Candlewood Suites Virginia Beach Town Center by IHG

Hotels
•
Candlewood Suites
8.6 (376 reviews)
4437 Bonney Road , Virginia Beach , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
No pool as advertised
Outdated facilities and maintenance issues

Categories

Cleanliness
8.06
Various guests noted the hotel was clean, but there were complaints about room maintenance and a falling shower curtain rod.
Service
9.53
Staff received consistent praise for being friendly and helpful throughout the reviews.
Location
9.57
The location was frequently highlighted as perfect and convenient by guests.
Room Quality
8.52
Rooms were comfortable but noted as outdated with some maintenance issues.
Amenities
7.55
Several reviews noted a lack of advertised amenities such as a pool.
Value for Money
9.01
Generally viewed as good value, although some felt the pricing was high for the quality.
Food and Beverage
7.56
Lack of food options and no breakfast available were noted negatively.
Overall Experience
9.03
Most guests expressed satisfaction with their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:11

Property Description

Full Kitchenettes in All-Suite Rooms
Experience convenience with our full kitchenettes in every suite, perfect for preparing meals during your stay.

On-Site Fitness and Business Centers
Stay active at our fitness center equipped with cardio machines and unwind in the business center with convenient services for your work needs.

Candlewood Cupboard and Outdoor Pavilion
Indulge in snacks and beverages from our Candlewood Cupboard any time of the day. Enjoy a cozy picnic under the outdoor pavilion with a BBQ grill provided.

Book your stay at Candlewood Suites Virginia Beach Town Center for a memorable and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 376 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 7.55
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 9.03
E
Eddie • couple • us
8
Pros:

I like the price of the rooms.

Cons:

The t.v. need a up grade.

2026-05-13 • via Nuitee
M
Michelle • couple • us
9
Pros:

The location and how they had all the dishes and pots already in unit, I didnt have to call and ask for anything. Also the customer service was incredible, i got a text message shortly after checking in and same for checking out; asking if everything was up to pare.

Cons:

The kitchen near the dishwasher and kitchen floors seemed a lil overlooked, cleaning wise.

2026-04-23 • via Nuitee
W
Wilfredo • solo_traveller • us
8
2026-04-21 • via Nuitee
A
Allan • couple • us
9
2026-04-20 • via Nuitee
S
Sandra • solo_traveller • us
6
2026-04-19 • via Nuitee
M
Mikael • family_with_children • us
10
2026-04-18 • via Nuitee
T
Tami • couple • us
8
2026-04-16 • via Nuitee
Y
Yolanda • solo_traveller • us
10
2026-04-11 • via Nuitee
• couple • us
10
2026-04-05 • via Nuitee
A
Autumn • family_with_children • us
5
2026-03-18 • via Nuitee
M
Michael • family_with_children • us
7
A Nice place
Pros:

I loved th welcoming environment and the staff. Dontrell was an excellebt guide and on of the nicest young men I have ever met.

Cons:

The bed was uncomfortable.

2026-03-14 • via Nuitee
S
STACY • solo_traveller • us
10
Wonderful, will stay again
Pros:

Everything

Cons:

There was nothing to dislike

2026-02-23 • via Nuitee
J
Julie • solo_traveller • us
1
Terrible
Pros:

The particular day, the boiler was making nose the whole time I was there, I had to request my money back. Super loud noise, very disappointed.

Cons:

Like I said the boiler thing was going off, didn't like thr stay at all. From my understanding there was nothing to be done about it.

2026-02-11 • via Nuitee
D
Dennis Haynes • family_with_children • us
10
First timer
Pros:

Location, staff

Cons:

The length of time I had to spend there...lol...wasn't enough !!

2026-01-31 • via Nuitee
M
Maria • couple • us
9
2026-01-29 • via Nuitee
K
Kathleen • family_with_children • us
9
Pros:

Location

2026-01-20 • via Nuitee
K
Kim • couple • us
6
Cons:

The shower curtain rod was falling down... for an out-of-season stay that was over $140 a night, what a low standard....

2026-01-19 • via Nuitee
J
JOHN • couple • us
6
A good stay.
Pros:

For an outdated building not a bad place to stay. I would stay again.

Cons:

No real complaints.

2026-01-19 • via Nuitee
K
Kephart • couple • us
9
2026-01-19 • via Nuitee
H
Hernandez • family_with_children • us
10
2026-01-19 • via Nuitee