Staybridge Suites Akron-Stow-Cuyahoga Falls by IHG

Hotels
Staybridge Suites
8.9 (371 reviews)
4351 Steels Pointe Drive , Stow , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious accommodations
Cons:
Issues with cleanliness
Room repairs needed
Basic breakfast options

Categories

Cleanliness
7.98
Several mentions of issues like ants and stains, leading to a lower score.
Service
9.45
Staff received high praise for being accommodating and responsive.
Location
9.49
Guests appreciated the great location, easy access, and nearby amenities.
Room Quality
8.44
Rooms were generally spacious but had some issues like repairs and bed height.
Amenities
8.97
Amenities like breakfast and the kitchen facilities were highlighted positively.
Value for Money
8.93
Guests felt the price was reasonable for the services provided.
Food and Beverage
8.48
Breakfast was mentioned as good but somewhat basic and lacking options.
Overall Experience
9.45
Many positive comments led to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:57

Property Description

Convenient Location and Amenities
This hotel, just off Highway 8, offers a quick 15-minute drive to downtown Akron. Start your day with a complimentary breakfast and enjoy the indoor pool during your stay.

Comfortable Rooms with Modern Features
Each room at Staybridge Suites Akron-Stow-Cuyahoga Falls comes with free Wi-Fi, a flat-screen TV, and a full kitchenette. Whether for work or relaxation, the rooms are designed with your comfort in mind.

Fitness and Entertainment Options
Stay active in the 24-hour fitness center, stay productive in the business center, or simply unwind by visiting the on-site convenience store. With a staffed front desk 24/7, your needs are always a priority.

Ready to experience comfort and convenience at Staybridge Suites Akron-Stow-Cuyahoga Falls? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 371 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
A
Amy solo_traveller us
10
Great stay
Pros:

Great room and breakfast. Staff kind.

Cons:

Nothing.

2026-08-20 via Nuitee
A
Anusha family_with_children us
8
Pros:

Location was perfect and breakfast was fantastic.

Cons:

We had requested joined rooms, which they said they will give us. Unfortunately, the rooms were separate.

2026-08-17 via Nuitee
M
MATHIAS solo_traveller fr
9
Je me suis senti chez moi
Pros:

A proximité des grands axes, du parc national et des centres urbains
Personnel accueillant et serviable
Chambre propre, spacieuse et bien équipée
Petit déjeuner copieux et varié

2026-08-13 via Nuitee
E
Eric solo_traveller us
10
It was a very relaxing week.
Pros:

Breakfast was awesome!!! The room was close to everything.

Cons:

No complaints.

2026-08-12 via Nuitee
H
Huggins couple us
10
2026-07-21 via Nuitee
K
Kaia couple us
1
Do not book here
Cons:

Black mold on the bathroom ceiling, old vomit in the bathroom…..trash breakfast.

2026-07-09 via Nuitee
Y
Y4591NCangieg Family
6
Okay for a few nights
Pros:

We were traveling through the area and wanted to visit the national park nearby. We selected this hotel mainly because of its proximity to the park and visitors center. The lobby and reception areas were quite nice. Our room was clean and had plenty of space for our family, and the elevators were speedy and not creepy. The hotel seemed pretty busy and had a mix of adults and families. We were somewhat disappointed with the breakfast offerings. We came down around 9:00 a.m. and most everything was picked over and not replenished in the time we were there. This happened on both mornings we stayed at the hotel.On the second morning, I did see someone working in the kitchen area, which I didn't see the first day; I might've asked for a replenishment had I seen someone working. By the second morning, we were looking to hit the road and head home, so I didn't think it was worth asking. The evening reception was also underwhelming in terms of offerings. We went down shortly after it started and there were 3 warming dishes. One had a helping of meatballs in marinara, another had a lone hotdog bun, and the other looked like it had maybe been used but was otherwise empty. Beer and wine available for a cost. We did use the pool a few times and both days, the pool towel area hadn't been replenished. The dirty towels had been removed from the nearby hamper, but the towel storage itself showed no signs it had been replaced with new towels. The water itself was quite cloudy and you couldn't see the bottom of the pool, or even halfway down. We weren't sure if this was because it was a salt water pool or if it was some kind of chemical imbalance. I did tell someone at the desk about it and they said they'd look into it. The pool area does have life jackets for little ones, which is a nice touch. The bathroom toiletries are Dove products; the body wash didn't feel like the Dove I use at home, but I appreciate nicer products instead of the soaps that are usually quite drying. Overall, it worked for what we needed this weekend, but if we were going to be in town for a longer stay, we'd look for another place to stay.

2026-07-08 via Tripadvisor
C
Chandra solo_traveller us
4
Pros:

Plenty of space in the room

Cons:

My family was not able to rest as from 12-430am
The room above mine jumped around all night. Told the front desk but it was not fixed

2026-06-21 via Nuitee
R
Roman couple us
10
2026-06-21 via Nuitee
T
timothy extended_group us
1
No hot water thre days, no housekeeping, horrible food
Pros:

Close to highway and resteraunts

Cons:

This facility is pretty worn and poorly maintained. It's obvious that the owners are allowing it to crumble
Housekeeping rarely available

2026-06-12 via Nuitee
B
Burt couple us
10
2026-06-12 via Nuitee
C
Constance couple us
10
2026-05-17 via Nuitee
H
Hollar family_with_children us
9
Great for families.
Pros:

The roominess

Cons:

Nothing

2026-05-11 via Nuitee
X
X8745RVtarab Family
10
I can’t say enough. Perfect will do!
Pros:

The room was by far beyond what we expected!! It was the best yet and we have been to a lot of hotels. Great hotel chain. The staff at the front desk was on point and accommodating to all our needs. I’m a mom of 3 and we came for a last minute spring break swim and stay. Perfect.

2026-04-04 via Tripadvisor
K
Kathryn couple us
5
They need to be sure a room is up to spec before receiving guests
Pros:

Location

Cons:

Our room was not in good shape and needs to be upgraded, toilet and shower did not work properly

2026-01-26 via Nuitee
J
John extended_group us
9
2026-01-19 via Nuitee
B
B9051VUmicheleb Couples
4
I’d never stay here again
Pros:

I gave this hotel a 2 because the hotel staff was fantastic. They really went above and beyond their job duties. When we walked in the hotel, the lobby looked run down. Once in our room, the rug was disgustingly dirty. The room was not clean as everything was covered in dust. The beds were so hard, like sleeping on cement block. The coffee pot that they leave in the room, for your convenience, did not work. I travel for work and stay at a lot of Comfort Ins, I’ve never had such a bad experience like this.

2025-12-29 via Tripadvisor
M
Mariia couple us
10
Highly recommend to stay if you like quiet, clean room that feels like home.
Pros:

The property was clean, well maintained, with everything needed. Loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free. A room felt like an apartment - very spacious. The full kitchen gave an opportunity to cook meals which was super convenient for my extended stay.

Cons:

I liked everything.

2025-11-18 via Nuitee
F
Francesca solo_traveller us
10
Very nice done room sues changed rooms
Pros:

Very clean and hospitable

2025-10-28 via Nuitee
V
Vikki extended_group us
10
Pros:

The two bedroom suite... really nice!

Cons:

The bed was high for my 2 senior Aunts (98 & 84).

2025-10-25 via Nuitee