Loews Chicago O'Hare Hotel

Hotels
•
Loews Hotels
8.9 (1268 reviews)
5300 North River Road , Rosemont , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious food
Cons:
Expensive parking
Fire alarm incident

Categories

Cleanliness
8.66
General sentiment is positive; the facility was clean and well-maintained.
Service
9.33
The staff was extremely helpful and friendly, with many positive mentions of courteous service.
Location
9.17
The location was praised multiple times for convenience and access to nearby attractions.
Room Quality
8.62
Overall satisfactory with mentions of comfortable beds, but some negative points on amenities mentioned.
Amenities
8.65
Mixed reviews; while some amenities are noted, high parking costs mentioned as a negative.
Value for Money
8.61
Standard quality for this hotel tier; some comments on the price being high yet overall experience felt justified.
Food and Beverage
9.16
Food was described positively, with mentions of delicious meals provided on-site.
Overall Experience
9.03
Positive overall sentiment; guests expressed willingness to return and satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Luxurious Accommodations
The spa-inspired rooms at Loews Chicago O’Hare Hotel feature stone finishings, plush bedding, and modern amenities like a 42-inch flat-screen TV and premium cable channels.

Culinary Delights
Indulge in a variety of dining options at the hotel's 3 on-site restaurants, offering a range of cuisines from modern American gastropub fare to classic steaks, fresh seafood, and handcrafted cocktails.

Convenient Location and Facilities
With its proximity to the Fashion Outlets of Chicago and the Donald E. Stephens Convention Center, as well as amenities like a 24-hour business center, fitness center, and flexible event space, Loews Chicago O’Hare Hotel is the perfect choice for both leisure and business travelers.

Book now to experience luxury and convenience at Loews Chicago O’Hare Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1268 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.03
B
Burris • solo_traveller • us
10
Pros:

Everything! The staff were wonderful. Facilities perfect. Good Value!

Cons:

Nothing!

2026-06-25 • via Nuitee
T
Tongyue • family_with_children • us
8
Good overall, but the price a bit steep at $250 per night including tax and fees.
Pros:

The bathroom was clean and spacious.
Plenty of clothes hangers available.
Front desk staff members were helpful.
There was a convenient shuttle bus from and to the airport.

Cons:

The room was close to the elevator, so there was some noise from it.
There was also noticeable airport noise coming from outside.
The pillows were a bit too soft for my preference.

2026-06-24 • via Nuitee
D
Delmaris • solo_traveller • us
10
Pros:

I love the deco and the cleaness of everything

Cons:

I didnt like that we have to pay extravfor parking

2026-06-23 • via Nuitee
J
Jason • extended_group • us
10
Pros:

excellent staff

2026-06-22 • via Nuitee
A
Alec • extended_group • us
8
2026-06-22 • via Nuitee
E
Erika • couple • us
10
Pros:

24 hour shuttle, comfortable beds

2026-06-20 • via Nuitee
A
Albert • solo_traveller • us
10
2026-06-20 • via Nuitee
M
Maribel • couple • us
10
2026-06-16 • via Nuitee
D
debra • extended_group • us
10
Love Loews! We use frequently when fly through OHare airport
Pros:

Very convenient shuttle for ORD. Runs every 15 min. Three restaurants on site gives lots of options for eat/relax before &/or after travel. Great outlet shops with food court next door. Very clean comfortable rooms and staff is always friendly & helpful.

2026-06-15 • via Nuitee
H
Heikki • solo_traveller • fi
10
2026-06-15 • via Nuitee
5
562joyl • Family • Geneva, Illinois
2
No early check in
Pros:

Refused to accommodate early check in despite 3 rooms at top dollar prices.

2026-06-14 • via Tripadvisor
D
Daniela • couple • cy
10
2026-06-13 • via Nuitee
S
Sarah • couple • us
10
Consistently good.
Pros:

Top notch design and comfort for an airport hotel.

Cons:

Ashburn restaurant was slow for breakfast so we had to walk to the mall.

2026-06-12 • via Nuitee
K
Kathleen • couple • us
7
2026-06-12 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Beautiful, clean, quiet rooms. Luxurious!

2026-06-10 • via Nuitee
C
charliefV6384WB • Business
2
Sweaty and Gross
Pros:

THE TEMPERATURE IN THE ENTIRE HOTEL WAS 10-15 degrees too hot at almost all times. I woke up in a pool of my own sweat 3/4 days here. The bedding and pillows are awful. Just horrendous. The conference rooms, despite being very large, were just as hot. Bright lights have been pointing right into my window at night and there is no real way to make the room darker.

2026-06-09 • via Tripadvisor
R
Ramonica • couple • us
9
A clean, comfortable hotel with a great location, excellent gym, and responsive staff that made my stay enjoyable.
Pros:

I had a great stay at Loews Chicago O’Hare Hotel in Rosemont.

The location was one of my favorite parts of the experience. It was a quick drive to O’Hare Airport, and I loved being able to walk to the nearby shopping mall, which made it easy to get out and explore without needing a car.

The hotel was very clean, and my room was spacious, comfortable, and had a nice view of the street. The bathroom and shower were also well-maintained and enjoyable to use.

The restaurant and bar area exceeded my expectations. I ordered the turkey club and soup, and both were excellent. Since I was dealing with some sinus congestion during my trip, I was especially grateful that they could make a hot toddy. It was delicious and honestly helped me feel much better.

Another standout was the fitness center. This wasn’t your typical hotel gym with a few treadmills tucked into a corner. They had a wide variety of equipment for both serious strength training and cardio workouts. I also appreciated the thoughtful extras like fresh fruit, cucumber-infused water, and bottled water available in the gym.

Overall, this was a clean, convenient, and well-appointed hotel with excellent amenities. I would absolutely stay here again when visiting the Chicago area.

Cons:

A few minor things could be improved. The soap dispenser in my room was empty when I arrived, which was inconvenient, although staff quickly brought a replacement and fresh towels when I requested them. The bathroom felt a bit dated, and I would have preferred a glass shower instead of the traditional shower curtain. The bathroom floor also seemed a little slippery. My biggest issue was that the room never seemed to get as cool as I would have liked. The AC was working, but it didn’t feel like it was cooling the room efficiently, which made it a little uncomfortable at times. I didn’t like the breakfast buffet either. The breakfast was expensive and the food didn’t stand out I would have rather ordered directly from the cook.

2026-06-09 • via Nuitee
K
Kingderick198 • solo_traveller • us
10
Excellence
Pros:

The room, the hospitality, and the environment.

Cons:

N/A

2026-06-09 • via Nuitee
S
Sharon • couple • us
9
2026-06-09 • via Nuitee
A
Aparna • family_with_children • in
8
2026-06-07 • via Nuitee