Holiday Inn Express : Eugene - Springfield by IHG

Hotels
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Holiday Inn Express
9 (659 reviews)
919 Kruse Way , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Noisy at night
Inconsistent bed comfort

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but there was one mention of a room smelling like mold.
Service
9.8
Multiple reviews praised the staff as friendly and helpful.
Location
9.34
The location was frequently highlighted as convenient and safe.
Room Quality
8.29
Some reports indicated dissatisfaction with bed comfort and low toilet height.
Amenities
9.32
Guests enjoyed the hot tub and convenient EV charging.
Value for Money
8.78
While a bit pricier, guests felt it was a good value given the amenities.
Food and Beverage
8.83
Breakfast received positive remarks with variety, but some coffee quality issues.
Overall Experience
9.3
Overall, most guests had a great experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:38

Property Description

Luxurious Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Eugene-Springfield with spacious rooms featuring flat-screen TVs, free Wi-Fi, and cozy seating areas. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience.

Fantastic Amenities
Enjoy the on-site restaurant, indoor pool, 24-hour gym, and jacuzzi during your stay. Whether you prefer to stay active or relax, we have something for everyone.

Ideal Location for Shopping
Explore the vibrant shopping scene in Eugene Oregon with a variety of options nearby, including the Shoppes at Gateway, Valley River Center, and more. Find everything you need just moments away from our hotel.

Book now for an unforgettable stay at Holiday Inn Express & Suites Eugene-Springfield!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 659 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
K
Karen • family_with_children • us
10
Pros:

Large rooms, excellent customer service, good breakfast.

2026-03-05 • via Nuitee
G
Gail • solo_traveller • us
10
Would definitely stay there again. Great night desk clerk!
Pros:

Great answer after a very tiring day!

Cons:

Nothing

2026-03-03 • via Nuitee
B
Barry • family_with_children • us
8
2026-03-02 • via Nuitee
I
isabel • couple • us
10
2026-03-02 • via Nuitee
E
Ekaterina • family_with_children • us
10
Pros:

Quick check-in, excellent service, nice room, cleanliness and delicious and varied breakfast!

2026-02-23 • via Nuitee
P
Pintarelli • solo_traveller • us
9
2026-02-11 • via Nuitee
H
Helmick • family_with_children • us
6
Everything was pretty clean and the pool and gym were nice
Pros:

I think breakfast was good but the breakfast staff was kinda rude. He was annoyed when people came 5 to 10 mins before breakfast closing and didn't want to let people get food.

Cons:

I didn't like that the front desk at check in told me that a 25$ would come back on my card within 3 to 5 days and its been over a month and I still haven't received it. Even though I left the place very clean and if they are going to tell you it only takes a few days then thats what it should be.

2026-01-29 • via Nuitee
P
Phyllis H • couple • us
10
Very comfortable
Pros:

Breakfast was excellent.

2026-01-22 • via Nuitee
F
fred • family_with_children • us
8
2026-01-20 • via Nuitee
R
Rachel • extended_group • us
10
2026-01-19 • via Nuitee
T
Tony • family_with_children • us
10
2026-01-19 • via Nuitee
G
Gerald • couple • us
7
Tell them you’d like a clean and stocked room.
Pros:

Great food, great staff, comfortable bed.

Cons:

The bathroom was dirty (had to clean the floor with a wet towel), black fingerprints on shower curtain and out of body wash. The carpets had many stains.

2026-01-19 • via Nuitee
R
Richard • solo_traveller • us
10
Clean ,super staff(all teeth), cleaning crew big shout out awesome job. Yeah man loved it
Pros:

Oh man super duper. Your staff was all teeth and happy to help. Room was super clean. Great job guys. I'll come back. Yup fur shurs

Cons:

You guys got it. Not really any more you can do better for the price

2026-01-19 • via Nuitee
J
James • family_with_children • us
10
for one night it was great.
Pros:

I was there for a Surgery at River Bend Hospital and the location was as close to it as possible..
beside price was great.

Cons:

Nothing

2026-01-19 • via Nuitee
M
Manuel • couple • us
6
2026-01-19 • via Nuitee
D
David • couple • us
7
Good
2026-01-19 • via Nuitee
B
Brittany • family_with_children • us
10
Excellent
Pros:

It was very clean; the staff was so nice; it was the best dog friendly place we have ever stayed. The breakfast was also very good with a great variety of food.

Cons:

I can’t think of a bad thing about the property

2026-01-19 • via Nuitee
N
Naomi • solo_traveller • us
9
2026-01-18 • via Nuitee
C
Clark • couple • us
3
2026-01-16 • via Nuitee
R
Robert • couple • us
10
We will consider this place for future stays.
Pros:

Extra friendly and professional staff. The nice big room we had exceeded our expectations. The location is close to the freeway, food and the mall. I highly recommend this inn for travelers stopping for a stay in this area.

2026-01-15 • via Nuitee