Days Inn by Wyndham San Antonio at Palo Alto

Hotels
Wyndham Hotels & Resorts
6.8 (144 reviews)
9403 Poteet Jourdanton Freeway, San Antonio, Texas, 78224 , San Antonio , US

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Wheelchair accessible
ATM/banking
Television in common areas
Free breakfast
Multilingual staff
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Comfortable bed
Quiet at night
Cons:
Cleanliness issues
Stuffy environment
Insects in room

Categories

Cleanliness
5.34
Numerous stains reported, contributing to a poor perception of cleanliness.
Service
7.81
Staff described as nice and polite, though there were issues with check-in.
Location
7.35
Location may be considered acceptable but not ideal based on overall environment.
Room Quality
7.8
Room was clean and comfortable, though a bit dated.
Amenities
6.33
Breakfast described as sparse and overall amenities deemed basic.
Value for Money
6.79
Slightly higher deposits may affect perceived value.
Food and Beverage
5.84
Breakfast options limited, affecting overall satisfaction.
Overall Experience
7.11
Mixed feelings based on various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:32

Property Description

Outdoor Pool and Free Wi-Fi
Enjoy a refreshing dip in the outdoor pool or unwind by connecting to the complimentary wireless internet.

Convenient Amenities and Services
Benefit from tour assistance, barbecue grills, and a delicious daily breakfast at our hotel.

Comfortable Rooms and Proximity to Attractions
Relax in well-equipped rooms with amenities like pillowtop beds and LCD TVs. Explore nearby attractions such as the San Antonio River and the iconic Alamo.

Ready to experience a blend of comfort and convenience at Days Inn by Wyndham San Antonio at Palo Alto? Book your stay now for a memorable visit!

Important information:

  • Pool access available from 8 AM to 10 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

6.8
Based on 144 reviews
Cleanliness: 5.34
Service: 7.81
Location: 7.35
Room Quality: 7.8
Amenities: 6.33
Value for Money: 6.79
Food and Beverage: 5.84
Overall Experience: 7.11
A
Alicia
2
Pros:

Multiple stains on carpet and walls, stuffy room, window was wide open causing flying insects to enter the room, and an unsafe environment. We left and checked out 30 minutes upon arriving and checked out of our room.

2025-10-10 via Nuitee
R
Ruben partner
6
Pros:

.

2025-10-08 via Nuitee
S
Semilla
10
Pros:

The room was a bit dated, but the bed was really comfortable and the room was clean. The hotel was quiet at night and felt safe.

2025-10-07 via Nuitee
C
Carlos
2
Pros:

They are asking 100 dollar deposits cash

2025-09-17 via Nuitee
J
Jeannette
8
Pros:

Clean

2025-09-14 via Nuitee
A
Aide
4
Pros:

LLEGAMOS A CHECK IN A LAS 1am y tocamos y tocamos el tinbre y no salian, después de un tiempo sale una mujer( indu) por una ventana como molesta.
En segunda las almohadas no estan co fortables y teniaN mal olor Y el cuarto TAMBIÉN ya q llegamos y el aire estaba apagado!
SIEMPRE DEBE ESTAR PRENDIDO EL A/C POR ESTA CONDICION

2025-09-14 via Nuitee
I
Iquo
6
Pros:

The hotel is neat and quiet. It has obviously seen better days, property is old and their breakfast is rather sparse. But the staff are quite nice and polite.

2025-08-26 via Nuitee
S
Simone
2
Pros:

Ghetto

2025-07-20 via Nuitee
I
Isidro
10
Pros:

Good hotel.

2025-07-15 via Nuitee
O
Olga V family
2
Pros:

I wasn’t happy with service another guest had to open the door because the receptionist was nowhere near to open the door. We arrived around 11p.m.
The rooms smelled the bathroom curtain dirty the tub was extremely slippery like if it wasn’t clean bathroom lights wasn’t functioning

2025-07-10 via Nuitee
M
Marisol family
4
Pros:

Property area is dark not enough lighting and room not clean and not enough amenities

2025-07-09 via Nuitee
N
Nicole
4
Pros:

Staff is amazing. Room is ok,

2025-07-07 via Nuitee
R
Rhonda
2
Not worthy of being on hotels.com
Pros:

Very bare minimum Top lock on our door was broken and unusable. No breakfast was available. Coffee pot was empty in lobby and was reluctantly offered to be refilled. No a/c in hallways, very warm. Carpets worn at doorways and covered with red tape. Very sketchy unsafe neighborhood. No working lights in two of three lamps available in room. Sure better get our $50 refunded!

2025-07-05 via Nuitee
J
John family
8
Pros:

Limited lighting, no towels in the bathroom, and the tub was slippery.

2025-07-04 via Nuitee
D
David family
2
Pros:

Terrible service. We had to wait for the front desk clerk to finish smoking before we could get our receipt. The hotel smells awful, and the rooms are hot and humid.

2025-06-29 via Nuitee
J
James
2
I’d sleep under a bridge before staying here!
Pros:

Staff was not friendly nor unfriendly, cold is the best word to use. The property: needs health inspection and to be shut down. The condition left me questioning hotels.com. I’m very weary of how they are still in operation.

2025-06-25 via Nuitee
S
Sam
8
Pros:

Nice locations, nice price, room is a good size, they should do better in providing complete breakfast choices and not just bread, flakes and waffles with no eggs included.

2025-06-21 via Nuitee
H
Hans
2
Pros:

Staff was abrasive. No AC in anywhere but the rooms. Roaches around front desk and breakfast area. Pillows stained and half the size of normal (square). Breakfast was extremely lacking and only enough food for about 6 people. Mold in the bathroom. Stains everywhere.

Unable to upload pictures. I'll put them on Google maps.

2025-06-09 via Nuitee
L
Lorraine
10
Pros:

I love itvery awesome people and clean love the pool

2025-06-08 via Nuitee
J
James
2
DON'T GO HERE
Pros:

I think this may have been the worst hotel I've ever stayed at. I've stayed at this hotel twice now and both times were a nightmare.
My first stay the shower curtain rod was attached to the wall by one screw and I felt like it was going to fall at any point.

My second stay, anything that could go wrong went wrong. The door would not fully close and both locks were broken. When I alerted hotel staff, they asked me to give them my schedule for the next day so they could find time to "take a grinder to the door" and fix it. Past that, the TV was broken, the couch cushions were torn up, and the bathroom fan would make the most horrible noise and was stuck which is a major fire hazard.

I don't think I'd tell my worst enemy to stay here. The staff themselves were for the most part nice but one member of staff knocked on my door to fix the TV at 10pm when I hadn't even found that issue yet. This likely means they knowingly gave me a room with a broken TV. The next morning when I told them the rest of the issues, an older woman came up from behind me and started yelling at me and refused to let me change rooms.

Do yourself a favor and go a block down the road to the Best Western or somewhere else if you need to stay in the area.

2025-06-07 via Nuitee