Crown Metropol Perth

Hotels
8.3 (5040 reviews)
Bolton Avenue and Great Eastern Highway , Perth , AU
+61 8 9362 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Video

Guest Reviews

8.3
Based on 5040 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
N
Nigel Dunmore • extended_group • au
10
Pros:

The Room and the bed was amazing

Cons:

Tablet was not charged

2026-10-14 • via Nuitee
L
Linda • couple • au
8
2026-10-13 • via Nuitee
E
Emma • family_with_children • au
7
Pros:

Outdoor pool area

Cons:

The food is very below average with high weekend surcharges. Only a couple of places to eat at with children

2026-10-13 • via Nuitee
M
Michelle • solo_traveller • au
10
2026-10-13 • via Nuitee
S
Scott • couple • au
8
2026-10-12 • via Nuitee
M
Michael • couple • au
10
2026-10-12 • via Nuitee
D
Darren • couple • au
8
2026-10-12 • via Nuitee
K
Kerr • solo_traveller • au
10
Cons:

Reco

2026-10-12 • via Nuitee
J
Jasmine • couple • au
4
2026-10-11 • via Nuitee
L
Leah • solo_traveller • au
10
Fab
Pros:

The room with the hot tub was gorgeous

Cons:

Drink selection at the pool could be better

2026-10-11 • via Nuitee
D
David • family_with_children • au
8
Very happy that's short
Pros:

Great food. Everything yummy. Great selection.

Cons:

Alcohol prices and beeping from the workers in the morning.

2026-10-11 • via Nuitee
L
Luke • solo_traveller • au
10
2026-10-11 • via Nuitee
D
David K • family_with_children • au
9
I didn’t enjoy stay due to the extra cost.
Pros:

My name was only book for one room and 4 people. When we finally found the second room, it was on another floor. Crown then made me pay $1500 for a suitable room. I was forced to accept because of my kids. It put me on financial stress.

Cons:

Communication

2026-10-10 • via Nuitee
M
Maria • solo_traveller • nz
9
End of school hols staycation
Pros:

The location. The beds. The view.

Cons:

The noise, though it couldn't be helped.
And we had party goers next door that I had to tell to be quiet at 2am.

2026-10-10 • via Nuitee
N
Nadezda • family_with_children • au
10
2026-10-09 • via Nuitee
D
David • couple • au
6
Pros:

Location

Cons:

Overpriced with no breakfast included

2026-10-09 • via Nuitee
A
Andrea • family_with_children • au
9
2026-10-09 • via Nuitee
J
Joseph • couple • au
10
Pros:

Location

2026-10-09 • via Nuitee
K
Katelyn • family_with_children • au
7
Cons:

Noise from the greatest showman tent next door
Traveling with a toddler was hard to get him to settle

2026-10-09 • via Nuitee
K
Kay • couple • au
8
2026-10-08 • via Nuitee