Staybridge Suites O'Fallon Chesterfield by IHG

Hotels
•
IHG
7.9 (143 reviews)
1155 Technology Drive, O'Fallon, Missouri, 63304 , Saint Charles , US
+1 636-300-0999

listing image 1
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Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
Meeting rooms
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good value for price
Breakfast offerings (waffle bar, eggs, fruit)
Spacious and comfortable rooms reported by multiple guests
Some guests found rooms very clean and well stocked
Cons:
Recurring cleanliness problems (dirty rooms, mold, odors)
Pool frequently dirty/poorly maintained
Maintenance issues (clogged drains, dishwasher leak, empty soap dispenser)
Occasional safety/room security problem (broken deadbolt, key issues)
Breakfast sometimes limited or cold; fire alarm disturbances reported

Categories

Cleanliness
6.5
Mixed but concerning: multiple guests reported dirty rooms, clogged drains, filthy dishes, wet dog smell, black mold on a bed, and a consistently dirty pool; several reviews did praise cleanliness but the severity and recurrence of issues lower this score.
Service
9
Strongly positive overall: staff repeatedly described as warm, friendly, helpful and accommodating (quick TV replacement, helpful front desk); one notable service failure (deadbolt left unfixed leading to safety concerns) is outweighed by frequent praise.
Location
7.9
Standard quality for this hotel tier.
Room Quality
7
Mixed: several guests found rooms spacious, comfortable and well stocked, while others reported poor issues (bed very uncomfortable, slow/ clogged bathtub drain, leaked dishwasher, odor and mold reports) leading to a below-target score.
Amenities
7.2
Mixed amenities: positives include complimentary items (free beer/queso noted), stocked kitchens and a pool, but the pool was frequently reported dirty and maintenance issues (empty soap dispenser, dishwasher leak) reduce the rating.
Value for Money
9
Frequently praised as good value: several guests explicitly called it great value or worth the price and were pleasantly surprised by included items and room features.
Food and Beverage
8
Generally positive: hot breakfast, waffle bar, fruit, and variety were praised, though some noted limited options, cold eggs on one morning, and smaller breakfast setups at times.
Overall Experience
8.6
Overall guests tended to be satisfied and many would recommend or return due to friendly staff, good breakfast and value, but serious cleanliness and occasional maintenance/safety issues temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Discover a home away from home at Staybridge Suites O'Fallon Chesterfield by IHG, conveniently located near top destinations!

Recreational Amenities
Unwind with our 24-hour fitness center and take a refreshing dip in our seasonal outdoor pool. Enjoy complimentary breakfast daily to fuel your adventures.

Comfort and Convenience
Each of our 97 suites features fully equipped kitchens, flat-screen TVs, and complimentary Wi-Fi, ensuring every guest feels at home.

Networking and Celebrations
Mingle with fellow guests at our complimentary reception on select days and utilize our banquet hall for meetings or events, along with a fully operational business center.

Book your stay today for an unforgettable experience at Staybridge Suites O'Fallon Chesterfield by IHG!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 8:00 AM to 10 PM.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 143 reviews
Cleanliness: 6.5
Service: 9
Location: 7.9
Room Quality: 7
Amenities: 7.2
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.6
R
Robert • family_with_children
10
Pros:

Kids loved the breakfast

2025-10-13 • via Nuitee
C
catina
6
Pros:

The room was dirty, clogged tub drain, dishes filthy in cabinet, dishwasher leaked, wet dog smell in room, my room key worked for another room, 12 spoons one fork and a partridge in pear tree

However, all of the staff was warm and friendly

2025-10-11 • via Nuitee
D
Dennis
10
Pros:

Clean. Friendly staff great breakfast

2025-10-10 • via Nuitee
A
Aaron
10
Pros:

Free beer and queso.. what else do you need

2025-10-03 • via Nuitee
F
Francisco • family
10
Pros:

Issuper nice and very spacious.

2025-09-29 • via Nuitee
D
David Clayton
10
Pros:

Nice hotel, great communication, friendly staff

2025-09-25 • via Nuitee
H
Hussam
10
Pros:

Simple excellent place to stay

2025-09-25 • via Nuitee
J
Jason Joseph
10
Pros:

Great property and great value.

2025-09-24 • via Nuitee
D
Dawn
10
Book it!!
Pros:

9.5/10
Staff 10/10
Breakfast was small but 10/10
Lobby/outside area 10/10
Pool 7/10 - pool is outside and very dirty
Room 9/10 - we had a small suite and it was nice and cozy. Our only complaint was the bed suuuucked. Everything else was nice!
Cleanliness 10/10
This hotel is definitely worth the price. Will be back!

2025-09-08 • via Nuitee
B
Breanna • family_with_children
4
Pros:

Our deadbolt for our room was broken, and instead of giving us a new room, they kept my 3 y/o and I awake until 9pm “fixing” it. The guy said he’d come back the next day to finish fixing it and never did! I felt extremely unsafe.

2025-09-06 • via Nuitee
J
Jeffery • family
10
Pros:

The room was clean and comfortable and spacious.

2025-09-03 • via Nuitee
A
Anisha • family
10
Pros:

Thank you! Very nice front desk lady!

2025-09-01 • via Nuitee
A
Arleen
2
Mad lady
Pros:

I didn’t stay cause of the pictures I have below
The bed had black mold on it … it’s in the pictures below
I would like a full refund returned to me 142.71
I would never stay in this hotel it is very disgusting & nasty

2025-08-20 • via Nuitee
D
Daryle
10
Pros:

Nice place to stay

2025-08-08 • via Nuitee
S
Sue
10
Pros:

Very nice and helpful staff all the time

2025-08-07 • via Nuitee
S
Steven
10
Pros:

We love the cleanliness, the attentive staffs, and quality of their breakfast. Highly recommend!

2025-08-02 • via Nuitee
J
Jacob J
4
Pros:

This Staybridge does not meet the expectations and standards of a Staybridge Hotel.

2025-07-22 • via Nuitee
A
Amy
10
Pros:

Awesome

2025-07-12 • via Nuitee
B
Berlinda • family
10
Pros:

I loved how helpful the staff was as soon as we came in. I loved how they came and completed a gentle clean-up. The only thing that wasn't great was the slow bathtub drain. However, this was not a make-or-break deal. I would definitely come back with my family.

2025-07-11 • via Nuitee
C
Colleen • family_with_children
8
Pros:

Employees wonderful! Very accommodating. Pool should have been shocked more often

2025-07-07 • via Nuitee