Candlewood Suites Virginia Beach Town Center by IHG

Hotels
•
Candlewood Suites
8.6 (361 reviews)
4437 Bonney Road , Virginia Beach , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
No pool as advertised
Outdated facilities and maintenance issues

Categories

Cleanliness
8.06
Various guests noted the hotel was clean, but there were complaints about room maintenance and a falling shower curtain rod.
Service
9.53
Staff received consistent praise for being friendly and helpful throughout the reviews.
Location
9.57
The location was frequently highlighted as perfect and convenient by guests.
Room Quality
8.52
Rooms were comfortable but noted as outdated with some maintenance issues.
Amenities
7.55
Several reviews noted a lack of advertised amenities such as a pool.
Value for Money
9.01
Generally viewed as good value, although some felt the pricing was high for the quality.
Food and Beverage
7.56
Lack of food options and no breakfast available were noted negatively.
Overall Experience
9.03
Most guests expressed satisfaction with their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:11

Property Description

Full Kitchenettes in All-Suite Rooms
Experience convenience with our full kitchenettes in every suite, perfect for preparing meals during your stay.

On-Site Fitness and Business Centers
Stay active at our fitness center equipped with cardio machines and unwind in the business center with convenient services for your work needs.

Candlewood Cupboard and Outdoor Pavilion
Indulge in snacks and beverages from our Candlewood Cupboard any time of the day. Enjoy a cozy picnic under the outdoor pavilion with a BBQ grill provided.

Book your stay at Candlewood Suites Virginia Beach Town Center for a memorable and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 361 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 7.55
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 9.03
J
Julie • solo_traveller • us
1
Terrible
Pros:

The particular day, the boiler was making nose the whole time I was there, I had to request my money back. Super loud noise, very disappointed.

Cons:

Like I said the boiler thing was going off, didn't like thr stay at all. From my understanding there was nothing to be done about it.

2026-02-11 • via Nuitee
D
Dennis Haynes • family_with_children • us
10
First timer
Pros:

Location, staff

Cons:

The length of time I had to spend there...lol...wasn't enough !!

2026-01-31 • via Nuitee
M
Maria • couple • us
9
2026-01-29 • via Nuitee
K
Kathleen • family_with_children • us
9
Pros:

Location

2026-01-20 • via Nuitee
K
Kephart • couple • us
9
2026-01-19 • via Nuitee
K
Kim • couple • us
6
Cons:

The shower curtain rod was falling down... for an out-of-season stay that was over $140 a night, what a low standard....

2026-01-19 • via Nuitee
J
JOHN • couple • us
6
A good stay.
Pros:

For an outdated building not a bad place to stay. I would stay again.

Cons:

No real complaints.

2026-01-19 • via Nuitee
H
Hernandez • family_with_children • us
10
2026-01-19 • via Nuitee
R
RaeAnn • solo_traveller • us
10
Everything was great.
Pros:

Comfortable bed, hot shower and orville redenbscher in the microwave. What more does one need?

Cons:

Better lighting in the dog area. Felt a little nervous out there in the dark.

2026-01-09 • via Nuitee
W
Wanda • family_with_children • us
10
2026-01-06 • via Nuitee
F
Felicia • extended_group • us
1
2025-12-29 • via Nuitee
A
Alexandria • solo_traveller • us
8
2025-12-28 • via Nuitee
D
Deborah • family_with_children • us
10
2025-12-26 • via Nuitee
E
Eduardo • couple • us
10
2025-12-16 • via Nuitee
A
Ariel • solo_traveller • us
10
2025-12-12 • via Nuitee
P
Pattie13 • family_with_children • us
6
Fantastic staff and comfortable room
Pros:

The rooms are really dated, need some TLC but we do love staying at Candlewood Suites. All of our stays so far, the staff were so pleasant and went over and above. I would recommend Candlewood Suites, just know that it is not pristine, but it is comfortable.

Cons:

The room we were in was on the first floor, there were people above us that sounded like they were rearranging the room, jumping and being very loud. This went on until around 12:00 midnight and started up again about 5:30 a.m. Got about 5 and 1/2 hrs of sleep. The front desk was very concerned and apologized.

2025-12-08 • via Nuitee
M
Michael • solo_traveller • us
8
2025-12-06 • via Nuitee
K
Kathryn • couple • us
10
2025-12-03 • via Nuitee
A
Alphonso • family_with_children • us
6
It was ok. But it’s taking long to receive my
Cons:

Booking.com said it had a pool but didn’t

2025-11-29 • via Nuitee
K
Kevin • couple • us
10
Pros:

Quiet and peaceful

Cons:

Everything was good

2025-11-21 • via Nuitee