Crown Metropol Perth

Hotels
8.3 (4218 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4218 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
C
Callum • couple • au
10
Amazing
Pros:

Service was amazing and easy to deal an lovely room

2026-02-14 • via Nuitee
C
Condren • family_with_children • au
8
Pros:

Loved the bath tub

2026-02-14 • via Nuitee
C
carol • family_with_children • au
2
2026-02-14 • via Nuitee
D
Deborah • solo_traveller • au
5
Not exactly value for money.
Pros:

Great pool area, lots of choice for restaurants.

Cons:

Old and dated rooms where they don’t clean your room everyday & you have to ask for toilet paper for example.

2026-02-14 • via Nuitee
E
Emma • family_with_children • au
8
2026-02-13 • via Nuitee
K
Kylie • couple • au
9
2026-02-13 • via Nuitee
G
Guilherme • couple • au
9
Amazing
Pros:

Room and the hotel atmosphere.

Cons:

Nothing. But I think the room should have some amenities for the bathtub e.g. bath salts, soaks, etc.

2026-02-13 • via Nuitee
D
Deborah • couple • gb
10
Great stay with lots of memories to take home.
Pros:

Lovely comfortable room and fantastic spacious bathroom. I loved the glass lifts between floors and the sunsails above the large bar and lobby area. There were lots of choices for eating out, which were a bit pricey but the food was always very good. Reception staff were very helpful and the pool area was great for relaxing in.

Cons:

The air conditioning in the room was turned on a bit too high for me so the room was very cool, and it was difficult and impossible at times to turn it off.

2026-02-13 • via Nuitee
I
Ian • couple • au
9
Great stay, friendly staff great views.
Pros:

The room was spacious, clean and the bed was very comfortable.

2026-02-13 • via Nuitee
J
Josh • couple • au
10
Special
Pros:

The upgrade to the loft was an amazing touch on our holiday! Thankyou!

Cons:

That we couldn’t have stayed longer

2026-02-13 • via Nuitee
K
Katy • couple • gb
9
2026-02-13 • via Nuitee
R
Rafael • family_with_children • au
9
2026-02-12 • via Nuitee
J
Jennifer • solo_traveller • au
10
Had a great time
Pros:

Everything

Cons:

Indoor pool is very tired

2026-02-12 • via Nuitee
D
Donna • couple • au
10
2026-02-12 • via Nuitee
S
Simo • family_with_children • au
1
Poor
Pros:

Nothing didn't stay end up booking accommodation else where. Walked into to the room and walked out.
Not worth rating.

Cons:

Rooms, carpet, bedside table dirty. Bed base covers had semen stains on them. Bathroom shower had mold

2026-02-12 • via Nuitee
D
Dean • family_with_children • au
7
2026-02-12 • via Nuitee
S
Shaun • family_with_children • au
10
Excellent stay. Room was tidy, clean and staff were amazing.
Pros:

Staff at check in were amazing. We were early and expecting to be placing the bags in the luggage store. Surprised to learn the check in clerk found us a room to check in to early.

Cons:

Pool prices for food are exorbitant… $36 for a club sandwich is up there…

2026-02-12 • via Nuitee
S
steve • family_with_children • au
9
Awesome stay wish it was longer
2026-02-11 • via Nuitee
K
Katarzyna • family_with_children • au
10
Wspaniały wypad z dzieckiem na pare dni
Pros:

Wszystko perfect

Cons:

Wszystko mi się podobało

2026-02-11 • via Nuitee
C
Christy • couple • au
8
A great location with plenty to do, with the casino and pools, lots of restaurants, it’s a nice weekend away for couples
Pros:

Great location with a good choice of restaurants and fantastic pools

Cons:

The lift

2026-02-10 • via Nuitee