Staybridge Suites Indianapolis Downtown-Convention Center by IHG

Hotels
•
Staybridge Suites
9 (856 reviews)
535 South West Street , Indianapolis , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Parking fees
Inconsistent room quality

Categories

Cleanliness
8.39
Many reviews highlight cleanliness, but some comments indicate room issues.
Service
9.36
Staff were noted as very helpful and accommodating in multiple reviews.
Location
9.4
A number of guests appreciated the convenient and safe location.
Room Quality
8.35
Some guests enjoyed spacious rooms, while others reported issues with bedding and amenities.
Amenities
9.38
Positive mentions of the indoor pool and breakfast offerings enhanced the overall ratings.
Value for Money
8.34
While some guests found prices reasonable, fees like parking affected the perception of value.
Food and Beverage
9.39
Several reviews praised the breakfast, indicating it was a highlight of the stay.
Overall Experience
9.36
Most guests expressed satisfaction with their overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Convenient Location
Staybridge Suites Indianapolis Downtown-Convention Center is ideally situated near popular event venues and attractions like the Crane Bay Event Center and Lucas Oil Stadium.

Modern Suites with Full Kitchens
Enjoy the convenience of fully equipped suites with modern electronics, flat-screen TVs, and DVD players. Prepare your meals in the comfort of your room with full kitchens available in every suite.

Complimentary Amenities
Start your day right with a delicious buffet breakfast served daily. Stay active in the 24-hour gym or unwind in the hot tub. Free WiFi access ensures you stay connected throughout your stay.

Book your stay at Staybridge Suites Indianapolis Downtown-Convention Center for a comfortable and convenient experience in Indianapolis.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 856 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
J
Jamie • solo_traveller • us
10
Pros:

Clean quiet, good breakfast

Cons:

$400 for 1 night is steep

2026-05-21 • via Nuitee
N
Nate • family_with_children • us
10
2026-05-15 • via Nuitee
L
Larry • solo_traveller • us
10
2026-05-10 • via Nuitee
L
LOP7 • Business • Cary, North Carolina
6
Clean.
Pros:

This hotel meets expectations. It’s clean, and the room has slightly more space than a standard hotel room. The small kitchenette is convenient. Overall, it is beyond time for a room refresh. TV is out of date, and not user friendly. In room appointments are well past their prime.

2026-05-06 • via Tripadvisor
A
Anthony • solo_traveller • us
4
Bad business
Pros:

Breakfast and dinner

Cons:

I called ahead of time to book the hotel room to see if the hot tub was working, and they said it was.But by the time I got there, it was closed.But the lady said it was okay for us to use it.And then after being in there, for only an hour, she closed it.And told us there wasn't no chemicals in it.So we had to get out on top of that.The front doorThat leads into the hotel was freaking out and wouldn't stay open

2026-05-05 • via Nuitee
M
María Dolores • solo_traveller • us
10
2026-04-29 • via Nuitee
C
Carlos • couple • us
10
2026-04-18 • via Nuitee
W
Whitney • family_with_children • us
4
Pros:

The breakfast thats about it the staff was snobby when I asked questions 25$ parking fee is crazy and $100 that u have to wait for over a week to get back ya never again

2026-04-18 • via Nuitee
C
Cindy • extended_group • us
10
2026-04-13 • via Nuitee
F
Fionna • family_with_children • us
10
Pros:

We loved our stay here. The room was amazing. Breakfast was brilliant.
Quiet and clean.

Cons:

I have nothing negativity to say about my stay.

2026-04-13 • via Nuitee
J
Jasmine • extended_group • us
10
2026-04-11 • via Nuitee
A
Abigail • family_with_children • us
9
Pros:

Good location, convenient to lots of attractions.

Cons:

There were a few areas of the room that got looked over during cleaning, but overall was pretty clean.

2026-04-09 • via Nuitee
T
Terrisha • solo_traveller • us
10
2026-04-09 • via Nuitee
J
Jamie • family_with_children • us
10
Pros:

We had a great time. My son wanted to swim so I did research to see which hotels with pools are actually heated like they advertise and clean. This one had great reviews and it was accurate. Pool/spa were very clean and the pool was heated to a comfortable temperature. They also had a social hour with wine and a great breakfast. Room was clean and nice as well. Right next to lucas stadium. We will stay again.

Cons:

No complaints

2026-04-09 • via Nuitee
Z
Z1030VVhollyj • Family
4
Smokey
Pros:

Our non smoking room smelled horribly like smoke and because the hotel was booked they could do nothing. With allergies, it was a horrible environment for a family to be stuck in and they did not offer to change our room or any accommodation when we let them know how bad the smoke smell was.

2026-04-02 • via Tripadvisor
S
Stephanie • family_with_children • us
10
Relaxing atmosphere!
Pros:

Staff very friendly. Love that they have social hour during week(M-W) with complimentary food and drinks and breakfast is good. Property is very clean!

Cons:

Not enough parking.

2026-03-29 • via Nuitee
L
Lorin • couple • us
10
2026-03-28 • via Nuitee
K
Karen • extended_group • us
10
Well, when I come back to Indianapolis for Thanksgiving, I am definitely staying at this hotel. They are the nicest peop
Pros:

It was very clean love the location

Cons:

There’s nothing negative about this property

2026-03-25 • via Nuitee
Z
Zsombor • family_with_children • hu
10
Teljesen rendben volt, nagyon jó szállás, központi elhelyezkedés.
2026-03-22 • via Nuitee
C
Clark • family_with_children • us
9
2026-03-21 • via Nuitee