MainStay Suites Casper

Hotels
•
Main Stay Suites
6.9 (208 reviews)
551 Granite Peak Drive , Casper , US
+1 307-472-7829
[email protected]

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (manager often praised)
Easy access and great parking
Good value / very reasonably priced
Kitchenette in some rooms
Comfortable bed reported by some guests
Quiet and family-friendly
Staff knowledgeable about service dogs
Cons:
Dirty/stained bedding and towels; reports of bugs
Breakfast discontinued despite listing
Maintenance issues (peeling paint, bathtub not draining, balcony/door problems)
Sofa sagging / worn beds
Booking/room type mix-ups and extra charges to correct
Dirty pool/hot tub and pool-area facilities
Laundry costs and unreliable machines

Categories

Cleanliness
3.5
Multiple guests reported stained/soiled bedding and towels, dirty dishes in cupboards, bugs in rooms, and unclean pool/hot tub area — clear and recurring cleanliness problems.
Service
9.1
Generally praised: numerous mentions of friendly/helpful staff, an outstanding manager, and staff knowledgeable about service dogs. A few reports of poor handling (no compensation, lack of apology) but overall staff friendliness is a strong positive in reviews.
Location
9.8
Consistently positive: easy to access, great parking, close to shopping and dining; cited as a good property for families and convenient for stays.
Room Quality
5.5
Mixed to below-average: some comfortable beds and recent refurbishments noted, but frequent maintenance issues (sagging sofas, worn beds, peeling ceiling paint, bathtub not draining, broken balcony/phone) reduce room quality.
Amenities
4.8
Amenities underwhelming: breakfast was discontinued despite listings, laundry requires extra payment and was unreliable, hot tub/pool-area facilities appear poorly maintained; kitchenette is a positive when clean but often reported as neglected.
Value for Money
8.8
Often described as reasonably priced and a good value/’killer price’ by several guests; value perception is strong despite extra charges for certain fixes and service inconsistencies.
Food and Beverage
4
Negative: multiple guests noted that breakfast is no longer offered despite being listed on booking platforms; F&B options appear lacking.
Overall Experience
9.7
Polarized but often positive: many repeat guests report excellent, quiet stays with helpful staff and good value, while others experienced serious cleanliness and maintenance issues. Overall guest sentiment leans positive among loyal/repeat visitors, offsetting negative reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Nearby Attractions
The MainStay Suites extended stay hotel in Casper, WY, is conveniently located off Interstate 25, providing easy access to local attractions like the Casper Events Center, Casper Planetarium, and Nicolaysen Art Museum & Discovery Center.

Outdoor Recreation and Entertainment
Guests can enjoy Wyoming's natural beauty at the nearby Hogadon Ski Area and Edness K. Wilkins State Park, perfect for skiing, hiking, and bird watching. The annual Central Wyoming Fair and Rodeo offers family-friendly entertainment with carnival rides, livestock competitions, and more.

Comfortable Accommodations and Amenities
This extended stay hotel offers fully equipped kitchens, weekly housekeeping, free premium cable TV, and wireless internet. Relax in the indoor heated pool and hot tub, and take advantage of the on-site exercise room. Business travelers will appreciate the spacious work desks and business services available.

Book your extended stay at MainStay Suites Casper for a comfortable and convenient experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
You must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 208 reviews
Cleanliness: 3.5
Service: 9.1
Location: 9.8
Room Quality: 5.5
Amenities: 4.8
Value for Money: 8.8
Food and Beverage: 4
Overall Experience: 9.7
N
Norton • family_with_children • us
3
Was disappointed with our stay!
Pros:

Friendly Staff

Cons:

Room was suppose to be a double queen as per the reservation, what we got was a queen bed with a hideaway bed couch that was the equivalence of a queen bed. Approached staff about this and while staff was polite they were not able to give us a 2 bed queen. Shower was semi warm at best, and booking.com says there is breakfast but we found out the next morning that they no longer have breakfast, as they are an extended a stay hotel now. Bedding was dirty and stained (possibly urine and pee).

2025-11-09 • via Nuitee
A
Autumn • couple • us
8
2025-11-08 • via Nuitee
• family_with_children • us
9
Fun for family
Pros:

The room and the space

Cons:

No breakfast

2025-11-04 • via Nuitee
K
Kathy Castillo • couple • us
7
Very reasonably priced accomadation that was a good value. I would stay again.
Pros:

Quiet, cozy room. The bed was comfortable.

Cons:

Sofa was sagging.

2025-10-30 • via Nuitee
J
Jasmin • extended_group • us
10
2025-10-27 • via Nuitee
A
Alishia • couple • us
10
2025-10-27 • via Nuitee
H
Hale • solo_traveller • us
4
Not recommended for Deaf and Disabled.
Pros:

I needed to wash my clothes and had to pay $2 for laundry detergent then I had to dry my clothes TWICE, which was a waste of my money! I did not feel safe but I needed a room after driving too long.

Cons:

I needed to wash my clothes and had to pay $2 for laundry detergent then I had to dry my clothes TWICE, which was a waste of my money! I did not feel safe but I needed a room after driving too long.

2025-10-14 • via Nuitee
K
Kelly • couple • us
4
Check the room before you unpack
Pros:

Nice having a kitchenette

Cons:

All our dishes in the cupboards were dirty, every single towel in our bathroom had either blood or bright yellow stains, left a half empty shampoo bottle for us. I just don’t think they did anything but make the bed and when I went to get clean towels, the guy didn’t even apologize or acknowledge that it wasn’t supposed to be that way

2025-10-14 • via Nuitee
A
Adrian • family_with_children • au
5
Wouldn’t stay there again
Pros:

Not much.

Cons:

We booked a room with 2 beds. When we got there the room only had one bed and a sofa. We went back to clarify with reception. Showed him the reservation form saying two beds. He made us pay extra to get a room with two beds.

2025-10-13 • via Nuitee
L
Lynn
8
Pros:

The desk clerk was pleasant but not friendly.
We found bugs in the room but we were not compensated whatsoever. I even gave them the bug on a napkin.

2025-10-12 • via Nuitee
R
Ron • family
10
Pros:

We have stayed at this property numerous times in the past, and it has always been an excellent stay. It is easy to access, has great parking, friendly and helpful staff, manager is out standing, shopping and dining is close by.

2025-10-10 • via Nuitee
P
Peter • family_with_children
8
Pros:

This is a great property for families but needs alot of maintenance done. Ceiling paint peeljng in bathroom, bathtub not draining and standing in 6 inches of water. Beds very worn. Staff friendly and helpful.

2025-10-09 • via Nuitee
T
Ty
10
Pros:

We stayed here for several nights and all the staff was nice, good rooms, ect. No one bothered us, everything was quiet, and the staff was actually educated on service dogs which was very refreshing

2025-10-07 • via Nuitee
E
Emily • family
6
Pros:

Bathroom was very dark with two lightbulbs on the mirror. This was the max light you could get. Bathroom door edge was rotting. Could not get onto balcony as door would not unlock. Asked about it and were told, “sometimes it’s just hard to open”. Room phone did not work at all despite being plugged in. Bathroom in pool area had the walls and vanity legs disintegrating and with large pieces missing. Hot tub looked like it had never been cleaned. Staff were not overly friendly. Most of hotel was aged but appeared clean.

2025-10-06 • via Nuitee
J
JEFFERY • partner
10
Pros:

The room had been recently cleaned, painted and refurbished. Made me feel good that some companies are still being proactive with things.

2025-10-05 • via Nuitee
J
Jodi • family
10
Pros:

Great room size and killer price!

2025-10-03 • via Nuitee
S
Sandra
4
Pros:

Hotel doesn’t seem to care about guest comfort. There was no air conditioning to speak of in my room, & it was very hot outside. A unit blowing a little coolish air wasn’t enough to cool the room it was in let alone 2 rooms. I’d already asked for a different room & was refused because of my little dog. Thought it would eventually cool down but it didn’t. By around 7, it was cooler outside. Couldn’t open windows since it was the ground floor. Extremely uncomfortable. Also, toilet handle was broken so had to open the tank every time to flush. No poop bags in the dispenser or water/cups/towels in the tiny fitness room. Some equipment wasn’t working. Meanwhile, front desk staff was mostly sitting around every time I saw them - 1 behind the desk & the other in the coffee area on his phone.

2025-10-02 • via Nuitee
S
Shannon
4
Pros:

The rooms were unclean, even aftee being moved. First room smelled of oee. Second room shower was dirty with leftovers from last guest. Air circulation sucks, so tried to open the window. It was broken like so i had to propt it open.

2025-09-28 • via Nuitee
N
NARAYAN • family_with_children
10
Pros:

Best customer service .

2025-09-24 • via Nuitee
M
Michelle • partner
6
Pros:

Hotel could use a refresh. Carpets seem very dirty in our room and the toilet barely flushed

2025-09-24 • via Nuitee