Staybridge Suites Akron-Stow-Cuyahoga Falls by IHG

Room size, clean, staff

Suite layout.
Access to highway.
Decent breakfast.

Very clean and accommodating staff

Our stay was excellent! Staff was so friendly and welcoming. There was a late afternoon spread of finger food in the lobby for no cost. A nice addition to our stay. For several months, I have had pain in my neck and back and have purchased several types of pillows to try to alleviate the pain. The pillow I used at the hotel was so comfortable that I slept all night and woke up refreshed! I went to the front desk at checkout, asked if I might be able to purchase one of those pillows and the manager sold me the pillow! It is now a few days later on my trip and the pillow is still providing relief! This hotel will stand out from others on my trip!

It was very clean,accommodating,excellent customer service and amazing breakfast..thank you for a wonderful experience

Great room and breakfast. Staff kind.

Location was perfect and breakfast was fantastic.

A proximité des grands axes, du parc national et des centres urbains
Personnel accueillant et serviable
Chambre propre, spacieuse et bien équipée
Petit déjeuner copieux et varié

Breakfast was awesome!!! The room was close to everything.

We were traveling through the area and wanted to visit the national park nearby. We selected this hotel mainly because of its proximity to the park and visitors center. The lobby and reception areas were quite nice. Our room was clean and had plenty of space for our family, and the elevators were speedy and not creepy. The hotel seemed pretty busy and had a mix of adults and families. We were somewhat disappointed with the breakfast offerings. We came down around 9:00 a.m. and most everything was picked over and not replenished in the time we were there. This happened on both mornings we stayed at the hotel.On the second morning, I did see someone working in the kitchen area, which I didn't see the first day; I might've asked for a replenishment had I seen someone working. By the second morning, we were looking to hit the road and head home, so I didn't think it was worth asking. The evening reception was also underwhelming in terms of offerings. We went down shortly after it started and there were 3 warming dishes. One had a helping of meatballs in marinara, another had a lone hotdog bun, and the other looked like it had maybe been used but was otherwise empty. Beer and wine available for a cost. We did use the pool a few times and both days, the pool towel area hadn't been replenished. The dirty towels had been removed from the nearby hamper, but the towel storage itself showed no signs it had been replaced with new towels. The water itself was quite cloudy and you couldn't see the bottom of the pool, or even halfway down. We weren't sure if this was because it was a salt water pool or if it was some kind of chemical imbalance. I did tell someone at the desk about it and they said they'd look into it. The pool area does have life jackets for little ones, which is a nice touch. The bathroom toiletries are Dove products; the body wash didn't feel like the Dove I use at home, but I appreciate nicer products instead of the soaps that are usually quite drying. Overall, it worked for what we needed this weekend, but if we were going to be in town for a longer stay, we'd look for another place to stay.

Plenty of space in the room

Close to highway and resteraunts

The roominess

The room was by far beyond what we expected!! It was the best yet and we have been to a lot of hotels. Great hotel chain. The staff at the front desk was on point and accommodating to all our needs. I’m a mom of 3 and we came for a last minute spring break swim and stay. Perfect.

Location