Candlewood Suites Clarksville by IHG

Everything was alright. The first few days we had a few issues that were addressed when it occurred.

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Room was equipped with amenities

The front desk gal Robin, went way out of her way to find me the best room!!!

The service was awesome! We had a quiet and comfortable stay.

Decent room. Rough around the edges but was okay for the night.

I selected this hotel because I am a loyal IHG member and owner. I wanted to use my points for a deep discounted 10 day visit with my son and his family over the Thanksgiving holidays. I also wanted the mini kitchen in each of the rooms for convenience. The staff are super helpful and deserve all the credit for the hard work they do. However, the place needs some serious attention. In the first room, the heat didn’t work. I was moved to another room which was good except the coffee pot didn’t work. Then we had to move again because they are installing carpet. That next room was filled with bugs. After they got the bugs out, the room was pretty okay. Heat doesn’t really work but I decided not to mention it even though it is in the 40’s and 50’s outside. The fridge makes a lot of noise. Otherwise, the room is okay. The carpet is new so hurrah! But, I think they could do a lot other more important upgrades besides the carpet, like some serious heat options. I don’t recommend this hotel. I doubt I will select this IHG brand again.

Would stay again

My husband and I enjoyed our stay here. The staff is AWESOME and responsive to all of our needs. Our room was comfortable and served all of our needs. This hotel is conveniently located with lots of places to shop and eat close by. We were treated with an abundance of professional kindness.

Great

It was quite

Staff was very friendly

It is an old hotel that is undergoing a facelift. There is a fresh coat of paint on most walls and the carpet has been replaced in most areas. There is a dingy odor throughout. And there is a worn-out feeling to the building. My main complaint is about the price. I paid almost $170 for the room. That is clearly not a good deal for the area. I’ll find another hotel on my next visit to the area.

Excellent stay no issues inviting staff clean rooms

This property is under renovation so beware everything is NOT complete. We stayed in a Studio. The first unit we were given was not up to standards. However, the front desk attendant Tracy was VERY accommodating. She explained the situation and apologized. She did find us a better room(although it wasn’t completely finished with renovations either) I did get to see a 1 bedroom unit that my girlfriend was staying in and it was very nice. I believe within the next 6 months this property will be very nice. I could see there are efforts being made and again Tracy was very helpful!

This is a property in need of total updating, it is worn. Signs indicate renovations are in process but were not visible at this time. There were issues with bugs as well.
Staff were great and were most helpful.

It was a nice quiet stay. Comfortable

Clean rooms n staff was helpful, providing whatever i needed

The room was a good size. Room has a stove, dishwasher, utensils, over the range microwave and full size refrigerator.

The shower leaked. The room was large and the kitchen had everything we needed.