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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Designated smoking area
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Outdoor furniture
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Modern Amenities
Suburban Studios Waterloo offers a 2-star experience in the heart of Waterloo. Enjoy the convenience of a fitness centre, a 24-hour front desk, and complimentary high-speed WiFi during your stay.
Comfortable Rooms
Relax in well-appointed rooms featuring a functional desk for your work needs and a fridge for added convenience. Experience a comfortable stay with all the necessary amenities at your fingertips.
Convenient Location
Situated just 15 km from the renowned Gallagher Bluedorn Performing Arts Center and 12 km from Waterloo Regional Airport, Suburban Studios Waterloo provides easy access to key attractions and transportation hubs.
Book your stay at Suburban Studios Waterloo now for a delightful and hassle-free experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per stay when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
The bath tub was unacceptable
Helpful staff (Jackie) very friendly and she was more than accommodating even after a few hiccups. Door malfunction, network issues resulting in computer not able to process my conf # or take payment by card the suburban studios employee stayed cool calm and collect and all the while keeping a smile on her face making light of the situation. Exhausted from long drive up from North Carolina Jackie handled me the 1st time customer of Suburban Studios like a professional. Following morning I was created by management and once again treated so plea-sent I decided to stay over for the rest of the week.
No pool at this location as
Booked and paid for my room, air-conditioning didn't work and it was over 80 degrees, wouldn't give me another room or a refund.
no breakfast-not even coffee
everything-shower was not clean
The staff are really nice
Rooms wasn’t the cleanest floors sticky , stove dirty Had to re-clean
Never got the chance to experience it. Was told that I was banned from a property I have never set foot in before
The front desk person was unwilling to verify that my address on my license did not match that of the individual who was actually banned.
Staff was amazing helpful
Repairs are slow to be corrected
Owners are garbage
Price
The location was great, close to restaurants and job
The first room I was in i was eaten up with bed bugs. After the third day of waking up itching severely and seeing red bumps all over my arms I went to the front counter to tell the manager, the blonde female manager and her assistant helping her at the counter went to my room to gather my bed linens and actually saw the bed bugs on the bed sheets. At that time is when assistant actually told me that I brought the bed bugs to that room. After the manager and assistant left the room I felt more offended the more I thought about what the assistant had said to me so as I was moving my things out of that room and into another room I pulled the bed down a bit to see behind the mattress as I did I saw a build up of hair and numerous bed bugs and I took pictures with my phone. At that time I went back to the front counter to show the manager who I thought should know the condition of her rooms and to let her know how offended I was by her assistants comment she actually went off on me yelling at me at the front counter stating that she not having another conversation with me and that I could just move out. Mind you I had already paid for like 17 nights up front a she was sure to tell I wouldn't get my money back. So I walked away and went on to finish swapping rooms. After bout an hour the manager showed up at the room they had transferred me too knocked on my door to give me my remaining clothes, I took the clothes and to avoid confrontation with this lady i closed the door. At that point the manager started yelling while standing in the hall way "if you ever slam a door in my face it will be the last the you ever do"! I didn't respond. So I went on to sleep in the bed of the second room and woke up the next morning with bites all over my neck. I went to Walmart bought sheets and put on the sofa in the living area and that's where I slept the remainder of my stay.
Location
Says pet friendly, I paid 100 dollar deposit for 1 night for my black lab and paid a 25 dollar fee for a total of 245 dollars for one night n they say the deposit isn’t refundable. I stayed one night but they charge that deposit for ppl who stay a month! Rip off hard core stay somewhere else.
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