Candlewood Suites Sierra Vista by IHG

Hotels
•
Candlewood Suites
8.8 (4 reviews)
1904 South Highway 92 , Sierra Vista , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Consistently clean rooms and public areas
Friendly, helpful staff frequently praised
Spacious rooms with kitchenettes and full-sized refrigerators
Comfortable beds and extra linens provided
Laundry facilities and pool area available
Quiet hotel overall
Cons:
Instances of billing issues (double charge) and reservation not honored
No complimentary on-site breakfast (sister hotel charges $5)
Pet fee charged for a service dog (dispute)
Jacuzzi reported out of service by some guests
Occasional AC that didn't cool properly
Noise from refrigerator/heating-cooling units in some rooms
Housekeeping frequency/scheduling unclear or missed
Some suites lacked expected sofa (expectation mismatch)

Categories

Cleanliness
9.5
Multiple guests repeatedly called out very clean rooms, fresh linens, and a generally clean-smelling, well-maintained property; kitchenettes and bathrooms described as clean.
Service
9.3
Many reports of friendly, helpful and courteous staff; several guests praised service and hospitality, though a few serious service/payment issues (double charge, reservation not honored, pet-fee dispute) lowered this slightly.
Location
8.9
Mentioned positively (convenient/close to home) by some guests; one guest cited proximity to sister hotel for breakfast — overall location is adequate and convenient for most stays.
Room Quality
9
Rooms frequently described as spacious with kitchenettes and comfortable beds; a few negative notes about AC performance, noisy fridge/AC and soft/hard pillows, but overall room quality was strong.
Amenities
9.4
Kitchenettes, full-sized refrigerators, laundry room and pool area were highlighted as positives; jacuzzi downtime and no complimentary on-site breakfast (sister hotel option) were occasional drawbacks.
Value for Money
7.5
Mixed value perception: many appreciated kitchens (saving on dining) and clean, comfortable rooms, but complaints about being charged twice, paid breakfast at sister hotel, and a disputed pet fee reduced perceived value.
Food and Beverage
7.5
No complimentary breakfast on-site (option to pay $5 at sister property); kitchenette allows self-catering which is a plus, but limited on-site F&B offerings led to a below-average score.
Overall Experience
9.3
Predominantly very positive experiences with guests saying they would return or recommend; several glowing accounts of excellent stays tempered by a minority of administrative/payment issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodations
Indulge in our select suites featuring a separate living room and fully equipped kitchen, perfect for extended stays. Each air-conditioned suite offers modern amenities like a flat-screen satellite TV and a spacious dining area.

Relaxation and Recreation
Unwind by our outdoor pool and hot tub or soak up the sun on the poolside terrace. Stay active at our fitness center or simply enjoy a refreshing drink from the snack bar.

Convenience and Accessibility
Stay connected with free Wi-Fi throughout the property and make use of our business center for any work needs. With the Fort Huachuca Museum nearby and Nogales International Airport just an hour away, Candlewood Suites Sierra Vista is the ideal choice for your next stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FHU

Location

Guest Reviews

8.8
Based on 4 reviews
Cleanliness: 9.5
Service: 9.3
Location: 8.9
Room Quality: 9
Amenities: 9.4
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 9.3
I
Iris • couple • us
10
Cons:

charged double on accident

2026-01-19 • via Nuitee
J
Judith • solo_traveller • us
5
Pros:

Location

Cons:

Having to purchase food, thought a suite would have a sofa but it did not

2025-10-21 • via Nuitee
T
Tina
8
Pros:

No free breakfast unless you went to the sister hotel Nextdoor and pay 5 dollars each

2025-04-29 • via Nuitee
R
Ronald • family
10
Pros:

Quiet rooms and comfortable

2025-04-28 • via Nuitee
J
J KIRK
10
Pros:

Very clean and the kitchen and full sized refrigerator was an unexpected plus. Good mattress.

2025-03-31 • via Nuitee
B
Becky • family
10
Pros:

The kitchenette was clean and had the things we needed for meals. Laundry room works well.

2025-02-07 • via Nuitee
F
Frank
10
Pros:

The staff was very friendly and helpful!!! Thank you!!!!

2025-01-30 • via Nuitee
H
Heather
10
Pros:

It’s great

2024-11-03 • via Nuitee
J
Jeff • review category business travellers • us
10
Exceptional
2024-08-26 • via Nuitee
W
William
10
10/10 LOVED
Pros:

We have stayed in a Candlewood Suites in Bluffton, SC and we loved it, and we were so happy to see that the level of service, cleanliness, and commitment to their customers was the same across multiple states, having now stayed in Arizona!

Our room was so clean and spacious! We had extra linens in room for our pull out couch, the AC worked AMAZING and kept our room cool and refreshing, and the entire hotel smelled clean and was very inviting!

The bed was soooo comfortable and the bathroom products were amazing as well (Dove products)

We will definitely be returning to this location, as well as making sure to book Candlewood Suites in our future vacations no matter what state!

We appreciate the customer service and level of hospitality so much.

2024-06-30 • via Nuitee
A
Arthur • review category business travellers • us
10
Exceptional
2024-06-11 • via Nuitee
F
Frank
10
Pros:

The rooms were spacious and had kitchens to boot.
Staff were courteous, helpful and friendly.

2023-08-24 • via Nuitee
D
David • family
10
Pros:

Room was very clean and spacious. Bed was comfortable. Staff was friendly and helpful. We will definitely stay here again

2021-11-30 • via Nuitee
V
Verified traveler
8
Pros:

Would have given a better review if...
1.) it were clear on you reservation page that housekeeping is only one a week
2.) if housekeeping had actually shown when scheduled
3.) if the jacuzzi had been operational
We do appreciate that fresh bath linens were available daily at the front desk and that basic kitchen supplies (pots, pans, dishes, utensils, etc.) were included. I would stay here again.

2019-12-28 • via Nuitee
V
Verified traveler
8
Work
Pros:

Hotel was nice, clean and comfortable. The bed was a little hard but overall stay was great.

2019-12-22 • via Nuitee
J
John
10
Everything was perfect
Pros:

Amazing staff and facilities. Will stay here again!!

2019-07-11 • via Nuitee
J
James
10
great stay in sierra vista
Pros:

nice quiet hotel great amenities and service. will be staying again

2019-07-03 • via Nuitee
V
Verified traveler • family
2
Pros:

I was not able to check into this property because they did not honor the reservation that I made through Expedia.

2019-05-08 • via Nuitee
V
Verified traveler • self
10
Pros:

Everything is as expected from Candlewood. Courteous clerk and clean rooms.

2019-03-29 • via Nuitee
V
Verified traveler • partner
8
Pros:

The property and rooms were nice. The only issue we had is that the air conditioner didn't cool like it should.

2019-03-27 • via Nuitee