Holiday Inn Express Hotel & Suites by IHG

Hotels
•
IHG
8.6 (115 reviews)
101 George Kostas Dr, Logan, West Virginia, 25601 , Logan , US
+1 304-752-6495

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Pets allowed

Facilities

Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
Smoke-free property
Free wired internet
Assistive listening devices available
Braille or raised signage
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and attentive staff
Convenient location near restaurants and shopping
Good breakfast
Fitness center available
Spacious rooms (family-friendly)
Cons:
Pool closed/unavailable (not always posted)
Uncomfortable bed reported
Shower door leaking / bathroom flooding
Mini fridge not cold on arrival
Some maintenance issues (clogged sink, shower not working)
Price perceived as high
Breakfast sometimes overcooked/repetitive
Isolated front-desk inattentive behavior

Categories

Cleanliness
9.2
Multiple reviews explicitly praise cleanliness: 'very clean hotel', 'room was so clean', 'Our room was very clean' — overall cleanliness is a strong positive.
Service
9.4
Service repeatedly described as friendly, helpful, and attentive (early check-in accommodated, staff 'goes above and beyond'). One isolated check-in staff behavior noted but overall service sentiment is very positive.
Location
9.3
Location repeatedly praised: 'great area', 'walking distance to restaurants and Walmart', 'conveniently located next to shopping and a gas station' — clear location advantage.
Room Quality
7.6
Rooms are described as clean and spacious, but several issues noted: uncomfortable bed, shower door leaking, clogged sink, and occasional maintenance problems — mixed room-quality sentiment.
Amenities
8
Amenities have positives (breakfast, fitness center, Keurig, soaps on wall) but notable negatives: pool closed (unannounced), mini-fridge not cold, shower leaks — amenities are competent but inconsistent.
Value for Money
7.4
Value concerns mentioned: 'price rather expensive', paid for pool access but pool closed, and some maintenance issues detract from perceived value.
Food and Beverage
8.8
Breakfast is frequently praised as 'amazing' and 'absolutely delicious' though a few guests reported overcooked or repetitive breakfast items over multiple days.
Overall Experience
9.1
Overall impressions are positive ('great experience', 'loved the stay', 'would highly recommend'); isolated negatives do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Relax and Stay Fit:
Indulge in the fitness center and take in the serene garden views during your stay.

Tech-Savvy and Connected:
Enjoy complimentary wired and wireless internet access throughout the hotel.

Convenient and Comfortable Rooms:
Stay in one of the 69 guestrooms with modern amenities, like flat-screen TVs and free local calls.

Experience a serene rural getaway at Holiday Inn Express Hotel & Suites, an IHG Hotel. Book now to enjoy a blend of comfort and convenience amidst the beauty of Logan.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 115 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.3
Room Quality: 7.6
Amenities: 8
Value for Money: 7.4
Food and Beverage: 8.8
Overall Experience: 9.1
J
jacqueline
6
Pros:

Covenient to my destination. Checkin- lady was not dressed appropriately for service desk. Had her face in her phone!

2025-09-17 • via Nuitee
T
Tamara • partner
10
Pros:

Loved the stay

2025-09-04 • via Nuitee
J
James
6
Pros:

Very clean hotel, service was great and breakfast was great. Bed was very uncomfortable

2025-08-31 • via Nuitee
J
Jeff
10
Pros:

Nice stay.

2025-08-13 • via Nuitee
W
Wendy • family
8
Pros:

It was a very nice experience.

2025-07-26 • via Nuitee
B
Billy • family
10
Pros:

The staff was very helpful and friendly, the rooms are very clean, and the hotel is located in a great area for convenience multiple good restaurants and places to shop all in walking distance

2025-07-20 • via Nuitee
M
Matthew
6
Great area hotel could use update for prices
Pros:

The hotel fit our needs, would have been better if the mini fridge was cold upon arrival, and the shower door didn’t leak all over the bathroom floor. I will say that the breakfast provided at the hotel was good, The price was rather expensive the the accommodations and the area!

2025-07-13 • via Nuitee
T
Tim
10
Pros:

Our room was so clean, very spacious for all of our kids, and we loved the soaps being hung on the wall for you. The breakfast was amazing, the best hotel we’ve stayed in.

2025-06-27 • via Nuitee
B
Brian
8
Pros:

Nice place. Good for a night on the road

2025-06-19 • via Nuitee
M
Maria
10
Great!
Pros:

Clean, friendly, next to big stores and restaurants.

2025-06-15 • via Nuitee
V
Veronica • partner
10
Pros:

Extremely friendly employees, I would highly recommend staying here.

2025-06-15 • via Nuitee
K
Kendra • family
10
Pros:

The staff was very attentive and the breakfast (absolutely delicious)! The coffee was a hit as well. We were in town for a funeral service and one of our rooms needed an early check in to get ready for the services. They were more than happy to accommodate our situation and everything worked out and everyone was happy. Walmart as well as a nice selection of restaurants are in walking distance literally. I walked to Walmart every morning to get my steps in. The fitness center was also a hit as we are all into healthy lifestyles. I would definitely stay here in the future when visiting WV.

2025-06-13 • via Nuitee
T
Teresa • family
10
Pros:

Our room was very clean.

2025-05-19 • via Nuitee
S
Stacy • family
10
Pros:

Excellent stay. Friendly. Clean. Comfy.

2025-05-18 • via Nuitee
N
Nancy
8
Pros:

Stop overnight on a road trip. It seemed like guests were mostly out of town construction workers, some of which liked to hang around the front entrance. I would suggest they use an outdoor area with seating.

2025-04-20 • via Nuitee
S
Shannon • partner
10
Pros:

It was a great experience

2025-02-26 • via Nuitee
M
Massimiliano
10
Pros:

Very gentle staff

2025-02-05 • via Nuitee
S
Suzzette • family
10
Pros:

The staff at this location are always so kind and professional. The hotel is kept clean, it's conveniently located next to shopping and a gas station. The staff goes above and beyond to make sure your stay is a wonderful experience.

2025-02-04 • via Nuitee
J
Jackie • family
10
Pros:

Nice location!

2024-12-07 • via Nuitee
R
Robin
10
Logan holiday inn
Pros:

Room was clean and ready for me. No frills hotel. Keurig was a nice plus.

2024-12-04 • via Nuitee