also was no internet and tv was not working. Air conditioning on lower level was out. I felt sorry for staff to have to work in these conditions.

2026-09-02 • via Nuitee
F
fred • couple • us
9
all good
Pros:

as expected

Cons:

2nd chair in room

2026-08-25 • via Nuitee
F
fred • extended_group • us
8
As expected ..
Pros:

I am fine with the hotel, staff etc, no hotels are as good since covid, need 2nd chair in a king room , staff was fine facility was as expected, location was convenient

Cons:

I am having issues with the charges, I reserved both rooms at the price of $126/night...144.90... final for my room charge was $154.90 but for the second room they charged $174... I am going to call the hotel and dispute that charge and the additional $10 on my room.

2026-08-24 • via Nuitee
G
Glenn • solo_traveller • us
8
We would recommend
Pros:

Good location for us and the breakfast was excellent

Cons:

Nothing

2026-08-24 • via Nuitee
G
Gerald • couple • us
8
Pros:

Good Breakfast

Cons:

Lobby air conditioning broken. Seems to be a problem with Holiday Inn Express

2026-08-10 • via Nuitee
M
Michael • extended_group • us
7
Nice overnight stay.
Pros:

Staff was very friendly, helpful and accommodating.

Cons:

Property in a renovation process otherwise good.

2026-07-20 • via Nuitee
B
Bob • solo_traveller • us
7
Restful.
Pros:

No biscuits and gravy ... was sort of looking forward to them!

Cons:

All was great, except I wanted to get caught up on all the flooding that I might encounter. The internet was causing the streaming services to constantly clip. I could not follow the weather or entertainment t.v. during my stay. It defeated my purpose of stopping.

2026-07-19 • via Nuitee
D
Darren and Katelyn • family_with_children • au
10
Staff are amazing, they truelly made our stay.
Pros:

Close to everything we needed. Staff where amazing and so helpful

Cons:

Pool & spa was not working.

2026-07-06 • via Nuitee
B
Brian • couple • us
10
2026-07-02 • via Nuitee
D
Dawn • couple • us
8
2026-06-19 • via Nuitee
A
Allison • couple • us
8
A Pleasant Stay
Pros:

Pleasant staff, clean property, and a yummy breakfast!

Cons:

It was a little weird to get to from the highway, you didn’t really know you were about to arrive until you were there, but honestly that’s most of rural Texas to me.

2026-06-07 • via Nuitee
C
Charles • couple • us
8
2026-06-04 • via Nuitee
C
Cassandra • family_with_children • us
8
Pros:

Beds were comfortable, staff was friendly.

2026-06-02 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-05-28 • via Nuitee
E
Elaine • family_with_children • us
6
Pros:

Breakfast was good.

Cons:

The room was good but the overall cleanliness could have been better

2026-04-29 • via Nuitee
D
Dezarea • family_with_children • us
8
2026-04-23 • via Nuitee
C
Cervantes • couple • us
8
2026-03-27 • via Nuitee
A
Assel • extended_group • us
10
Great, view of the lake was beautiful
2026-03-26 • via Nuitee