Hotel Acadia

Hotels
Independent
7.2 (226 reviews)
43 Rue Sainte-ursule, Québec City, Quebec, G1R4E4 , Québec City , CA

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable bed
Cons:
No elevator
Small bathrooms
Parking issues

Categories

Cleanliness
7.66
Multiple reviews highlight the cleanliness of the rooms, though there are notes about the small bathrooms.
Service
8.13
Staff is frequently described as friendly and helpful, enhancing the overall service perception.
Location
8.17
The hotel is praised for its central location in Quebec City with easy access to attractions.
Room Quality
7.12
Rooms are described as clean and comfortable, but a lack of space and no elevators was noted.
Amenities
6.15
The absence of elevators and small bathrooms may be a drawback for some guests.
Value for Money
6.61
Guests generally found the experience satisfactory for the price, but parking issues were noted.
Food and Beverage
6.66
No specific feedback on food and beverage, assigning standard quality for this hotel tier.
Overall Experience
7.13
Guests appreciated the charm of the hotel and the helpful staff, leading to a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:27

Property Description

Relaxation and Convenience - Indulge in the spa tub or enjoy the terrace view. Benefit from complimentary wireless internet, concierge services, and a common area television.

Featured Amenities - Utilize the computer station, express check-in/out for efficiency. Secure self-parking onsite.

Cozy Guestrooms - Stay connected with free Wi-Fi and enjoy cable TV. Rooms equipped with coffee makers, irons, and free local call-enabled phones.

Book your escape at Hotel Acadia for a tranquil stay in Québec City's charming Old Quebec, just steps away from major attractions like Grande Allée and Château Frontenac.

Important information:

  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 226 reviews
Cleanliness: 7.66
Service: 8.13
Location: 8.17
Room Quality: 7.12
Amenities: 6.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.13
P
Pei-Yu family_with_children
8
Pros:

The staff were very friendly, and check-in was smooth. Although only three towels were provided for our family of six, the room was clean, spacious, and the beds were comfortable. The location is extremely convenient. We’d definitely stay here again.

2025-10-12 via Nuitee
L
Lisa
10
Pros:

Very walkable location and nice room. We were on the first floor right next to the stairs so there was a bit of noise with people coming in and out but it was overall good experience. There was also a smart TV with all apps which was nice when we had a rainy day break from touring around.

2025-10-11 via Nuitee
J
John partner
10
Pros:

Great modern hotel in a traditional style Quebec old town building. Very convenient location

2025-10-10 via Nuitee
C
caroline
10
Pros:

Amazing little hotel with clean and well appointed rooms. Walking distance to shopping and restaurants. Would definitely go back. Please note there is no elevator.

2025-10-09 via Nuitee
A
Alexander
10
Pros:

Great stay! Friendly staff, comfortable room, exceptional location. Would definitely stay here again. $25CAD/night parking on site.

2025-10-08 via Nuitee
B
Brian
8
Pros:

Newly renovated rooms were a delight and all the staff were friendly and very knowledgeable about Old Quebec City.

2025-10-06 via Nuitee
A
Adrienne
10
Pros:

This quaint hotel is in a perfect location for exploring. The staff is friendly and helpful and the room was beautiful!

2025-10-05 via Nuitee
C
Charles partner
8
Pros:

Functional and quiet. Good location. Lobby amenities limited. Forgot to restock coffee pods in room.

2025-10-04 via Nuitee
R
REBECCA
10
Pros:

Great walkable location to upper and lower Quebec and also nice longer walks to various neighborhoods and museums. Loved being near a large park. Staff were very helpful when there was a minor problem with the TV. Enjoyed our chats with them. Easy to park our rented car for a few days and easy to get out of Quebec from our location.

2025-10-04 via Nuitee
S
Sharon
10
Pros:

The location was great which allowed you to walk to the lovely restaurants and shops. The staff was very friendly and extremely helpful. We thoroughly enjoyed our stay.

2025-10-04 via Nuitee
P
Patrick partner
6
Pros:

It’s a lovely hotel but, no elevator, so if you’re luggage laden be advised. Rooms are very nice. Staff super helpful but, again, there was no front desk attendant after 10:45 and the room key failed to allow us and eventually two other couples to enter the hotel upon our return. There’s no emergency number and even the police or 911 nor Expedia had any advice. Fortunately and collectively we managed to wake up a fellow visitor staying the hotel to come down from their room, half asleep, to let us in. Wow, not a good look for technology or the venue. Check that your hotel has a backup plan other than street crooning and tapping stones off the room windows….otherwise, it was a great time.

2025-10-04 via Nuitee
D
Della partner
8
Pros:

First time we stayed on third floor and it was great. This time we were assigned the fifth floor which was difficult with luggage. Have been told there will be an elevator next year.

2025-10-03 via Nuitee
C
Christina
10
Great stay in old Quebec
Pros:

Perfect location to walk and explore old Quebec. Staff were friendly and helpful. In particular, Remy was exceptional with great recommendations for restaurants and activities.

2025-10-03 via Nuitee
J
Jennifer partner
8
Pros:

Room was small but clean, older and quaint hotel, no elevator. We found some good restaurants close by and could walk to park, and waterfront. It will be nice when they add some outdoor space.

2025-10-03 via Nuitee
E
Erin
10
Pros:

The Internet was perfect , the view was lovely!

2025-10-03 via Nuitee
C
Chantal partner
10
Pros:

Perfect location in upper old town - tons of restaurant options nearby! You can walk to all key sites - lower town, St-Jean street, Citadelle, Chateau Frontenac, etc. Private parking is located directly behind the hotel. We enjoyed walking around and discovering cute unexpected alleyways with cafes, boutiques, etc.

The room and hotel itself were perfect. I wanted a room that had the old world charm and this certainly delivered. It is squeaky clean and the hotel staff were very friendly and helpful. I'd hands down stay here again next time I'm in Quebec City - highly recommend!

2025-10-02 via Nuitee
B
BAI LING
8
Pros:

good

2025-10-01 via Nuitee
M
Mike family
10
Pros:

Beautiful property, very clean and comfy beds and room, wonderful reception, very very kind. Love this hotel!! Highly recommend! Beautiful area!!!

2025-10-01 via Nuitee
D
Deborah partner
10
Pros:

This is a lovely hotel, so close to restaurants, shopping, and beautiful historic buildings. The hotel is boutique, and the rooms are small but functional. I would highly recommend this hotel in old Quebec.

2025-09-29 via Nuitee
H
Herman
4
Pros:

Everything was perfect, except for the manager. There was an error in the booking and the young lady at the front desk was handling it in the most professional way. Then the manager took over and ranted angrily at me about what an inconvenience the error was causing him, and he gave no regard whatsoever about the fact that I would have no place to stay on Saturday night. He should not be in the hotel business at all.

2025-09-29 via Nuitee