Candlewood Suites Kansas City by IHG

Hotels
•
Candlewood Suites
8.2 (258 reviews)
10920 Parallel Parkway , Kansas City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Decent value for money
Cons:
Dirty linens
Unfriendly service
Limited amenities

Categories

Cleanliness
6.8
There were complaints about dirty towels, sheets, and walls.
Service
9.3
Some reviews indicated the front desk staff was not friendly, but overall service was adequate.
Location
9.8
Great location near shopping and dining options.
Room Quality
8.3
Rooms were reported to be comfortable, but some lack amenities.
Amenities
7.8
Basic amenities offered; no extras provided.
Value for Money
8.8
A good experience for the price, offering adequate value.
Food and Beverage
5.8
No food services like breakfast were mentioned.
Overall Experience
9
The stay was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:24

Property Description

Spacious Suites with Full Kitchens
Experience the comfort of a home away from home at Candlewood Suites Kansas City. Our all-suite hotel offers in-room full kitchens, perfect for short visits or extended stays.

Convenient Amenities for a Relaxing Stay
Enjoy complimentary Wi-Fi, laundry facilities, and a free lending library during your stay. Take advantage of outdoor barbecue facilities and our 24-hour fitness center to make the most of your visit.

Nearby Attractions for Endless Entertainment
Explore top attractions like the Verizon Wireless Amphitheater and the National Agriculture Center Hall of Fame just minutes away. With the Kansas City Zoo and the University of Kansas nearby, there's always something to see and do.

Book your stay at Candlewood Suites Kansas City now for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 258 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 5.8
Overall Experience: 9
J
Jaivon • solo_traveller • us
10
Very relaxing and calm
Pros:

I loved how quiet it was

Cons:

Nothing

2026-02-10 • via Nuitee
A
Arantes • couple • br
10
Excelente
Pros:

Silencioso e limpo

Cons:

Na

2026-01-31 • via Nuitee
K
Keith • couple • us
10
2026-01-19 • via Nuitee
K
Kemery • couple • us
9
2026-01-19 • via Nuitee
T
Teeter • family_with_children • us
9
Pros:

Nice spacious clean room. 2 TV's. Kitchenette was nice. Full size fridge.

Cons:

Air circulation fan was noisy. PTAC was hard to regular temperature in room. Tub looked dirty.

2026-01-18 • via Nuitee
M
Michele • family_with_children • us
10
Great time
Pros:

Was a very exceptional stay. We had a great time at the Jazz fest.

2025-12-25 • via Nuitee
L
Lonia • couple • us
7
Pros:

Location

Cons:

Bathroom sink leaking

2025-12-23 • via Nuitee
E
Edward • couple • gb
8
2025-11-18 • via Nuitee
R
Rodney • extended_group • us
10
2025-10-16 • via Nuitee
R
Rogers • couple • us
10
Pros:

Location good

Cons:

No breakfast you can serve cereal milk bagels fruit apples bananas oranges

2025-10-14 • via Nuitee
K
Katarina
4
Pros:

Room wasn’t clean. Wanted to charge me more money at check in. Wanted to argue.

2025-10-12 • via Nuitee
D
Donald
8
Pros:

Close to race track lots of shopping near by

2025-10-01 • via Nuitee
D
Denise • partner
6
Pros:

Convenient to the nascar race track

2025-09-30 • via Nuitee
M
Magan • couple • us
1
Will never stay there!
Cons:

Towels were dirty, sheets were dirty, walls were dirty. I asked for a refund which they did give me but it’s taking up to 10 days to get my money back. I had to call the office multiple of times to ask them when would I expect a refund and I got the run around until a lady finally helped me.

2025-09-28 • via Nuitee
R
Rachel
6
Pros:

The front office staff was not friendly. Stayed two night and was give two towels. When asked for one additional one, I wasn’t able to obtain. Front office indicated they were being washed asked housekeeping. Housekeeping directed me back to front office. If you’re looking for quick stay with no expectation, this is fine. Central location to Legends mall and restaurants in walking distance.
Bed was super comfortable.
Water pressure was excellent.

2025-09-26 • via Nuitee
L
Lyndsey
4
Pros:

Dirty

2025-09-21 • via Nuitee
A
Anaya • couple • us
10
2025-09-03 • via Nuitee
M
Melissa • couple • us
8
2025-08-26 • via Nuitee
S
Steven
8
Not horrible
Pros:

The elevator was out of service. I must’ve walked up and down the stairs to the 3rd floor (where my room was) at LEAST 40 times up and 40 times down. Other than that, no issues.

2025-08-25 • via Nuitee
C
Carol • partner
8
Pros:

This is a good place to stay if you need a basic place to stay. No extras like hair dryer or lotion. The front desk was very helpful. It was adequate for what we needed.

2025-08-23 • via Nuitee