Comfort Suites Plano - Dallas North

Hotels
•
Comfort Suites
7.2 (684 reviews)
2301 East President George Bush Highway , Plano , US
+1 469-429-0700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
See all facilities

Review Highlights

Pros:
Friendly/pleasant staff (several mentions)
Good breakfast
Convenient location near freeway, food and shops
Some rooms very clean, roomy and comfortable beds
Quiet for many guests
Cons:
Serious cleanliness problems for some guests (bedbugs reported)
Musty/odd/urine smells and damp odors in rooms
Stained bedding/soiled linens reported
Noise from nearby tollway for some rooms
Issues with shower water pressure/temperature, elevator and pool towels/coffee

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness issues (bedbugs found, visible stains/urine on bedding, musty/wet/damp odors and lingering smells), indicating poor consistency in housekeeping.
Service
8.5
Staff are frequently described as pleasant and helpful (mentions of polite receptionists and specific staff like 'Maya'); some guests noted staff provided fresh bedding, though responsiveness to complaints was inconsistent.
Location
8
Conveniently located near the freeway, food, gas and shops (many guests liked location), but some noise issues due to proximity to the tollway.
Room Quality
6.5
Mixed reports — some rooms described as very clean, roomy and with comfortable beds, while others reported damp smells, light leaking at doors, poor door fit and bed/linen problems.
Amenities
6.8
Breakfast is praised, but there are gaps (no towels at pool, cold coffee, elevator 'close' button not working, inconsistent hot water and weak shower pressure).
Value for Money
7.4
Several guests noted good price and convenient location; a few felt the room quality was a bit low for the price, giving a mixed-but-fair value perception.
Food and Beverage
8.5
Breakfast received repeated positive mentions ('breakfast was good'); minor negatives (cold coffee) noted but overall food/beverage is a strength.
Overall Experience
8.4
Overall mixed but leaning positive for many guests: good staff, breakfast and location lead several guests to say they'd book again, despite serious cleanliness incidents for a subset of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Accommodations

The beautifully decorated Comfort Suites Plano - Dallas North offers a central location with easy access to Frisco and Dallas' attractions. Guests can enjoy shopping at nearby malls and unwind in the large hot tub.

Delightful Amenities

Guests can start their day with a complimentary hot breakfast and stay connected with free high-speed internet. The hotel also features an indoor pool, exercise room, and a business center for convenience.

Convenient Facilities

Rooms are equipped with modern amenities like microwaves, refrigerators, and work areas. The hotel provides guest laundry facilities and valet cleaning services for added comfort during your stay.

Book your stay at Comfort Suites Plano - Dallas North for a memorable experience in the Plano/Richardson area of Texas.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

7.2
Based on 684 reviews
Cleanliness: 3.5
Service: 8.5
Location: 8
Room Quality: 6.5
Amenities: 6.8
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 8.4
S
Shanna • family_with_children • us
9
2026-10-28 • via Nuitee
P
Paul • solo_traveller • us
5
Pros:

Staff was pleasant. Breakfast was good.

Cons:

Room had an musty smell. Noisy due to the location off the tollway.

2026-10-27 • via Nuitee
D
DuBoseMonica • family_with_children • us
1
2026-10-27 • via Nuitee
R
Ronald • family_with_children • us
1
Awful smell turned and walked out
Pros:

Nothing it was the worst room I had ever been in

Cons:

I went in checked in, went to the room it smells so bad we turned and left immediately. I called comfort inns and left a Complaint with them and booking.com and have not received any answer.

2026-10-27 • via Nuitee
P
Perez • solo_traveller • us
9
2026-10-26 • via Nuitee
R
Rachel • family_with_children • us
1
IF THERE WERENT BEDBUGS IN OUR ROOMS IT WOULDVE BEEN A DECENT STAY.
Pros:

It was in a good location, there is food, gas stations and stores close to the property. The staff were nice, It was a quiet stay. Besides the BEDBUGS!!

Cons:

The place was a bit nasty. We rented two rooms and one of the rooms my mother in law stayed min and the other my family did. The one my mom in law stayed in, when she took the sheets off the bed to check for bed bugs there were bed bugs and what appeared to be blood smeared in the bed.

Now, in our room, our 1 and half year old child was laying in bed ready to go to sleep drinking his bottle we noticed something crawling beside dia head and yep u guessed it. A freaking bed bugs. We tried to get our refund to stay at a different motel and nothing. If u. Don’t care about bed bugs by all means stay in that motel but if u don’t want that crap near u, your family or it getting into your luggage and clothes. I highly recommend a different motel. Now, I do understand that this sort of thing happens any where it can happen at the most expensive motel also but when they don’t do anything about it not even offer another room. That is a problem.

2026-10-20 • via Nuitee
M
melvin • solo_traveller • us
10
I enjoyed everything my kids enjoyed it, we felt like we’re back home for a bit!
Pros:

There was plenty of park and everything look professional and clean

Cons:

No towels at the pools, no lie I loved the stay it was clean and all but I feel like that’s one of the reasons the room smell wet and damp. If everyone dried there self at the pool they wouldn’t be dripping water all the way to there rooms. Lowkey felt bad that I was doing it myself!

2026-10-20 • via Nuitee
O
olabisi • solo_traveller • us
10
Pros:

One of the best rooms I've stayed in. Very very clean and roomy bed exceptionally comfortable. When in town definitely booking here

2026-10-14 • via Nuitee
T
Tim • couple • us
9
2026-10-14 • via Nuitee
L
Laura • family_with_children • us
7
2026-10-08 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

👍

Cons:

Crowded

2026-10-08 • via Nuitee
H
hamamiyah • solo_traveller • sy
10
2026-10-08 • via Nuitee
L
Lorenzo • couple • za
8
Loved our stay and breakfast was very good
Pros:

Price and location

Cons:

Breakfast was good

2026-09-19 • via Nuitee
J
JIll Hagood • solo_traveller • us
9
Pros:

The staff were nice, the rooms were very nice and the pricing wasn't too bad.

Cons:

The water pressure in the shower isn't good and and the water was hard.

2026-09-16 • via Nuitee
M
Michael • solo_traveller • us
7
It was ok it was a bit high for the quality of the room !
Pros:

Basically clean and not outdated !

Cons:

Door to room had to be slammed to be shut!
Too much light coming in around door , I am sensitive to light when I sleep

2026-09-16 • via Nuitee
D
Delia • family_with_children • us
10
Pros:

Muy amable la recepcionista

Cons:

Cómodo y tranquilo

2026-09-14 • via Nuitee
J
Jadessa • couple • us
7
Overall it was a satisfactory stay I would book here again
Pros:

Property was clean and conveniently located

Cons:

My room did have a lingering odd odor. Also the door close button on the elevator didn’t work

2026-09-10 • via Nuitee
R
Rosa • couple • us
10
2026-09-07 • via Nuitee
D
Davida • family_with_children • us
2
Do Not Recommend
Pros:

The property was conveniently located near plenty of things and the freeway for easy travel, quiet and staff were nice.

Cons:

Our room smelt so bad.. like pee and wet dog. Then when we went to lay down one of the beds smelt so bad we stripped it down and it had a giant pee stain that had went through the bedding. The staff gave us fresh bedding but that smell was awful. If you enjoy clean and comfort.. choose somewhere else. If you’re looking for a budget and do not care.. here you go.

2026-09-06 • via Nuitee
D
Dimas • solo_traveller • ve
4
2026-09-01 • via Nuitee