Country Inn & Suites by Radisson, Terrell

Hotels
Country Inn & Suites by Radisson Americas
7.8 (313 reviews)
300 Tanger Drive , Terrell , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good customer service
Great location
Positive overall experience
Cons:
Cleanliness issues
Pest sightings
Breakfast timing and availability

Categories

Cleanliness
7.26
Several complaints regarding old smells and pests.
Service
8.73
Customer service mentioned positively.
Location
8.77
Location described as great in multiple reviews.
Room Quality
7.22
Issues with the room quality such as balance and pests.
Amenities
7.75
Limited breakfast options and elevator concerns mentioned.
Value for Money
7.71
Concerns about pricing being too high.
Food and Beverage
6.76
Complaints about the quality and timing of breakfast.
Overall Experience
8.23
Overall mixed sentiments with some positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:01

Property Description

Luxurious Amenities
Experience a stay like no other at the Holiday Inn Express Hotel & Suites Terrell. With a 24-hour fitness center, indoor heated pool, and whirlpool, relaxation and recreation are at your fingertips.

Modern Comforts
Unwind in our modern rooms featuring flat-screen TVs, CD players, microwaves, fridges, and coffee makers. Stay connected with free Wi-Fi, and catch up on work at the desk or lounge in the armchair.

Delightful Dining
Start your day right with a delicious hot breakfast including eggs, bacon, and cinnamon rolls. For added convenience, enjoy free newspapers and utilize the business center during your stay.

Book now to indulge in these upscale amenities and explore nearby attractions effortlessly.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.8
Based on 313 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 8.23
D
Danny couple us
1
What stY
Pros:

You booked us in a motel that was under construction. We told you the property sent you an e-mail and you still couldn’t figure it out. Poor information management which cost me around over $125 and nobody and i mean no body cared to figure this out. So you should change your commercials to we’ll book you anywhere even if the place is closed for construction. You deserve an F for the way you treated me and I have been using your service for over 10 years. Shame on you. I also know this is just a try to make you look better. But you can’t . I guarantee this is as far as this opinion goes and that sucks ☠️

Cons:

Wasn’t open closed for construction

2026-05-29 via Nuitee
S
Susan couple us
1
Facility was shut down so it was a frustrating experience.
Pros:

Facility was shut down when we got there so did not get breakfast.

Cons:

Facility could have been open or someone could have communicated that it was closed!

2026-05-22 via Nuitee
J
John solo_traveller us
10
Pros:

The price was low for this caliber of hotel

Cons:

There's nothing not to like

2026-05-21 via Nuitee
T
Tiffanie couple us
9
I’d stay again.
Pros:

It’s close to the outlets and restaurants.

2026-05-21 via Nuitee
G
Graves solo_traveller us
8
2026-05-16 via Nuitee
D
David couple us
8
2026-05-08 via Nuitee
S
Sondra couple us
9
Meh.
Pros:

Location. Proximity to the mall , restaurants, shopping, our family’s home & Buc-ees!

Cons:

The pool & hot tub were drained & closed

2026-05-08 via Nuitee
L
Lisa Rhett couple us
10
2026-05-04 via Nuitee
M
Madeline solo_traveller us
7
Cons:

There was a very strong musty smell in the hotel.

2026-05-04 via Nuitee
couple us
10
2026-04-29 via Nuitee
M
Mika couple us
8
Amazing staff. Comfy beds.
Pros:

Quiet and clean

Cons:

The inside pool was closed.

2026-04-24 via Nuitee
C
Cyndi couple us
5
Cons:

Broken floor tiles in bathroom need to be fixed. I was afraid my feet were going to get pinched, and the bathroom door would get stuck on the floor tile because it had popped up

2026-04-21 via Nuitee
T
Todd couple us
8
2026-04-13 via Nuitee
H
Hunt couple us
8
2026-03-30 via Nuitee
T
Tessa extended_group us
9
2026-03-30 via Nuitee
T
terrye couple us
8
Pros:

Close the the silver saloon

Cons:

The do not have a bar area.

2026-03-25 via Nuitee
G
Gina family_with_children us
1
2026-03-02 via Nuitee
M
Mona Lisa couple us
10
2026-03-02 via Nuitee
E
Edgar couple us
10
2026-02-08 via Nuitee
B
Besherse family_with_children us
7
2026-01-25 via Nuitee