Crown Metropol Perth

Hotels
8.3 (4247 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4247 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
K
Kerry • couple • au
7
Lovely relaxing
Pros:

Room size and view
Swimming pool area

Cons:

No complimentary bottled water , lighting in bathroom far to dark around mirror , hard to apply makeup etc

2026-03-21 • via Nuitee
S
Stevens • family_with_children • au
10
Pros:

Pool area

Cons:

Food prices

2026-03-21 • via Nuitee
A
Adriana • couple • au
8
2026-03-20 • via Nuitee
E
Ellen • couple • au
10
2026-03-20 • via Nuitee
K
Katie • family_with_children • au
10
2026-03-19 • via Nuitee
A
Acushla • couple • au
8
Would not have stayed if not for vouchers received. Very expensive and rooms are really basic.
Pros:

For the price a light breakfast could be included. There were no snacks in the room also.

Cons:

Very expensive for what we had.

2026-03-19 • via Nuitee
J
Jillian • family_with_children • au
8
Cons:

Kids club room needs some love and attention

2026-03-19 • via Nuitee
L
Laura • family_with_children • au
9
2026-03-18 • via Nuitee
G
gaynor • couple • au
5
2026-03-17 • via Nuitee
S
Steven • extended_group • au
8
2026-03-16 • via Nuitee
J
Jeremy • family_with_children • au
10
Pros:

Location

Cons:

Noisy

2026-03-16 • via Nuitee
T
Tracey • couple • au
10
2026-03-16 • via Nuitee
N
Norman • solo_traveller • au
8
2026-03-16 • via Nuitee
S
Stacey • family_with_children • au
10
2026-03-16 • via Nuitee
J
Jenny • solo_traveller • au
9
2026-03-16 • via Nuitee
J
jessica • solo_traveller • au
7
Pros:

Nice hotel

Cons:

TVs are so dated

2026-03-16 • via Nuitee
N
Norman • couple • au
8
2026-03-16 • via Nuitee
R
Ronnie • couple • au
10
2026-03-16 • via Nuitee
M
Melissa • family_with_children • au
10
Pros:

Staff looked after us very well. Very helpful

Cons:

Cards for rooms/lift reset & didn't work a couple of times within our stay

2026-03-15 • via Nuitee
T
Tanya n Thomas • couple • au
9
2026-03-15 • via Nuitee