Suburban Studios Waterloo

Hotels
•
Suburban
5.8 (143 reviews)
2056 LaPorte Road , Waterloo , US
+1 319-242-5246

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great, convenient location (near shops, food, water park, casino)
Helpful and friendly staff (specific praise for Jackie)
Some rooms are spacious with comfortable beds
Cons:
Poor cleanliness (dirty rooms, stained carpets, unclean showers/tubs, worn mattresses)
Lack of amenities (no pool, no coffee, no shampoo/conditioner, no breakfast)
Noise and safety concerns from other tenants (late-night disturbances, reported incidents)
Maintenance issues (broken door locks, malfunctioning AC, slow repairs) and complaints about refunds/booking handling

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, stained carpets, greasy walks, very dirty mattresses, sticky floors and unclean showers/tubs — cleanliness is well below expected.
Service
9.6
Several guests praise staff (notably Jackie) for being helpful, calm and accommodating when handling issues; a single negative front-desk interaction is outweighed by multiple positive accounts.
Location
9.5
Location repeatedly described as great and convenient (near fast food, stores, water park, casino) — a clear strong point.
Room Quality
5
Mixed comments: one guest noted comfortable bed and good room size, but others report worn mattress, sprung feeling, broken door locks and dirty appliances — overall average to below average.
Amenities
4
Multiple mentions of missing amenities: no pool at this location, no coffee, no shampoo/conditioner, no breakfast and problems with laundry/dryers — amenities are lacking.
Value for Money
4.5
Several guests felt poor value due to lack of refunds, non-working air-conditioning and overall condition of rooms; some value retained by location/convenience but overall low.
Food and Beverage
4.5
Food/beverage options criticized for lack of breakfast/coffee in multiple reviews; minimal positive mention.
Overall Experience
5.8
Aggregate impression is mixed: excellent location and many positive staff interactions offset by cleanliness, amenities and value issues, yielding a middling overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Amenities
Suburban Studios Waterloo offers a 2-star experience in the heart of Waterloo. Enjoy the convenience of a fitness centre, a 24-hour front desk, and complimentary high-speed WiFi during your stay.

Comfortable Rooms
Relax in well-appointed rooms featuring a functional desk for your work needs and a fridge for added convenience. Experience a comfortable stay with all the necessary amenities at your fingertips.

Convenient Location
Situated just 15 km from the renowned Gallagher Bluedorn Performing Arts Center and 12 km from Waterloo Regional Airport, Suburban Studios Waterloo provides easy access to key attractions and transportation hubs.

Book your stay at Suburban Studios Waterloo now for a delightful and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Location

Guest Reviews

5.8
Based on 143 reviews
Cleanliness: 3.5
Service: 9.6
Location: 9.5
Room Quality: 5
Amenities: 4
Value for Money: 4.5
Food and Beverage: 4.5
Overall Experience: 5.8
A
Annisha • couple • us
10
2026-11-05 • via Nuitee
M
Markiyonno • couple • us
1
2026-10-30 • via Nuitee
P
Paul • solo_traveller • us
8
2026-10-26 • via Nuitee
S
Stephen • solo_traveller • us
5
Should be renamed “The Last Resort, Don’t Extrnd Your Stay”
Pros:

Location was great, everything is right there next to you, fast food, department stores, water park, casino, etc.

Cons:

Facilities are run down, rooms are dirty and need deep cleaning, grease in the walks, carpet stained and nasty, mattress very dirty and the cover worn out, sink 6-8” into the old mattress and feel every spring, laundry room dryers took three cycles to dry because the vent hoses are 50’ long and coiled behind the machines, door locks and latches are busted up, construction on the road in front has people using the parking lot as a detour resulting in dangerous non resident traffic driving through like it’s a highway. Too many incidents with domestic violence, door slamming and disrespectful tenants not honoring quiet time. 3 of 13 nights sleepless due to 2 to 6 am door slamming and shouting and drug addict pacing above me.

2026-10-25 • via Nuitee
T
Tanya • solo_traveller • us
7
2026-10-24 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Room size was nice and bed was comfortable.

Cons:

NO coffee pot or coffee in rooms and NO shampoo or conditioner in rooms!

2026-10-12 • via Nuitee
I
Ishanik • couple • us
10
2026-10-10 • via Nuitee
G
Gill • couple • us
10
I’d definitely stay again.
Pros:

Convenience

Cons:

No pool

2026-08-13 • via Nuitee
C
Cordray • solo_traveller • us
1
2026-08-07 • via Nuitee
A
Albert • solo_traveller • us
10
2026-07-22 • via Nuitee
A
Amanda • solo_traveller • us
7
2026-07-19 • via Nuitee
L
LATOYA • solo_traveller • us
3
Pros:

Location

Cons:

The bath tub was unacceptable

2026-07-18 • via Nuitee
M
Mike • couple • us
10
Kudos… keep up the great work !
Pros:

Helpful staff (Jackie) very friendly and she was more than accommodating even after a few hiccups. Door malfunction, network issues resulting in computer not able to process my conf # or take payment by card the suburban studios employee stayed cool calm and collect and all the while keeping a smile on her face making light of the situation. Exhausted from long drive up from North Carolina Jackie handled me the 1st time customer of Suburban Studios like a professional. Following morning I was created by management and once again treated so plea-sent I decided to stay over for the rest of the week.

Cons:

No pool at this location as

2026-06-17 • via Nuitee
S
shawncZ5967EP • Family
2
Complete rip off and no refund
Pros:

Booked and paid for my room, air-conditioning didn't work and it was over 80 degrees, wouldn't give me another room or a refund.

2026-06-15 • via Tripadvisor
L
Lisa • solo_traveller • us
4
would not stay again
Pros:

no breakfast-not even coffee

Cons:

everything-shower was not clean

2026-06-15 • via Nuitee
L
Latesha • couple • us
7
2026-06-14 • via Nuitee
L
Latesha • couple • us
3
Staff great location great housekeeping not the best
Pros:

The staff are really nice

Cons:

Rooms wasn’t the cleanest floors sticky , stove dirty Had to re-clean

2026-06-08 • via Nuitee
G
Gardner • couple • us
1
Never had the chance to stay.
Pros:

Never got the chance to experience it. Was told that I was banned from a property I have never set foot in before

Cons:

The front desk person was unwilling to verify that my address on my license did not match that of the individual who was actually banned.

2026-05-07 • via Nuitee
E
Errol • couple • us
8
Pros:

Staff was amazing helpful

Cons:

Repairs are slow to be corrected

2026-05-06 • via Nuitee
T
Tru • family_with_children • us
1
2026-05-01 • via Nuitee