Candlewood Suites Williamsport by IHG

Hotels
IHG
7.8 (110 reviews)
1836 E 3rd St, Williamsport, Pennsylvania, 17701 , Williamsport , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Helpful staff
Good location if found
Cons:
Dirty rooms
Unpleasant odors
Renovation mess

Categories

Cleanliness
5.16
Multiple mentions of unclean rooms and filthy linens, leading to a poor sentiment.
Service
9.13
Front desk staff were helpful despite the issues faced, indicating decent service.
Location
8.17
Difficulty finding the hotel due to poor signage; could be improved.
Room Quality
7.12
General dissatisfaction with room condition, including issues related to renovation.
Amenities
6.15
Poor condition of gym and lack of essential items like a trash can.
Value for Money
8.11
Considering the state of the hotel during renovations, may not feel like good value.
Food and Beverage
9.66
No specific mentions affecting the rating, presumed standard quality for this hotel tier.
Overall Experience
8.93
Despite significant issues, a couple of reviews acknowledged the care from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:14

Property Description

Recreational Amenities and More
Indulge in the indoor pool, fitness center, and complimentary Wi-Fi at Candlewood Suites Williamsport.

Convenient Business Facilities
Benefit from a business center, 24-hour front desk, and free airport shuttle at your disposal.

Comfortable Rooms and Nearby Attractions
Relax in air-conditioned rooms with kitchenettes and enjoy the proximity to local landmarks like Williamsport Crosscutters.

Book now at Candlewood Suites Williamsport to experience a delightful stay in the scenic mountains!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IPT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 110 reviews
Cleanliness: 5.16
Service: 9.13
Location: 8.17
Room Quality: 7.12
Amenities: 6.15
Value for Money: 8.11
Food and Beverage: 9.66
Overall Experience: 8.93
J
Jodi
4
Pros:

The staff was very friendly and helpful. I just wish I knew there was construction going on in the facility. The photo did not match the hotel. It was very hard to find. However, the rooms were updated and very nice!

2025-10-07 via Nuitee
P
Peter family
2
Pros:

The hotel was a mess because its under renovation, I can excuse that. The clothes from another customer in the drawers, the filthy bath linens, the uncleaned bathroom floor and general condition of the room was awful. Will not stay there again.

2025-09-22 via Nuitee
A
Anna
2
Pros:

Kitchen dirty
Coffee cups still had coffee inside
Cups not wrapped
No phone in the room
Had to go down to lobby to get bathroom towels from second floor
Old TV
Issue with air conditioning

2025-08-25 via Nuitee
H
Hazen family_with_children
2
Pros:

First off I was not told when booking that this property was undergoing a renovation.
Arrived to room and in hallways had a strong fishy smell, probably paint and other chemicals mixed
Room didn't have a trash can, toilet wouldn't flush unless you removed top to "unstick" the lever/plunger.
Curly black little hairs in bathroom, I have light brown straight hair. Lastly body wash btl was empty but empty btl still in carrier. Made many calls and stops to front desk and while they were as good as could be, I would not have booked here if I was told property was a mess

2025-08-25 via Nuitee
G
Gary
8
Pros:

Everything was fine. Hotel was clean
Tried to use the gym but it was a mess and everything in there was broken

2025-08-05 via Nuitee
S
Shawn partner
10
Pros:

our room was great but the current remolding has lead to very messy inside and out.

2025-08-05 via Nuitee
T
Teresa
8
Pros:

The location of it behind the other hotel was hard to find there needs to be better signage once you get to the TGI Fridays that the Candlewood is around the back from the main street. It looks like you drive right into Comfort Inn and I got out went into the wrong hotel had to be redirected so better signage

2025-07-26 via Nuitee
J
Joseph pet
10
Pros:

Wry awesome staff!

2025-06-13 via Nuitee
J
Jeffrey
4
Pros:

The room was not very well cleaned, there was debris on the carpet in the bedroom, crumbs on the carpet in the living room, the shower was not clean and there was an unpleasant smell in the room most likely from recent renovations. TV picture was not good.

2025-06-10 via Nuitee
T
Theresa partner
4
Pros:

We have been staying at the Candlewood for years. They have started renovations and things have changed for the worse. The new carpets, fresh paint and furniture are very nice. The problem(s) I had with the 2 queen room were; there were unwashed dishes in the dishwasher and no teaspoons. There were only small juice glasses. There was no clock or phone in the room. The only table to eat at was a smaller computer type table that faced the wall, with a single chair. The other chair was stuck in a corner with very little light and there was a small tray-table. If you sat anywhere other than on the beds, you couldn't see the TV. We couldn't eat together, one of us faced the wall, the recliner with tray faced the bathroom across the room. The curtains were nice and new, but they didn't come close to overlapping, which allowed the light from the parking lot into the room.
On a personal note, I have had hip and knee replacement surgeries, and the mattress was uncomfortably hard. The biggest complaint is that the room we had would have been fine for one person. If you like to look at your partner and converse while eating, you cannot. Same with relaxing in a chair to watch TV. I am hoping that maybe there are other rooms that will suit my desires. I would hate to have to find another hotel after 10 years. The person who designed this room should be made to stay in it with a partner for a week. Maybe they would realize how rediculous the layout is.

2025-05-26 via Nuitee
C
contricia family
10
Pros:

Awsome

2025-04-11 via Nuitee
C
contricia family
10
Pros:

Everything was great

2025-03-28 via Nuitee
J
Joseph
10
Relaxing Stay in comfy surroundings
Pros:

We stayed in the one room suite. It was nice and spacious for the four of us. Nice peninsula table, kitchen was clean had some basic supplies. Stove top, microwave, full size fridge. Bathroom was clean and spacious. King sized bed was comfy, linens were clean. TV in living room and bedroom. Foldout was comfy enough too. Just stayed one night, but we needed the recoup.

2025-03-20 via Nuitee
C
contricia partner
10
Pros:

This place is amazingly beautiful, to at all to complain about. The staff was so kind, they have a pool and outdoor grills.

2025-03-15 via Nuitee
E
Edward
6
Pros:

Average one nighter. Said pet friendly with no mention of dog fee anywhere on web site but wacked us with 25 dollar fee. Hotel could use a little love.

2025-03-12 via Nuitee
E
Erin
10
Pros:

Clean and like the kitchen

2025-03-02 via Nuitee
C
Chad
6
Pros:

As expected.

2025-01-29 via Nuitee
R
Ryianne partner
10
Pros:

Clean nice the staff was amazing

2025-01-15 via Nuitee
R
Ryianne partner
8
Pros:

The staff are amazing and the hotel feels safe and it's clean

2025-01-13 via Nuitee
R
Ryianne partner
10
Pros:

Quiet and clean

2025-01-12 via Nuitee