Staybridge Suites Indianapolis Downtown-Convention Center by IHG

Hotels
•
Staybridge Suites
9 (827 reviews)
535 South West Street , Indianapolis , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Parking fees
Inconsistent room quality

Categories

Cleanliness
8.39
Many reviews highlight cleanliness, but some comments indicate room issues.
Service
9.36
Staff were noted as very helpful and accommodating in multiple reviews.
Location
9.4
A number of guests appreciated the convenient and safe location.
Room Quality
8.35
Some guests enjoyed spacious rooms, while others reported issues with bedding and amenities.
Amenities
9.38
Positive mentions of the indoor pool and breakfast offerings enhanced the overall ratings.
Value for Money
8.34
While some guests found prices reasonable, fees like parking affected the perception of value.
Food and Beverage
9.39
Several reviews praised the breakfast, indicating it was a highlight of the stay.
Overall Experience
9.36
Most guests expressed satisfaction with their overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Convenient Location
Staybridge Suites Indianapolis Downtown-Convention Center is ideally situated near popular event venues and attractions like the Crane Bay Event Center and Lucas Oil Stadium.

Modern Suites with Full Kitchens
Enjoy the convenience of fully equipped suites with modern electronics, flat-screen TVs, and DVD players. Prepare your meals in the comfort of your room with full kitchens available in every suite.

Complimentary Amenities
Start your day right with a delicious buffet breakfast served daily. Stay active in the 24-hour gym or unwind in the hot tub. Free WiFi access ensures you stay connected throughout your stay.

Book your stay at Staybridge Suites Indianapolis Downtown-Convention Center for a comfortable and convenient experience in Indianapolis.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 827 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
D
Donald • family_with_children • us
7
2026-01-20 • via Nuitee
R
Regina • solo_traveller • us
3
The local of hotel is not in a safe location
Cons:

Parking, there’s not enough parking space for guests, the parking garage is not close the hotel it not safe to walk to parking garage to hotel at night.

2026-01-19 • via Nuitee
4
420 • family_with_children • us
10
2026-01-19 • via Nuitee
V
Vince • family_with_children • us
9
2026-01-19 • via Nuitee
B
Becky • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Alexsandr • family_with_children • us
1
I have stayed at motels that were nicer than this.
Pros:

Nothing

Cons:

The fact that the pull out bed in my suite was caving in, so I had to go buy an air mattress for my kids to sleep on. The tv in my kids room didn't work... oh the tvs were maybe 32 inch tvs? Lamps were missing light bulbs, electrical sockets hanging out of the walls, and I never got a discount for this or had any of these issues resolved. Basically just had to deal with it. Worst hotel ever

2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
8
Great room, great amenities and great staff. Best hotel of my trip!
Pros:

Right around the corner from Lucas Oil Stadium. Room was great size, layout was great, bathroom was good sized. Bed was super comfy! Breakfast included was great and very convenient! Pool and hot tub were well maintained. Staff was great! Would absolutely recommend to anyone!

2026-01-19 • via Nuitee
J
James • extended_group • us
8
Pros:

Close to Colts game

Cons:

Parking

2026-01-19 • via Nuitee
D
Danelle • family_with_children • us
8
Overall good stay, would stay again
Pros:

Nice layout in the suite, kitchenette was great for the family! Location was convenient

Cons:

Pillows were too soft for my preference, limited parking close by.

2026-01-19 • via Nuitee
L
Laura • family_with_children • us
8
Pros:

Very spacious room with the convenience of a kitchen.

2026-01-19 • via Nuitee
R
Russell • extended_group • us
9
Pros:

Fine

Cons:

Nice

2026-01-19 • via Nuitee
L
LISA KAYE • couple • us
8
We loved the location and the size of the suite.
Pros:

We loved the close proximity to great restaurants and entertainment.

Cons:

To no fault of the hotel’s, there was a national Pentecostal Youth Conference at Lucas Oil Stadium. Those guests were very inconsiderate. There is limited dining space and they assumed it as their hangout which left no seating for other guests. They were not considerate of the fact that there were other guests in the hotel: clogging hallways and access points with their luggage, blocking entrances, monopolizing baggage carts

2026-01-19 • via Nuitee
S
Sherif • solo_traveller • us
8
2026-01-19 • via Nuitee
A
Alison • family_with_children • gb
9
Enjoyable experience although I haven’t received my £100 deposit back yet
Pros:

Close to everything, good breakfast, big room, ac, swimming pool and friendly staff

Cons:

Gym too small

2026-01-19 • via Nuitee
R
Rochelle • family_with_children • us
10
2026-01-15 • via Nuitee
J
James • family_with_children • us
10
Pros:

Everything was great! Breakfast was very good!

2026-01-14 • via Nuitee
E
Emilee • family_with_children • us
10
2026-01-11 • via Nuitee
K
Karen • solo_traveller • us
9
Reasonable price for a very nice day.
Pros:

Comfy, good breakfast.

Cons:

Nothing

2026-01-03 • via Nuitee
J
Jeffrey • couple • us
9
2025-12-30 • via Nuitee
A
Audrey • family_with_children • us
10
Pros:

Very clean, rooms nice size. Staff very helpful.

2025-12-29 • via Nuitee