Crown Metropol Perth

Hotels
8.3 (4835 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4835 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
A
Anita family_with_children au
5
2026-07-18 via Nuitee
M
Michael couple au
6
2026-07-18 via Nuitee
D
Debra couple au
10
2026-07-17 via Nuitee
C
Clackett family_with_children au
8
2026-07-17 via Nuitee
J
Jenly couple au
10
Best experience
Pros:

Tidy

Cons:

Clean

2026-07-17 via Nuitee
K
Kelly solo_traveller au
10
2026-07-17 via Nuitee
M
Matthew solo_traveller au
8
Pros:

Room with the spa

Cons:

All was fantastic

2026-07-17 via Nuitee
T
Tiffany family_with_children au
9
Beautiful stay in Perth
Pros:

Excellent location for all events we wanted to visit. Easy access to trains and good parking.

2026-07-16 via Nuitee
B
Ben couple au
9
2026-07-16 via Nuitee
S
Shelley-Marie family_with_children au
10
Pros:

Beautiful views

Cons:

It’s perfect

2026-07-16 via Nuitee
C
Corey couple au
8
Easy check in, great staff.
Pros:

Great location and friendly staff.

Cons:

Rooms are starting to get dated

2026-07-16 via Nuitee
H
Heidi family_with_children au
10
It was a fabulous luxurious break. One night felt like a few days away.
Pros:

Staff were amazing, everything was clean and comfortable.

Cons:

The croissants at the lobby bar weren't the best and the coffee was below average. Need better quality coffee beans and barista training for the staff. These were the only negative things about our whole experience.

2026-07-16 via Nuitee
R
Rebecca couple au
10
Exceptional value and great hospitality 😊
Pros:

The staff were friendly and professional.

Cons:

Everything was great.

2026-07-16 via Nuitee
N
Nerissa family_with_children au
8
Amazing Staycation
Pros:

We loved our stay. The staff were so incredibly welcoming, friendly and helpful. Valet parking attendants were top notch

Cons:

Felt a bit unsafe taking the kids to McDonald’s and Subway after dark due to the number of drunk people though. Need to ramp up security there for hotel guests

2026-07-16 via Nuitee
L
Lee solo_traveller au
9
2026-07-16 via Nuitee
K
Kev couple au
9
Loved the quietness of the room in the hustle and bustle of the casino precinct
Pros:

The bespoke surroundings of the room.

Cons:

Would have liked to be able to see the Domain Stadium through a clean window

2026-07-15 via Nuitee
V
Vlatko family_with_children au
9
Nice accommodation god facilities but food prices to high
Pros:

Was good

Cons:

Food pricing was to high

2026-07-15 via Nuitee
K
KAREN couple au
7
2026-07-14 via Nuitee
V
Vidosava family_with_children au
10
2026-07-14 via Nuitee
G
Gina solo_traveller au
10
2026-07-14 via Nuitee