Crown Metropol Perth

Hotels
8.3 (4247 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4247 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
C
Calvey family_with_children au
10
2026-03-07 via Nuitee
A
Alfredo family_with_children au
8
2026-03-07 via Nuitee
H
Howard family_with_children au
8
2026-03-07 via Nuitee
M
Michelle couple au
10
2026-03-06 via Nuitee
V
Vineeth family_with_children au
7
2026-03-05 via Nuitee
B
Bruce family_with_children au
8
2026-03-05 via Nuitee
S
Shane couple au
7
2026-03-04 via Nuitee
B
Bubb couple au
10
2026-03-04 via Nuitee
R
Renae family_with_children au
2
2026-03-04 via Nuitee
C
christopher solo_traveller au
9
Great hotel with large rooms, great gym and pool area.
Pros:

Large rooms in what was Perth's premier hotel and entertainment precicnt.

Cons:

Nothing.

2026-03-04 via Nuitee
R
Renae family_with_children au
1
Pros:

Staff were difficult and unnecessarily rude and unhelpful

Cons:

Didn't like any of ut

2026-03-04 via Nuitee
P
Phoenix couple au
10
2026-03-04 via Nuitee
D
Deoneia solo_traveller au
7
Pros:

Obviously love the Crown Hotels especially Crown Towers and Metropol in Perth. However, for a 5 stars hotel, I expect everything to be amazing. 1) The gym needs a good upgrade as it’s very small with limited equipment. 2) Not a lot of shades for everyone. 3) Bath foams are to be provided for all rooms with bathrooms.

2026-03-04 via Nuitee
C
Catherine couple au
9
Had a great time
Pros:

Spacious, clean and great view

Cons:

More lifts in car park

2026-03-04 via Nuitee
S
Siemsen couple au
8
pleasant
Pros:

room was spacious well appointed

Cons:

The staff on main desk - very rude at check in

2026-03-04 via Nuitee
C
Cris family_with_children au
10
2026-03-04 via Nuitee
C
Croz91 family_with_children au
10
2026-03-03 via Nuitee
S
Stephen couple au
10
2026-03-03 via Nuitee
P
Peter family_with_children au
8
Overall we had a pleasant stay - thank you
Pros:

The pool area is great. Enjoyed being able to walk to Optus for a concert, good location for what we wanted.

Cons:

Very expensive over the weekend for the age of the building/facilities now.
Every time we stay we are woken through the night by people in the rooms next door which is frustrating.

2026-03-03 via Nuitee
A
Adrian couple au
10
2026-03-03 via Nuitee