Candlewood Suites Medford by IHG

Hotels
•
Candlewood Suites
8.9 (394 reviews)
3548 Heathrow Way , Medford , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Unclean rooms reported
No breakfast offered

Categories

Cleanliness
8.54
Some reviews mentioned rooms were unclean, impacting overall cleanliness perception.
Service
9.51
Many comments praised the friendly and helpful staff, enhancing service positive sentiment.
Location
9.55
Numerous reviews highlighted the hotel's convenient proximity to the airport.
Room Quality
8.5
Rooms are generally comfortable but some noted the need for improvements.
Amenities
9.03
Amenities like the shuttle service were well received, though some were dissatisfied with missing features.
Value for Money
8.99
Overall good value compared to similar hotels despite some complaints.
Food and Beverage
8.04
No breakfast offered, which detracted from the overall food experience.
Overall Experience
9.01
Overall feedback was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:56

Property Description

Conveniently located off Highway 5

Fully-Equipped Kitchens and Free Wi-Fi: Enjoy the convenience of fully-equipped kitchens in every room and stay connected with complimentary Wi-Fi.

24-Hour Business and Fitness Centers: Stay productive with our round-the-clock business center and keep up with your fitness routine at any time in our well-equipped gym.

Complimentary Transfer Service and Nearby Attractions: Take advantage of our free transfer service to and from Rogue Valley International-Medford Airport and explore nearby attractions like Cedar Links Golf Club and Rogue Community College.

Book your stay at Candlewood Suites Medford now for a comfortable and convenient experience!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 394 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.01
B
Brian • solo_traveller • us
7
Cons:

No restaurant close.

2026-01-30 • via Nuitee
I
Ian • extended_group • us
7
2026-01-29 • via Nuitee
D
David • family_with_children • us
9
Pros:

Convenient to airport

Cons:

Not

2026-01-27 • via Nuitee
A
Andrea • couple • us
10
Fantastic
Pros:

The staff was absolutely amazing!

2026-01-22 • via Nuitee
J
John • solo_traveller • us
7
2026-01-19 • via Nuitee
J
Julianna • couple • us
9
I would stay there again, and also recommend it to my friends.
Pros:

The bed was truly comfortable.

Cons:

The toilet was dripping. It did not disturb my stay, but should be repaired.

2026-01-19 • via Nuitee
J
Julie • family_with_children • us
9
Cons:

There was no breakfast offered here.

2026-01-19 • via Nuitee
C
Cheryl • couple • us
10
Staff friendly and helpful
2026-01-19 • via Nuitee
E
Esmeralda • family_with_children • us
10
2026-01-19 • via Nuitee
P
Paula • solo_traveller • us
9
Just a perfect room. Wish I could have stayed longer.
Pros:

I had to leave before breakfast was available. But the room and staff were amazing. Very helpful and courteous.

2026-01-19 • via Nuitee
B
Barbara • couple • us
9
Cons:

Funky smell in room though the room was clean.

2026-01-16 • via Nuitee
G
Glenda • couple • us
8
We would stay again.
Pros:

I liked that you made accommodations for our dog that we didn't plan on bringing.

Cons:

No hot tub or breakfast.

2026-01-15 • via Nuitee
L
Laura • family_with_children • us
10
Pros:

Close to airport, very quiet, airport shuttle

2026-01-07 • via Nuitee
E
Evonne • couple • us
9
2026-01-06 • via Nuitee
L
Laura • family_with_children • us
10
Pros:

Location to the airport, clean rooms. Great staff, airport shuttle

2026-01-05 • via Nuitee
G
Gregory • couple • us
10
I’ve been staying here for the last three years and I find the size and amenities provided plus a ve
2026-01-03 • via Nuitee
T
Tatsu • solo_traveller • jp
10
2026-01-02 • via Nuitee
C
Cindy • couple • us
9
2026-01-01 • via Nuitee
M
Monica • couple • us
10
Great surprise!
Pros:

Lisa was so friendly and welcoming. The room was bigger and more equipped than expected.

2025-12-21 • via Nuitee
W
Wendy • family_with_children • us
10
2025-12-05 • via Nuitee