Homewood Suites Jacksonville Deerwood Park

Hotels
•
Homewood Suites by Hilton
8.8 (281 reviews)
8511 Touchton Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Great location
Good amenities
Cons:
Under construction
Noise from neighbors
Maintenance issues

Categories

Cleanliness
8.34
Some comments on cleanliness were positive, but there were mentions of imperfections.
Service
9.31
Staff was friendly and helpful, though there were a few isolated incidents.
Location
9.35
Convenient location with easy access to local attractions.
Room Quality
8.3
Overall comfortable, but some reports of maintenance issues.
Amenities
8.83
Good amenities available, although some minor issues like malfunctioning ice machine.
Value for Money
8.79
Overall decent value for the price considering location and comfort.
Food and Beverage
8.34
Breakfast praised, though some found the options lacking.
Overall Experience
9.11
Mixed experiences but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:13

Property Description

Convenient Location
Located just 8.8 km from the University of North Florida, our Jacksonville hotel offers easy access to nearby attractions like Regency Square Mall, Jacksonville Beach, and the Jacksonville Zoo and Gardens.

Comfortable Accommodations
Each room at Homewood Suites Jacksonville Deerwood Park features a flat-screen cable TV, a fully equipped kitchen, and a private bathroom with a hairdryer, ensuring a comfortable stay for our guests.

Fantastic Amenities
Guests can enjoy our outdoor pool, barbecue facilities, business center, and fitness center during their stay. We also provide laundry facilities and dry cleaning services for added convenience.

Book your stay now at Homewood Suites Jacksonville Deerwood Park for a memorable experience in Florida!

Important information:

Guests must be 21 years of age or older in order to check in without a parent or official guardian.

Please note that there is a pet fee of USD 125 per room. There is a maximum of 2 pets.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 281 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
C
Cynthia Holloway • solo_traveller • us
9
Pros:

I like this hotel very clean and spacious for my 5 grandbabies.. they loved the pool.

Cons:

I didn't like the kitchen...other Extended stay have a full kitchen meaning all kitchen utensils are available. Here at Homewood didn't have enough utensils and pots or cooking tools.

2026-07-15 • via Nuitee
T
typhoon5 • Business
2
Honors Guest Experience
Pros:

I arrived at this hotel early. It took forever for me to get into my room. It seemed as if there was a staffing issue. At 3:02 pm rooms were not ready and there were multiple other couples waiting to check-in that arrived after me. Even after asking the front desk if there was a staffing shortage I was told “Ma’am we only start check-in at 3pm.” However it’s more likely going to be after 4 pm. Poor service

2026-07-09 • via Tripadvisor
Q
Qiyana • couple • us
10
2026-07-05 • via Nuitee
J
Javonna • family_with_children • us
9
2026-07-04 • via Nuitee
T
Turraca • family_with_children • us
10
Wonderful stay!
Pros:

The location.

Cons:

-

2026-07-03 • via Nuitee
S
samantha • solo_traveller • us
10
2026-06-22 • via Nuitee
A
Angella Carvalho • solo_traveller • us
10
Comfy
Pros:

Love the space!

Cons:

N/a

2026-06-18 • via Nuitee
A
Angella Carvalho • solo_traveller • us
10
2026-06-18 • via Nuitee
R
Rosario • family_with_children • us
7
Okay
Pros:

Location

Cons:

Tight space going to the bathroom

2026-06-10 • via Nuitee
V
VickyFun45 • Family • San Antonio, Texas
6
Average
Pros:

As a Marriott Bonvoy member, I expect excellent quality whenever I travel. I’ve stayed at this hotel at least three times and I find it to be average..

My reason is this the first time I stayed there I had it took three room changes to get it right there were areas that weren’t the cleanest. My second time was OK stay and my third time was just average so there’s really not a whole lot to say if I had to summon it up in one word, I would say inconsistent. I wish all the time that I stayed here the experience would have been the same, but it’s high and low high and low overall great value for the price centrally, located to a bunch of shops, but hot and cold at times, and I say hot and cold in terms of inconsistency.

2026-06-03 • via Tripadvisor
P
Phillips • solo_traveller • us
7
Pros:

The staff was extremely helpful and nice.

Cons:

The TV. Lack of good channels, don't have a subscription for the most of the stations listed, no Netflix or others. Thank you. Seems like a smell coming from the bathroom. The air conditioner was a little loud.

2026-05-31 • via Nuitee
K
Kop • solo_traveller • us
6
Pros:

Breakfast was good, outside fire pit and grill area was nice.. room was clean.. pool was nice but the deck was not picked up as people left trash..

Cons:

Beds we're so uncomfortable and left up sore after 2 nights, wifi didn't work the 1st night and the bedroom internet wasn't working at all for the tv.. Shower water pressure was so bad it was had to wash your hair...

2026-05-04 • via Nuitee
L
Laura • family_with_children • us
6
Cons:

We chose this place specifically for the pool and it was not functioning

2026-05-03 • via Nuitee
C
Carol • family_with_children • us
10
2026-04-27 • via Nuitee
S
severine • family_with_children • fr
8
Cons:

Le confort des matelas des
lits, pas de serviettes à la piscine.

2026-04-20 • via Nuitee
L
LHH_7 • Couples
4
Run down
Pros:

The room is not what we reserved - infuriating. Booked a regular king with dual vanities - nope! Were switched without our knowledge into a king with handicapped accessible bath, sloping shelves bolted to the wall, no closet or hanging rod, SINGLE sink. It was too late to correct by the time we arrived and realized and were stuck. Would never have booked here had we known.
It is very worn and not properly clean. Hairs in the tub, shower walls and liquids dispensers grubby, fraying shower curtain and two skimpy towels for 2 people for three nights, though we did get extra by asking at the desk. The bathroom door doesn't shut all the way, is out of square and has no handle on the outside. The frame is clawed up and the walls and ceiling patched. I would not sit on the couch upholstery or step barefoot on the carpet. It is dingy and rough.
It is a good location for Southside if that's where you need to be, and it is reasonably quiet apart from some footfalls overhead, but it is shabby. I would not come back.

2026-04-11 • via Tripadvisor
C
Christine • couple • us
5
Not staying at this one again..
Pros:

Front desk lady when first checked in was very friendly

Cons:

The pillows were old and un comfortable..we asked for different ones and they brought us the SAME ECACT PILLOW..Housekeeping was NONEXISTENT..we were not told you had to request housekeeping so for 4 days we did our own!

2026-04-11 • via Nuitee
J
Jimmy • couple • us
9
2026-04-06 • via Nuitee
K
Kelly • family_with_children • us
9
Pros:

Location, cleanliness, value, breakfast options

Cons:

No housekeeping during our stay. We had to continuously empty our garbage cans and go to the front desk for toilet paper.

2026-04-06 • via Nuitee
C
Clarence • couple • us
9
2026-04-04 • via Nuitee