Hidden Valley Resort, an Ascend Collection Resort

Hotels
Ascend Collection
7.4 (538 reviews)
1755 Valley Road , Huntsville , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cold room temperatures
Unavailable amenities

Categories

Cleanliness
5.61
Issues with water leaks and cold temperatures negatively impacted cleanliness.
Service
9.08
Staff were reported as friendly and helpful overall.
Location
9.12
Location was highlighted positively, especially near slopes.
Room Quality
7.07
Rooms were dated with issues like heating and leaking fridges.
Amenities
6.6
Many amenities were reported as unavailable or under renovation.
Value for Money
6.06
Concerns about pricing and associated fees were expressed.
Food and Beverage
8.11
Positively reviewed food quality at events.
Overall Experience
7.58
Mixed feelings overall, both good and bad experiences cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:43

Property Description

Secluded Beachfront Paradise

Luxurious Accommodations: Elegantly styled rooms with free Wi-Fi and picturesque views of either the slopes or the lake.

Culinary Delights: The Birches Bistro offers seasonal cuisine with local ingredients, including a delightful Sunday brunch overlooking Peninsula Lake.

Endless Activities: From skiing at the nearby Hidden Valley Highlands Ski Area to fishing in Peninsula Lake, guests can also enjoy tennis, indoor/outdoor pools, and complimentary use of canoes, kayaks, and pedal boats.

Experience a tranquil escape at Hidden Valley Resort, Ascend Hotel Collection. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.4
Based on 538 reviews
Cleanliness: 5.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 6.6
Value for Money: 6.06
Food and Beverage: 8.11
Overall Experience: 7.58
M
Melissa family_with_children ca
4
Pros:

Location and views

Cons:

Price and cost to use amenities despite fact that we did not due to weather and the one day our kids wanted to take a kayak out at 4:15 (when the weather cleared) we were told they could not as all boats had to be back in by 5.

2026-08-29 via Nuitee
K
Kelly extended_group ca
1
Stay cancelled on arrival with disabled family member as they gave our accessible room away had to drive 2 hrs to find c
2026-08-28 via Nuitee
M
Mei family_with_children ca
8
Enjoyed the stay, not the best, but still a worthwhile experience!
Pros:

The room was amazing for its value! The beds were really nice and the cabin-like feel was the cherry on top! Plus, the tv, surprisingly isn’t cable!

The pool is nice, however the hot tub and free dry sauna is the best!

Cons:

The microwave was what many would call “DOOKIE, being very dirty and not overall unpleasant. Some parts of the room also followed the trend, some parts having mysterious goop.

2026-08-28 via Nuitee
R
Rolf couple ca
6
not outstanding, but good and above average
Pros:

The pool was really nice, except for being a little cool. View was very nice. Balcony was pleasant to sit and take in the view.

Cons:

Resort had no elevator, in our view a negative fact. Room also had no microwave, although not absolutely necessary, it would have been a nice convenience. Cleaning service was mediocre.

2026-08-26 via Nuitee
R
Robert solo_traveller ca
5
Pros:

location

Cons:

restaurant ran out of food

2026-08-24 via Nuitee
M
Manon couple ca
9
2026-08-22 via Nuitee
S
Smiles solo_traveller ca
1
2026-08-22 via Nuitee
S
Stevo extended_group ca
7
Pleasant
Pros:

Nice localization
Nice outdoors

Cons:

Rooms need to be renovated
Windows screen dirty and very hard to open
Old furniture , ripped chairs

2026-08-21 via Nuitee
S
Sherri solo_traveller ca
4
Would never stay again.
Pros:

Comfortable beds. Resturant on site was handy.

Cons:

Very dated, doors old, wallpaper peeling in hallways, some windows you couldn't see through because the seals were gone. Probably a nice place in its prime but somewhat an old relic now, especially for the cost. Many unexpected charges, municipal accomodation fee and resort fee ($39 additional charges plus tax).
While pets allowed they are not welcome, there is no area for them outdoors nor at the water.

2026-08-21 via Nuitee
A
Angela family_with_children ca
9
Pros:

Very good

Cons:

Good

2026-08-20 via Nuitee
T
Tuba family_with_children ca
9
Apart from this incident, we genuinely enjoyed our stay. The beautiful surroundings, pools, hot tub, restaurant, and con
Pros:

Overall, we were very happy with our stay. Having both an indoor and an outdoor pool was a great advantage, and the hot tub was especially excellent. The restaurant was also quite good, especially in terms of value for money. The location is beautiful, surrounded by nature, and not too far from the town centre.

Cons:

The only negative experience we had was with one of the staff members. We wanted to rent some equipment to use on the lake, but we were told that we could not because there was a wedding taking place. We completely understood and patiently waited for the wedding to finish. However, the wedding was held in an area that was not actually related to the lake activities, and we still had to wait for quite a long time. My eight-year-old son eventually saw people leaving the wedding and simply went to ask when it was over and when we could use the equipment. The staff member spoke to him in a very harsh and threatening manner, saying things like, “Don’t do that again,” “You are being very disrespectful,” and “I won’t let you use anything.” We found this completely unnecessary and inappropriate, especially toward an eight-year-old child who had been patiently waiting for quite some time. My son even apologized, showing great maturity, but the staff member continued with comments such as, “Do you want me not to let you go?” followed by “Fine, I’ll let you go.” It felt like an unnecessary display of authority and was very disappointing.

2026-08-19 via Nuitee
B
Brian couple ca
7
Cons:

Bathroom needs an update.

2026-08-18 via Nuitee
T
Terry couple ca
7
2026-08-18 via Nuitee
V
Vooys solo_traveller ca
6
2026-08-17 via Nuitee
D
DAVID solo_traveller ca
7
2026-08-17 via Nuitee
F
Francis couple ca
8
2026-08-16 via Nuitee
M
melanie family_with_children ca
8
We will definitely be back! We loved the lake area and unlimited use of all the water activities! Our whole family rea
Pros:

The amenities and property is absolutely beautiful!

Cons:

It is run down and due for renovations, especially the rooms. I also wish there was an easier way to get down to the lake. Maybe another set of stairs on the other end of the property.

2026-08-16 via Nuitee
M
Marcus solo_traveller de
6
Pros:

Die Lage zum See mit nettem Strand

Cons:

Wir hatten ein Zimmer im Keller, die Einrichtung war schon in die Jahre gekommen und es sollte mal renoviert werden. Das Zimmer war aber sauber und ruhig.

2026-08-14 via Nuitee
J
Janine solo_traveller ca
7
We had a good time. The indoor pool was great. It was nice sitting outside where the pool area was. The pool was a bit o
Pros:

The location was amazing.

Cons:

The rooms could have a been a bit cleaner. We had no hot water one of the days for a few hours but the front desk lady I believe her name was Reena she was very helpful and made our stay more comfortable.

2026-08-14 via Nuitee
D
Douglas couple ca
6
On arrival I check, room was on third floor. Two weeks before my stay I had a heart attack. I went back to front desk A
Pros:

Property was great, nice setup

Cons:

Little dated , no elevator

2026-08-13 via Nuitee