Staybridge Suites Jackson by IHG

Hotels
•
Staybridge Suites
8.1 (423 reviews)
801 Ridgewood Road , Ridgeland , US
+1 601-206-9190

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Very good breakfast (many mentions)
Spacious and comfortable rooms / suite upgrades
Good location / area
Good value for some guests
Cons:
Cleanliness issues (dirty floors, bathtub residue)
Breakfast area not always clean or replenished
No ice available / amenity lapses
Missing bedding on check-in in at least one case
Perceived poor upkeep for the nightly rate

Categories

Cleanliness
7
Mixed reports: several guests praised clean rooms but multiple complaints about dirty floors, unclean bathrooms, old soap in tub and empty toiletries.
Service
9.2
Generally positive: staff described as friendly, accommodating and helpful (moved guests when there was an issue); several mentions of nice staff.
Location
9
Consistently positive: guests noted the area/location was great and convenient.
Room Quality
7.2
Mixed: some rooms described as very clean, comfortable and spacious (two-bedroom suites), while others had issues (no bedding on a bed, dirty floors, bathtub residue).
Amenities
7
Mixed to below-par in places: breakfast offerings praised, but operational issues reported (no ice available, breakfast not replenished, some facilities poorly kept).
Value for Money
8.4
Mixed perceptions: some guests reported a good surprise on price/low cost, while one guest felt the facility was poorly kept for the $150 nightly rate.
Food and Beverage
8.8
Generally positive: several guests praised the breakfast as very nice/fantastic, though others noted the breakfast area was not always clean or well-stocked.
Overall Experience
8.2
Overall mixed-positive: multiple guests loved the property and would recommend it, balanced by notable cleanliness and upkeep complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Suites with Kitchenettes
Indulge in the convenience of fully equipped kitchenettes in every suite at Staybridge Suites Jackson. Enjoy a comfortable stay with free Wi-Fi, flat-screen TV, and entertainment options like HBO in-room movies.

On-Site Amenities for Your Comfort
Relax and unwind by the outdoor pool, take care of laundry with the guest launderette, or catch up on work at the business center - all conveniently located at our hotel.

Convenient Location for Exploring
With North Park Mall, Jackson State University, and Trustmark Park just minutes away, Staybridge Suites Jackson is the perfect base for exploring Ridgeland. Don't miss out on nearby attractions like the Jackson Zoological Park and Natchez Trace Parkway.

Book your stay at Staybridge Suites Jackson now for a perfect blend of comfort, convenience, and exploration!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Guest Reviews

8.1
Based on 423 reviews
Cleanliness: 7
Service: 9.2
Location: 9
Room Quality: 7.2
Amenities: 7
Value for Money: 8.4
Food and Beverage: 8.8
Overall Experience: 8.2
A
Ann • family_with_children • us
10
Wedding
Pros:

I was a good surprise. Price was low. Had extra people added to trip upgraded to two bedroom suite small up charge

Cons:

Need larger trash can in 2 bed room

2026-10-26 • via Nuitee
P
Philip Henry • solo_traveller • us
10
Pros:

Room was very clean and comfortable, very nice breakfast, friendly staff

2026-10-14 • via Nuitee
K
Kenny • solo_traveller • us
10
Pros:

Love the stay the area was great fantastic breakfast and nice people. I will recommend this anytime

2026-09-14 • via Nuitee
R
Raquel • couple • us
10
2026-09-08 • via Nuitee
M
Monta • couple • us
10
Amazing
Pros:

I loved everything about the property

Cons:

I had no complaints

2026-08-11 • via Nuitee
J
Justin • solo_traveller • us
10
2026-08-06 • via Nuitee
C
Carrie • family_with_children • us
1
2026-08-02 • via Nuitee
T
Terry • couple • us
8
2026-07-22 • via Nuitee
L
Lorenzo • family_with_children • us
10
2026-07-07 • via Nuitee
D
Dorothea • couple • us
1
2026-06-27 • via Nuitee
R
ray • solo_traveller • us
2
Pros:

The location was nice

Cons:

The room was dirty the floor had spots in it it looked like it hadn't been vacuumed in a week the bathroom was dirty the bathtub had old soap bars on there that nobody took out and the body wash was completely empty

2026-06-20 • via Nuitee
A
Amanda • couple • us
3
The staff was accommodating but the facility was poorly kept especially for the nightly rate of 150$
Pros:

Spacious room

Cons:

Nasty

2026-06-15 • via Nuitee
J
Julie • extended_group • us
6
Dirty and unorganized.
Pros:

Area was dirty no tables clean- no ice available,

Cons:

Breakfast area not cleaned what few tables were dirty- options were okay there was no ice available at all, when checked in one of our beds had no sheets or other bedding on it. We did get moved to another suite but took 1/2 hour. It was late and we had been driving for about 12 hours

2026-06-14 • via Nuitee
A
Angel • couple • us
10
2026-06-09 • via Nuitee
C
Cees • extended_group • nl
9
Fijn geweest, we konden uitgerust weer op reis
Pros:

De kamers waren lekker ruim

Cons:

Ontbijt werd niet goed aangevuld

2026-06-05 • via Nuitee
X
Xavier • couple • us
10
2026-06-03 • via Nuitee
H
Haze • couple • us
10
My favorite hotel in Jackson
Pros:

Everything

Cons:

Nothing

2026-05-15 • via Nuitee
L
Laura • solo_traveller • us
8
2026-05-07 • via Nuitee
R
Raquel • solo_traveller • us
4
2026-04-22 • via Nuitee
L
Looney • couple • us
8
2026-04-14 • via Nuitee