InterContinental San Francisco by IHG

Hotels
•
InterContinental Hotels & Resorts
8.7 (1349 reviews)
888 Howard Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
High parking fees
Area has some rundown aspects

Categories

Cleanliness
8.24
The hotel was clean, but concerns about value for overpriced parking influenced the sentiment.
Service
9.21
Exceptional service noted, with staff being friendly and helpful throughout the stay.
Location
9.05
Centrally located, providing easy access to key attractions, but the surrounding area has some issues.
Room Quality
8.7
Rooms were nice and spacious, with great views but some signs of wear.
Amenities
8.73
Well-equipped gym and a decent pool, though limited use noted.
Value for Money
8.19
Parking rates were considered excessive compared to nearby options.
Food and Beverage
8.74
Good breakfast and bar experience reported, meeting expectations.
Overall Experience
8.71
Overall enjoyable stay; would consider returning, but with a caveat regarding parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:20

Property Description

Luxurious Accommodations
The InterContinental San Francisco offers spacious rooms equipped with the latest technologies, flat-screen TVs, and in-room minibars. Enjoy modern amenities such as iPod clock radios and coffee machines for a comfortable stay.

Convenient Location
Situated near Union Square, guests have easy access to shopping and dining opportunities. The hotel's proximity to the Moscone Convention Center, Chinatown, and the Powell Street Cable Car makes exploring the city a breeze.

Exceptional Facilities
Indulge in 24-hour fitness facilities, including an indoor lap pool, during your stay. Dine at the on-site Luce restaurant, unwind at Bar 888, or browse the gift shop for souvenirs. Experience luxury and convenience at InterContinental San Francisco.

Book your stay now to experience the perfect blend of modern amenities and prime location at InterContinental San Francisco!

Important information:

Breakfast is only included for guests who book breakfast rates. Breakfast rates include breakfast for 2 guests daily.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 84.36 per day.

Location

Guest Reviews

8.7
Based on 1349 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
T
Trip41960734920 • Business
6
Don’t Let the Name Fool You
Pros:

I just stayed at this property for a 9-day work trip and wanted to inform other travelers about several ongoing issues with my room that significantly impacted my stay.

While I want to note that the front desk staff was consistently pleasant and responsive, the room conditions themselves were not unacceptable.

From my first night, the room was unable to cool properly. (My room was on the 22nd floor and faced West) Despite setting the thermostat as low as 65°F, the temperature consistently remained between 70°F and 76°F. Engineering was called multiple times, and while temporary resets made it appear the system could cool further (60°F), the temperature never meaningfully improved. Over the course of six hours, the temperature only dropped one degree. Engineering confirmed they were unable to determine or resolve the issue.

On the fourth night, I was moved to a different room (28th floor facing North) after repeated complaints. I was assured the new room was cool; however, upon arrival, it was still around 70°F and never cooled below 68°F despite two resets that appeared to make the system cool further (60°F).

Additionally, there are serious issues with the bathroom:
* The shower has extremely low water pressure from both showerheads
* The water temperature never reached hot, remaining lukewarm at best
* The sink, notably, had better pressure and temperature than the shower

These issues are unacceptable for a hotel of this standard and have made it difficult to rest comfortably during a work trip.

2026-03-28 • via Tripadvisor
S
Sigi • solo_traveller • de
9
Top
Pros:

Top mit Gym und Pool

2026-03-28 • via Nuitee
1
141tessc • Business
10
Beautiful Hotel even better bell service
Pros:

Dorian was incredibly helpful! I had a complicated situation with some of my materials needing to be stored in the freezer, and he truly went above and beyond—going back and forth multiple times to make sure everything was handled safely and properly. The entire team was fantastic, but Dorian really stood out, always going the extra mile with a smile on his face.

2026-03-26 • via Tripadvisor
V
van der Stam • couple • nl
1
Oud en lelijk en veel te duur
Pros:

Niets

Cons:

Alles. Wat een oude troep

2026-03-26 • via Nuitee
S
Summerzb • Family • New York City, New York
8
A lovely hotel, unsure about location
Pros:

This hotel definitely has the amenities you need and it's definitely a beautiful hotel with some stunning views. The staff were friendly and we enjoyed the restaurant (albeit, the kids' menu definitely was grossly overpriced). The parking, like all hotels of this nature in SF, was very expensive ($90/night) with the only alternative option to park in the public lot nearby that looked exceptionally sketchy. We also felt that the location was a bit dodgy; I feel like this area was likely once more prominent and busy than it is now. After walking a few blocks, there were more stores and restaurants. It was also how we caught the tram to the waterfront area. Lastly, we booked our stay through the Amex portal. There was a lot of confusion on the hotel's part with this and we ended up being charged twice; it didn't get resolved until a couple of months later. Overall, it was a nice hotel but I probably wouldn't stay here again due to its location. There are over hotels in this price point that are in locations that feel a bit safer.

2026-03-25 • via Tripadvisor
J
Jeffry • couple • us
8
2026-03-24 • via Nuitee
S
Sheila • family_with_children • us
9
2026-03-22 • via Nuitee
S
Sheila • family_with_children • us
10
Pros:

Clean and comfortable room. Breakfast was fantastic and so many different options. All around staff was very friendly and helpful. Great location. Would definitely come back.Brad the night manger was very helpful and professional.

2026-03-22 • via Nuitee
N
Napajb • Family
10
Perfect Stay
Pros:

Just finishing a wonderful overnight stay at this property in the heart of SOMA. From Raive (sp?) and the rest of the accommodating valet staff, to charming May at the front desk, check in was smooth. We were upgraded to a corner room with a beautiful view of the city with a sunrise view. Comfortable bed, in room keurig machine, nice sized TV, high-end bath products all made this a luxurious-feeling stay. Housekeeping staff was quick to respond to a request. We were also provided water bottles and drink vouchers at check in (possibly a perk of being an IHG member). We used our drink vouchers for mocktails at the bar. Highly recommended!

2026-03-21 • via Tripadvisor
S
sandra • couple • us
10
2026-03-20 • via Nuitee
R
REBECCA • extended_group • us
10
2026-03-20 • via Nuitee
B
Bennett • solo_traveller • us
3
underwhelming
Pros:

convenient area

Cons:

the only give you 1 6 once water bottle that you have to refill in the downstairs lobby. or you can buy some tacky looking fitness water for 9 dollars. i thought the hotel was supposed to be nice. no mini bar either so your only options for non tap water are these stupid little plastic bottles they only give you one of and then tell you to refill downstairs

2026-03-19 • via Nuitee
N
Nancy • couple • kr
9
Fantastic stay with dreamy beds!
Pros:

Everyone was super nice. Comfortable lobby, super comfortable beds. Great pool.

Cons:

The doors were very heavy - they were hard to open and would slam shut due to the weight. When a door would slam from another room, it would shake the bed.

2026-03-18 • via Nuitee
A
Andrei • solo_traveller • kz
10
2026-03-17 • via Nuitee
K
Karina • solo_traveller • us
10
2026-03-17 • via Nuitee
A
Alex • couple • us
10
2026-02-26 • via Nuitee
D
dimas • couple • us
8
2026-02-26 • via Nuitee
1
190mannyb • Couples • Fresno, California
10
Valentine's Trip 2026
Pros:

Very nice Lovely hotel.
Great amenities and attractions.
Our two stay was fantastic time well spent. Highly recommend...

2026-02-25 • via Tripadvisor
K
KIMBERLY BREEZE • solo_traveller • us
10
comfortable and convenient.
Pros:

Lovely room. I couldn't open the sheer curtains. great view wasn't really visible.

Cons:

Food. Bar food was wierd and not well done. Breakfast came time (YEA!) but was pretty flabby.

2026-02-23 • via Nuitee
3
306katiebethb • Business
10
Exceptional staff and spacious, comfortable rooms.
Pros:

My stay at this hotel did not get off to a great start. I had recently been stuck in a lift and have been experiencing severe panic when in them since. When I arrived I asked for stairwell access to my room and was told there wasn’t any, which I got very upset and anxious about. I was extremely tired after travelling from London and felt terrible for getting so upset.

Despite being an unusual request, the staff, including the manager on duty very quickly made arrangements to assist me. The manager was so kind and made sure I got to my room and then followed up with a plan to make sure I felt comfortable throughout my stay. They really went above and beyond.

The rest of my week at the hotel was great. I was there for work, and found myself well rested the entire time. My room was large, clean and super comfortable. There were lots of nice touches that made it feel like a premium hotel. The in room dining was lovely and I didn’t have to stress about anything throughout my stay, which helped me stay focused on work.

Each and every staff member I encountered was polite, engaged and eager to help. I particularly loved the gentlemen who set up in room dining for me one night. Great energy!

A huge thanks to the manager Salah and the security who helped, it really is deeply appreciated.

2026-02-15 • via Tripadvisor