Candlewood Suites Destin-Sandestin Area by IHG

Hotels
Candlewood Suites
8.4 (618 reviews)
11396 US 98 West , Destin , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Free coffee
Well-stocked kitchenette
Cons:
Dirty rooms
Unfriendly staff
Old furniture

Categories

Cleanliness
5.98
Multiple reviews mention severe cleanliness issues, including dirty rooms and unpleasant odors.
Service
8.45
Mixed sentiment; while some staff were accommodating, overall service was described as unmotivated and lacking.
Location
9.99
Many reviews praised the location as being ideal for travel.
Room Quality
7.44
Rooms reported as old, dated, and in need of maintenance with mentions of bugs and unappealing odors.
Amenities
8.47
Good amenities like laundry facilities mentioned, but some essential amenities were lacking.
Value for Money
8.93
Value perceived as good but compromised by cleanliness and room quality issues.
Food and Beverage
9.48
Positive mention of good coffee and kitchenette facilities.
Overall Experience
8.45
Overall enjoyment was affected by cleanliness and poor service, despite location and some perks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:50

Property Description

Modern Amenities and Comfort
The pet-friendly Destin, FL, hotel boasts suites with full kitchens and 32-inch flat-screen TVs, ensuring a comfortable stay for all guests. Free Wi-Fi, work desks, DVD players, and free local calls are included in each suite, providing modern amenities for both leisure and business travelers.

Leisure and Relaxation
Candlewood Suites Destin-Sandestin Area offers an outdoor pool, fitness center, and a free movie/CD library, perfect for unwinding after a long day of exploring Miramar Beach or nearby attractions like Big Kahuna's Water Park and Topsail Hill Preserve State Park. Guests can also take advantage of the free laundry facilities and convenience store for added convenience during their stay.

Convenience and Connectivity
With a business center on-site, guests at Candlewood Suites Destin-Sandestin Area can stay connected and productive throughout their visit. Whether it's catching up on work or staying in touch with loved ones, the hotel ensures a seamless experience for all. Book now for a memorable stay in Destin!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 618 reviews
Cleanliness: 5.98
Service: 8.45
Location: 9.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 8.45
J
Jay solo_traveller us
10
Great vacation
Pros:

All the front desk people were great but Summer really stood out. She goes above and beyond.

Cons:

Nothing

2026-01-29 via Nuitee
J
Jay couple us
10
Wonderful staff and great location
Pros:

Location was great and I loved being able to travel comfortably with my pet

Cons:

Everything was amazing

2026-01-29 via Nuitee
I
Iranisha couple us
7
Great
Pros:

Everything

Cons:

The sink had stopped up

2026-01-27 via Nuitee
M
Melanie extended_group us
1
Checked out after 30 mins of being there due to uncleanliness. Would like a refund
Pros:

Location to conference

Cons:

Roaches, dirty and cigarette smell throughout rooms and hallways. Lack of care in hotel staff

2026-01-20 via Nuitee
C
Chris family_with_children us
9
2026-01-19 via Nuitee
D
Dana solo_traveller us
1
Not want to stay again at that type hotel
Pros:

Location

Cons:

Pool access, amenities few, no towels in room , tv,

2026-01-19 via Nuitee
C
Carolyn solo_traveller us
7
2026-01-19 via Nuitee
P
Pam family_with_children us
8
After the dampness issue was resolved, our room was comfortable…good stay.
Pros:

It was in a good location.

Cons:

When we arrived, there must have been a leak/spill/something because there was a high powered blower in our assigned room and an air purifier. We had arrived late and were tired, so we unplugged the blower and laid down. It felt “damp” in there. The next morning, it felt really damp in the room, so I went down to speak to the front desk clerk. She said they couldn’t provide us with a different room because the hotel was “full”, but said to let us know when we left for the day, and she would have someone “on it” and get it taken care of. It was better when we came back to the room later that day.

2026-01-19 via Nuitee
B
Brian couple us
10
2026-01-19 via Nuitee
M
Mizgin family_with_children us
10
Like the place and location will be doing business with them again
Pros:

Good place for the family location was good close to the beaches nice workers front desk was always a help

Cons:

The only thing that was wrong every other day I had to get my key fixed

2026-01-19 via Nuitee
K
Kimberly couple us
10
2026-01-19 via Nuitee
L
Latamra couple us
1
This hotel was very nasty, not clean, had insects crawling in the bed that i have pictures off.
Pros:

I liked when it was time to check out.

Cons:

Everything

2026-01-19 via Nuitee
C
Charul family_with_children us
7
2026-01-05 via Nuitee
R
ROSALINDA couple us
10
2026-01-02 via Nuitee
K
Kathleen family_with_children us
5
Pros:

Coffee was good & free use of laundry. Also, kitchenette was well stocked with dishes

Cons:

Sofa & sofa sleeper was old & in very bad shape. People upstairs could be heard running around all night. Carpets very dirty & left our socks dirty. Staff very unmotivated to do more than they had to & not very friendly

2025-12-30 via Nuitee
J
Jeanne couple us
10
2025-12-19 via Nuitee
M
Malone family_with_children us
9
Pros:

Peace

2025-12-08 via Nuitee
E
ENRIQUE family_with_children us
1
Pros:

I was charged $25.00 Oct 9 25
Today Nov 5 25 I was not able to get my refund they said this is security deposit will be back in my credit card in 3 to 7 days. ?????????? What happen if don't know if called the manager and he said he will return this I'll never go back to this hotel.

2025-12-02 via Nuitee
D
Deepak family_with_children us
1
Unsuitable for Human Health and Hygiene
Pros:

Nothing really...

Cons:

Room was dirty and had a high degree of stench everywhere- in the hallway and more in the room. It appeared that the room and floor carpet had not been cleaned. We checked two other rooms in different floors- they all had had more or less the same stench and were unclean. One of the rooms had crawling bugs on the stove top. Could not breathe the indoor air and had to run outside the building. Concerning air-quality to host humans..

2025-11-28 via Nuitee
M
Milton couple us
7
2025-11-23 via Nuitee