Crown Metropol Perth

Hotels
8.3 (5040 reviews)
Bolton Avenue and Great Eastern Highway , Perth , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Video

Guest Reviews

8.3
Based on 5040 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
C
Colleen Dack • couple • au
9
Excellent we will be back
Pros:

No breakfast

Cons:

All good no complaints

2026-09-19 • via Nuitee
G
Gaylene • family_with_children • nz
10
2026-09-19 • via Nuitee
D
Daniel • solo_traveller • au
5
Pros:

The location is perfect

Cons:

Cleanliness wasn't the best, and quite a few things wrong with room and fixtures

2026-09-18 • via Nuitee
T
Tamarra • couple • au
9
2026-09-18 • via Nuitee
D
DivaRose • solo_traveller • au
8
Cons:

The coffee tea bag, the noise in the lobby during night time, and the small elevator from 4th floor going to the pool side. Minimal dislikes.

2026-09-18 • via Nuitee
A
Ash • solo_traveller • au
1
Pros:

Close to casino

2026-09-17 • via Nuitee
N
Ngawaka • couple • au
10
2026-09-17 • via Nuitee
A
Ash • solo_traveller • au
2
This is not a five star hotel
Pros:

The location

Cons:

First of all, they put us in the wrong room and the AC wasn’t working so it was very warm inside waiting for 45 minutes to get our room we booked
Then the next day of white powder substance came into the room and I was disgusted in their response. I ended up packing up all my stuff and going down to reception and going home. I asked him for a full refund for that night but they declined.
Not 5 star hotel…. Maybe 4 !!!

2026-09-17 • via Nuitee
E
Emma • couple • au
10
2026-09-16 • via Nuitee
R
Ryan • solo_traveller • au
10
2026-09-16 • via Nuitee
J
Jamie • couple • au
8
Fit for purpose. Enjoyed the experience although short.
Pros:

Ease of check in and check out.
Have always liked the room layout

Cons:

Nothing to do with Hotel but noisy next door neighbours drive me nuts when trying to get an early night for early morning airport departure,

2026-09-16 • via Nuitee
C
Campbell • solo_traveller • au
9
enjoyable
Cons:

room was very cold - air con far too high

2026-09-15 • via Nuitee
R
Rini • couple • au
8
Was good.
Pros:

It was clean and check in was easy .
The swimming pool and spa was excellent

Cons:

There was not even drinking water as complimentary . Basic things like milk and water were highly priced at the room mini bar. Upon requesting they have us two bottles of water but had to pay.

2026-09-15 • via Nuitee
E
Emile • couple • nz
7
2026-09-14 • via Nuitee
S
Sabs • couple • au
7
It was a nice getaway for our wedding anniversary and we found quite a bit of things to do locally
Pros:

We liked the location of this room and the basic room layout

Cons:

The loud noise of the circus that was below us in the carpark, the loud people running up and down the halls, the bathroom seems like it's got quite a bit of wear and tear from frequent guests; however this area may need to have a revamp

2026-09-14 • via Nuitee
B
Bonollo • solo_traveller • au
9
Pros:

Can't complain

Cons:

Nothing

2026-09-14 • via Nuitee
R
Rebecca • family_with_children • au
5
Good location,free parking as I was a card member,
Pros:

The view ,inside pool

Cons:

Unclean , food wasent worth the money,got my breakfast order wrong

2026-09-14 • via Nuitee
C
Christopher • family_with_children • au
10
Family wedding function
Pros:

Bit pricey but good
Wedding function

Cons:

All seamed to be okay

2026-09-14 • via Nuitee
B
Ben • couple • au
6
Party hotel, noisy, old and quite rundown. If you like the 80's, then this one's for you!
Pros:

Lots of facilities.

Cons:

Extremely noisy from an onsite concert and construction works. No prior notification and room directly above the concert. Wine, ear plugs and a $25 voucher left in room for when we checked in but we would have preferred to be notified prior and then decided if we were still happy to stay.

2026-09-14 • via Nuitee
C
Cameron • family_with_children • au
10
2026-09-14 • via Nuitee