Loews Chicago O'Hare Hotel

Hotels
Loews Hotels
8.9 (1182 reviews)
5300 North River Road , Rosemont , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious food
Cons:
Expensive parking
Fire alarm incident

Categories

Cleanliness
8.66
General sentiment is positive; the facility was clean and well-maintained.
Service
9.33
The staff was extremely helpful and friendly, with many positive mentions of courteous service.
Location
9.17
The location was praised multiple times for convenience and access to nearby attractions.
Room Quality
8.62
Overall satisfactory with mentions of comfortable beds, but some negative points on amenities mentioned.
Amenities
8.65
Mixed reviews; while some amenities are noted, high parking costs mentioned as a negative.
Value for Money
8.61
Standard quality for this hotel tier; some comments on the price being high yet overall experience felt justified.
Food and Beverage
9.16
Food was described positively, with mentions of delicious meals provided on-site.
Overall Experience
9.03
Positive overall sentiment; guests expressed willingness to return and satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Luxurious Accommodations
The spa-inspired rooms at Loews Chicago O’Hare Hotel feature stone finishings, plush bedding, and modern amenities like a 42-inch flat-screen TV and premium cable channels.

Culinary Delights
Indulge in a variety of dining options at the hotel's 3 on-site restaurants, offering a range of cuisines from modern American gastropub fare to classic steaks, fresh seafood, and handcrafted cocktails.

Convenient Location and Facilities
With its proximity to the Fashion Outlets of Chicago and the Donald E. Stephens Convention Center, as well as amenities like a 24-hour business center, fitness center, and flexible event space, Loews Chicago O’Hare Hotel is the perfect choice for both leisure and business travelers.

Book now to experience luxury and convenience at Loews Chicago O’Hare Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1182 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.03
K
Klaus solo_traveller de
9
2026-02-11 via Nuitee
J
Jean Louis extended_group fr
8
2026-02-09 via Nuitee
D
Dawn couple us
7
Beautiful room fill up the shower containers
Pros:

The room was large and comfortable. The disability shower was great it was very large. Bed was comfortable and we had a good view.

Cons:

The only thing I didn’t like was the conditioner in the shower was empty. For a $200 room there should be conditioner in the shower. My hair looked terrible.

2026-01-31 via Nuitee
B
Bobby couple us
9
Pros:

They were close to the airport and had availability.

2026-01-27 via Nuitee
K
Kathleen couple us
9
Very pleasant environment and friendly staff.
Pros:

Very comfortable

Cons:

Only spent one night so we didn’t really have time to find anything we didn’t like.

2026-01-27 via Nuitee
J
James couple us
10
Can't we to good back!
Pros:

Awesome Facility. Very nice restaurant and centrally located.

2026-01-24 via Nuitee
A
Anneleen couple be
9
Bijzonder aangenaam
Pros:

de erg goede bedden

het zeer vriendelijke personeel

2026-01-20 via Nuitee
S
Sisi extended_group us
10
2026-01-20 via Nuitee
E
Elie solo_traveller ca
8
Loews always is a good choice
Pros:

Location and quality

Cons:

My reservation was messed up between the hotel and booking.com if I had arrived when the hotel was busy probably they wouldn’t accommodate me …lucky Monday was already more calm and they fixed it

2026-01-20 via Nuitee
M
Melinda family_with_children us
9
2026-01-19 via Nuitee
K
KAZUSHIGE solo_traveller jp
9
2026-01-19 via Nuitee
R
Rebecca extended_group us
8
2026-01-19 via Nuitee
D
Deja couple us
10
very comfortable and clean. will book again !
Pros:

very clean, very comfortable and spacious. homey feel, very quite!

Cons:

no free breakfast included, very few amenities

2026-01-19 via Nuitee
E
Eduardo couple us
9
2026-01-19 via Nuitee
M
Monica extended_group us
10
2026-01-19 via Nuitee
J
John couple us
10
The nearest thing to sleeping on a cloud you’ll find.
Pros:

The beds and linens are so comfortable it’s like sleeping in a cloud. I didn’t want to get up to catch my flight.

Cons:

It’s a little bit dark,dated ,and plain in decor, however that’s minor given the comfort, and convenience. Parking is insanely expensive if one has a guest visiting. Luckily the restaurant can validate.

2026-01-19 via Nuitee
G
Gwen family_with_children us
10
2026-01-19 via Nuitee
S
Sami couple us
10
2026-01-19 via Nuitee
R
Ricky solo_traveller us
8
2026-01-15 via Nuitee
L
Luis couple us
10
2026-01-13 via Nuitee