Homewood Suites Jacksonville Deerwood Park

Hotels
•
Homewood Suites by Hilton
7.8 (181 reviews)
8511 Touchton Road , Jacksonville , US
+1 904-253-7120

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great central location near shops and restaurants
Friendly, helpful staff (Ida and Maxema called out)
Clean rooms reported by multiple guests
Comfortable beds
Outdoor pool and family-friendly space
Good value / reasonably priced
Spacious living/kitchen area in some units
Cons:
Very disappointing breakfast quality
Kitchen areas lacking utensils and some appliances outdated
Inconsistent room maintenance and occasional cleanliness issues
Check-in delays / possible staffing shortages
Some rooms small (bedroom tight)
Noise from outside (parking lot / nearby music)
Limited hotel infrastructure compared to expectations

Categories

Cleanliness
7
Mixed feedback: several guests called the room very clean, but others reported inconsistent cleanliness (areas not the cleanest, slimy fruit at breakfast, soap residue).
Service
9
Generally strong front-desk service with specific praise for staff members (Ida, Maxema) and friendly staff noted; some check-in delays and staffing issues were reported but overall service sentiment is positive.
Location
9.2
Consistently praised across reviews: centrally located, close to shops and restaurants; multiple guests called the location 'perfect' or 'great'.
Room Quality
7.4
Mixed: comfortable beds and spacious living areas noted, but some guests reported maintenance/cleanliness issues, small bedrooms, and kitchens that need updating or lack utensils.
Amenities
7.8
Positive mentions for the outdoor pool and family-friendly space; shortcomings include limited kitchen utensils and some missing expected extended-stay equipment, and basic toiletries with issues.
Value for Money
8.5
Multiple guests described the stay as reasonably priced or good value for the price, despite occasional inconsistencies.
Food and Beverage
5.5
Notable negative feedback: breakfast described as very disappointing (undercooked eggs, soggy items, watered-down juice, slimy fruit, hard bagels); overall F&B sentiment is weak.
Overall Experience
8
Overall mixed but more positive than negative: good location, helpful staff, and comfortable beds balanced against breakfast issues, some room maintenance/cleanliness inconsistencies, and occasional check-in delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just 8.8 km from the University of North Florida, our Jacksonville hotel offers easy access to nearby attractions like Regency Square Mall, Jacksonville Beach, and the Jacksonville Zoo and Gardens.

Comfortable Accommodations
Each room at Homewood Suites Jacksonville Deerwood Park features a flat-screen cable TV, a fully equipped kitchen, and a private bathroom with a hairdryer, ensuring a comfortable stay for our guests.

Fantastic Amenities
Guests can enjoy our outdoor pool, barbecue facilities, business center, and fitness center during their stay. We also provide laundry facilities and dry cleaning services for added convenience.

Book your stay now at Homewood Suites Jacksonville Deerwood Park for a memorable experience in Florida!

Important information:

Guests must be 21 years of age or older in order to check in without a parent or official guardian.

Please note that there is a pet fee of USD 125 per room. There is a maximum of 2 pets.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 181 reviews
Cleanliness: 7
Service: 9
Location: 9.2
Room Quality: 7.4
Amenities: 7.8
Value for Money: 8.5
Food and Beverage: 5.5
Overall Experience: 8
G
Genessa • couple • us
8
2026-10-31 • via Nuitee
G
gar_53 • couple • us
10
2026-10-23 • via Nuitee
G
gar_53 • family_with_children • us
10
2026-10-23 • via Nuitee
N
Ney • family_with_children • br
9
Pros:

room was very good very clean and a good location,and staff friendly,

Cons:

lack of hotel infrastructure

2026-10-19 • via Nuitee
K
kenneth • solo_traveller • us
10
2026-10-16 • via Nuitee
T
Tom • family_with_children • il
9
2026-10-07 • via Nuitee
K
Kadreon • family_with_children • us
10
2026-10-07 • via Nuitee
H
Holden • solo_traveller • us
9
2026-09-14 • via Nuitee
R
Reidina • couple • us
5
2026-09-07 • via Nuitee
R
Reidina • couple • us
5
The stay was okay and reasonably priced, but the room had several issues—the pictures speak for themselves.
Pros:

Good area to stay.

Cons:

The stay was okay, and the price was reasonable. However, the room definitely had some issues that should have been addressed before allowing guests to stay in it. Cleanliness and proper maintenance are important, regardless of the price you pay. I’ll let the pictures speak for themselves—they explain it all. 📸

2026-09-07 • via Nuitee
C
Canitra • solo_traveller • us
9
Pros:

Location was perfect

Cons:

The kitchen needs updated

2026-08-25 • via Nuitee
R
Ramona • family_with_children • us
3
Disappointing.
Pros:

The breakfast was HORRIBLE. You could tell the hotel staff did not give a hoot about the quality. The eggs were not done all the way, very watery. The hashbrowns were soggy, the pulled chicken looked like maybe it came from the day before. The bagels were hard as rock. The apple juice tasted super watered down. The fresh fruit was slimy. The breakfast was honestly VERY disappointing.

I usually bring my own toiletries, but I forgot and had to use the what the hotel offered. I appreciate the soap was all the things free and was a clean soap, but it left he residue behind like the soap wouldn't wash off your skin.

The bed was so comfortable, which I definitely appreciate.

I asked to be on the highest floor with a quite room. They put me on the 2nd floor facing the parking lot and there was a semi playing loud music at like 10pm. And could hear it quite clear through the windows.

Cons:

Definitely improve the breakfast.

2026-08-25 • via Nuitee
R
Rebecca • family_with_children • us
5
2026-08-18 • via Nuitee
B
Betuel • family_with_children • ro
9
2026-08-05 • via Nuitee
4
486jacquiej • Friends getaway
10
Staff is Amazing!
Pros:

Everything about this stay was great. The location was centered around great food and easy access to other parts of town. The room and cleanliness was great as well. I would like to personally thank the front desk staff by name, Ida and Maxema were both OUTSTANDING. Thank you both for all that you did to help our group have a great stay.

2026-07-23 • via Tripadvisor
R
Rochella • couple • us
7
2026-07-23 • via Nuitee
D
Dmitriy • extended_group • us
9
Great experience, will be staying here again!
Pros:

Very nice hotel in a great location with stores and other shops nearby. Super nice outdoor pool.

Cons:

The bedroom was a bit small, but the living room area/kitchen were spacious.

2026-07-23 • via Nuitee
C
Cynthia Holloway • solo_traveller • us
9
Pros:

I like this hotel very clean and spacious for my 5 grandbabies.. they loved the pool.

Cons:

I didn't like the kitchen...other Extended stay have a full kitchen meaning all kitchen utensils are available. Here at Homewood didn't have enough utensils and pots or cooking tools.

2026-07-15 • via Nuitee
T
typhoon5 • Business
2
Honors Guest Experience
Pros:

I arrived at this hotel early. It took forever for me to get into my room. It seemed as if there was a staffing issue. At 3:02 pm rooms were not ready and there were multiple other couples waiting to check-in that arrived after me. Even after asking the front desk if there was a staffing shortage I was told “Ma’am we only start check-in at 3pm.” However it’s more likely going to be after 4 pm. Poor service

2026-07-09 • via Tripadvisor
Q
Qiyana • couple • us
10
2026-07-05 • via Nuitee