Candlewood Suites Lake Charles-Sulphur by IHG

Hotels
Candlewood Suites
8.9 (105 reviews)
320 Arena Road , Sulphur , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location

Categories

Cleanliness
9.21
The hotel was very clean.
Service
8.98
Staff was friendly and greeted us as we entered.
Location
9.22
The hotel is close to our destination.
Room Quality
8.67
Standard quality for this hotel tier.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Standard quality for this hotel tier.
Overall Experience
9.08
Overall a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:00

Property Description

Convenient Location:
Located less than a mile from West Calcasieu Arena and Jackpot Junction Casino, Candlewood Suites Lake Charles-Sulphur offers easy access to nearby attractions.

Comfortable Suites:
Each suite at our hotel features a fully equipped kitchen, perfect for longer stays. The light-colored, traditionally styled suites also include a cable TV with DVD player for your entertainment.

Amenities Galore:
Enjoy our outdoor pool, fitness room, and business center during your stay. Additionally, take advantage of the outdoor barbecue facilities and cookout gazebo for a relaxing evening.

Book your stay at Candlewood Suites Lake Charles-Sulphur today and experience comfort and convenience like never before!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 105 reviews
Cleanliness: 9.21
Service: 8.98
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.08
J
Jennifer family_with_children us
9
2026-03-22 via Nuitee
J
Jamesetta
10
Pros:

My room smelled wet, the hotel need some serious upgrades.

2025-10-07 via Nuitee
M
Mauro
10
Pros:

Excellent staff , super easy check inn

2025-10-06 via Nuitee
M
Michelle
10
Clean and comfortable
Pros:

Hotel was very clean and close to our destination. Staff was friendly and greeted us as we entered

2025-08-25 via Nuitee
H
Harris friends
10
Pros:

The staff was great. I did have some trouble getting consistent hot water, but otherwise a good experience.

2025-06-10 via Nuitee
V
Valerie
6
Pros:

Staff were pleasant and accommodating. Rooms need a thorough cleaning and extermination-bathtub has mold

2025-05-31 via Nuitee
J
john family
10
Pros:

Clean. Bathroom does need some attention and coffee maker didnt work

2025-05-26 via Nuitee
S
Shenelle
10
Pros:

Clean rooms

2025-05-21 via Nuitee
G
Griffin
8
Pros:

Room was very nice! Beds were a little softer than we like but some may like it.
I thought the dirty towels and trash bags lining the hall did not help in the cleanliness category. Other than that we enjoyed our stay.

2025-04-22 via Nuitee
T
TIFFANY family
10
Pros:

Staff was very friendly. Quiet place. Great for a quick business trip to the area. Suites are nice if you want to cook fresh eggs in the morning instead of the microwave breakfast you get at most hotels. Overall great experience for the price.

2025-03-20 via Nuitee
W
William friends
10
Pros:

Great place for the $135….great beds, clean nice rooms…water pressure in shower leaves quite a bit to be desired.

2025-03-10 via Nuitee
S
Samuel review category business travellers us
1
Don’t stay here this is a bad hotel.
Pros:

We didn’t these people steal your money

Cons:

These people are liars and thieves. The stove top was dirty the hair dryer in the bathroom had some kind of oil all over it. The showers head didn’t work and water pressure was very weak. The hot and cold water are backwards. The breaker in the kitchen area popped every time you plugged more than one appliance into it. And they charged us a 200 dollar extreme cleaning fee with no proof as of why and didn’t make us aware there was a fee. They said our puppy use the bathroom on the floor yet we have proof the whole floor was covered in puppy pads. We never signed anything stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked in. Don’t stay at this hotel. It’s nasty and the management at the hotel couldn’t care less about the guest. Also, I had to ask for our room to be cleaned even though they are supposed to light clean on day and full clean another day. You shouldn’t have to ask a hotel to clean your room since that is their job. There was also dirty dishes in the dish washer when we checked in. Picture at the bottom proves my puppy didn’t use the bathroom on the floor yet they charged us a cleaning fee.

2025-03-06 via Nuitee
M
Monica
8
Nice location
Pros:

Itvwaa perfect for whar we needed. Close enough to everything. Staff at check in and out where very nice.

2025-01-31 via Nuitee
R
Rachel family with young children us
10
Exceptional
2025-01-20 via Nuitee
D
Danielle
10
Enjoyed our stay
Pros:

Great, the bed was super comfortable and the room was very clean

2024-12-30 via Nuitee
M
Mark
10
Pros:

good hotel

2024-12-30 via Nuitee
S
Sara
8
Pros:

TV remote didn’t work. Had to take it to front desk to replace batteries.
Pillows didn’t hold form and were uncomfortable.

2024-12-30 via Nuitee
B
Brandy family with young children us
10
Exceptional
2024-12-19 via Nuitee
J
julie partner
10
Pros:

Awesome! We'll definitely stay here again.

2024-12-01 via Nuitee
T
Tim friends
10
Pros:

Enjoyed the full size fridge and kitchenette. Bed was comfortable.

2024-11-24 via Nuitee