InterContinental San Francisco by IHG

Hotels
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InterContinental Hotels & Resorts
8.7 (1365 reviews)
888 Howard Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
High parking fees
Area has some rundown aspects

Categories

Cleanliness
8.24
The hotel was clean, but concerns about value for overpriced parking influenced the sentiment.
Service
9.21
Exceptional service noted, with staff being friendly and helpful throughout the stay.
Location
9.05
Centrally located, providing easy access to key attractions, but the surrounding area has some issues.
Room Quality
8.7
Rooms were nice and spacious, with great views but some signs of wear.
Amenities
8.73
Well-equipped gym and a decent pool, though limited use noted.
Value for Money
8.19
Parking rates were considered excessive compared to nearby options.
Food and Beverage
8.74
Good breakfast and bar experience reported, meeting expectations.
Overall Experience
8.71
Overall enjoyable stay; would consider returning, but with a caveat regarding parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:20

Property Description

Luxurious Accommodations
The InterContinental San Francisco offers spacious rooms equipped with the latest technologies, flat-screen TVs, and in-room minibars. Enjoy modern amenities such as iPod clock radios and coffee machines for a comfortable stay.

Convenient Location
Situated near Union Square, guests have easy access to shopping and dining opportunities. The hotel's proximity to the Moscone Convention Center, Chinatown, and the Powell Street Cable Car makes exploring the city a breeze.

Exceptional Facilities
Indulge in 24-hour fitness facilities, including an indoor lap pool, during your stay. Dine at the on-site Luce restaurant, unwind at Bar 888, or browse the gift shop for souvenirs. Experience luxury and convenience at InterContinental San Francisco.

Book your stay now to experience the perfect blend of modern amenities and prime location at InterContinental San Francisco!

Important information:

Breakfast is only included for guests who book breakfast rates. Breakfast rates include breakfast for 2 guests daily.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 84.36 per day.

Location

Guest Reviews

8.7
Based on 1365 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
D
Dr. Gunter Friedrich • couple • de
7
/
Pros:

/

Cons:

/

2026-05-21 • via Nuitee
R
Robert • couple • us
10
2026-05-17 • via Nuitee
S
Selah • extended_group • us
10
Fabulous!
Pros:

Absolutely love this hotel! The staff is always extremely accommodating! The room was clean and prepared. And upon arrival me and my guests were upgraded and given two complimentary drinks from the bar downstairs. Salah checked us in, and had the best attitude. Its so nice to have a home away from home!

2026-05-14 • via Nuitee
T
Thibau • extended_group • be
10
2026-05-03 • via Nuitee
K
Kevin • couple • us
8
2026-05-02 • via Nuitee
C
Camargo • couple • us
7
2026-05-01 • via Nuitee
A
Ando • solo_traveller • jp
7
普通
Pros:

ロケーション

Cons:

チェックインに時間を要した

2026-04-29 • via Nuitee
G
Gonzalez • couple • us
10
Cons:

That they charged $91 for valet

2026-04-12 • via Nuitee
S
Suzy • couple • us
10
2026-04-12 • via Nuitee
T
Trip41960734920 • Business
6
Don’t Let the Name Fool You
Pros:

I just stayed at this property for a 9-day work trip and wanted to inform other travelers about several ongoing issues with my room that significantly impacted my stay.

While I want to note that the front desk staff was consistently pleasant and responsive, the room conditions themselves were not unacceptable.

From my first night, the room was unable to cool properly. (My room was on the 22nd floor and faced West) Despite setting the thermostat as low as 65°F, the temperature consistently remained between 70°F and 76°F. Engineering was called multiple times, and while temporary resets made it appear the system could cool further (60°F), the temperature never meaningfully improved. Over the course of six hours, the temperature only dropped one degree. Engineering confirmed they were unable to determine or resolve the issue.

On the fourth night, I was moved to a different room (28th floor facing North) after repeated complaints. I was assured the new room was cool; however, upon arrival, it was still around 70°F and never cooled below 68°F despite two resets that appeared to make the system cool further (60°F).

Additionally, there are serious issues with the bathroom:
* The shower has extremely low water pressure from both showerheads
* The water temperature never reached hot, remaining lukewarm at best
* The sink, notably, had better pressure and temperature than the shower

These issues are unacceptable for a hotel of this standard and have made it difficult to rest comfortably during a work trip.

2026-03-28 • via Tripadvisor
S
Sigi • solo_traveller • de
9
Top
Pros:

Top mit Gym und Pool

2026-03-28 • via Nuitee
1
141tessc • Business
10
Beautiful Hotel even better bell service
Pros:

Dorian was incredibly helpful! I had a complicated situation with some of my materials needing to be stored in the freezer, and he truly went above and beyond—going back and forth multiple times to make sure everything was handled safely and properly. The entire team was fantastic, but Dorian really stood out, always going the extra mile with a smile on his face.

2026-03-26 • via Tripadvisor
V
van der Stam • couple • nl
1
Oud en lelijk en veel te duur
Pros:

Niets

Cons:

Alles. Wat een oude troep

2026-03-26 • via Nuitee
S
Summerzb • Family • New York City, New York
8
A lovely hotel, unsure about location
Pros:

This hotel definitely has the amenities you need and it's definitely a beautiful hotel with some stunning views. The staff were friendly and we enjoyed the restaurant (albeit, the kids' menu definitely was grossly overpriced). The parking, like all hotels of this nature in SF, was very expensive ($90/night) with the only alternative option to park in the public lot nearby that looked exceptionally sketchy. We also felt that the location was a bit dodgy; I feel like this area was likely once more prominent and busy than it is now. After walking a few blocks, there were more stores and restaurants. It was also how we caught the tram to the waterfront area. Lastly, we booked our stay through the Amex portal. There was a lot of confusion on the hotel's part with this and we ended up being charged twice; it didn't get resolved until a couple of months later. Overall, it was a nice hotel but I probably wouldn't stay here again due to its location. There are over hotels in this price point that are in locations that feel a bit safer.

2026-03-25 • via Tripadvisor
J
Jeffry • couple • us
8
2026-03-24 • via Nuitee
S
Sheila • family_with_children • us
9
2026-03-22 • via Nuitee
S
Sheila • family_with_children • us
10
Pros:

Clean and comfortable room. Breakfast was fantastic and so many different options. All around staff was very friendly and helpful. Great location. Would definitely come back.Brad the night manger was very helpful and professional.

2026-03-22 • via Nuitee
N
Napajb • Family
10
Perfect Stay
Pros:

Just finishing a wonderful overnight stay at this property in the heart of SOMA. From Raive (sp?) and the rest of the accommodating valet staff, to charming May at the front desk, check in was smooth. We were upgraded to a corner room with a beautiful view of the city with a sunrise view. Comfortable bed, in room keurig machine, nice sized TV, high-end bath products all made this a luxurious-feeling stay. Housekeeping staff was quick to respond to a request. We were also provided water bottles and drink vouchers at check in (possibly a perk of being an IHG member). We used our drink vouchers for mocktails at the bar. Highly recommended!

2026-03-21 • via Tripadvisor
R
REBECCA • extended_group • us
10
2026-03-20 • via Nuitee
S
sandra • couple • us
10
2026-03-20 • via Nuitee