InTown Suites Extended Stay Norfolk VA

Hotels
5.1 (107 reviews)
5649 Lowery Road , Norfolk , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Smoke alarms
CCTV outside property
Television in common areas
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
3.35
Reviews mention uncleanliness, stained carpet, and issues with room cleaning.
Service
5.85
Mixed reviews on service; some staff were described as rude while others were considered acceptable.
Location
7.35
Positive remarks about the location being convenient; however, safety concerns were raised.
Room Quality
4.35
Concerns about strong odors, misrepresentation of room quality, and need for maintenance.
Amenities
6.35
Basic amenities available, but some issues with housekeeping.
Value for Money
4.35
Negative feedback regarding charges and lack of refunds contribute to a poor value perception.
Food and Beverage
5.35
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
3.85
Multiple reviews indicate overall dissatisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:04

Property Description

Convenient Location
InTown Suites Extended Stay Norfolk VA is strategically located near top attractions such as Topgolf Virginia Beach and Mount Trashmore Park. With easy access to various points of interest, guests can make the most of their stay in Norfolk.

Comfortable Accommodations
Each room at the hotel is thoughtfully equipped with essential amenities including air conditioning, a flat-screen TV, and a private bathroom. The cozy bed linen and towels provided ensure a comfortable and relaxing stay for all guests.

Nearby Attractions
Explore popular sites like Virginia Beach National Golf Club and Cape Henry Lighthouse located just a short distance away from the hotel. With convenient access to Owl Creek and Naval Air Station Oceana, there is no shortage of things to see and do in the area.

Ready to experience comfort and convenience in Norfolk? Book your stay at InTown Suites Extended Stay Norfolk VA now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

5.1
Based on 107 reviews
Cleanliness: 3.35
Service: 5.85
Location: 7.35
Room Quality: 4.35
Amenities: 6.35
Value for Money: 4.35
Food and Beverage: 5.35
Overall Experience: 3.85
J
Jeanie • couple • us
6
2026-01-19 • via Nuitee
A
Anethia • family_with_children • us
4
2026-01-19 • via Nuitee
T
Terrance • solo_traveller • us
1
I didn't stay when they let see the room, it was trashed
Pros:

Norfolk, Lowery Rd.

Cons:

I liked nothing about it

2026-01-19 • via Nuitee
M
Murphy • couple • us
10
2026-01-15 • via Nuitee
K
Kai • couple • us
7
2026-01-13 • via Nuitee
H
hendrix • solo_traveller • us
1
Pros:

Nothing. If had roach and when * went to talk to booking.com they was no help. Really wish I didn't book but had nowhere to go. Now since they don't want to check me out on Sunday,I have to get check out on Saturday but I paid for the until stay. Thanks booking.com for not helping with the situation and I called numerous of times.

Cons:

I wish I would had stayed in my car instead of staying here. Very rude and disrespectful. Very mad but what can I do when nobody want to HELP.

2026-01-12 • via Nuitee
R
Ragheb Sabry • couple • us
1
Pros:

Location.

Cons:

Unsafe and Misrepresented Stay
I booked a non-smoking room, but the hotel had a strong, bad odor in the rooms and hallways, including smoke. The smell affected our belongings and was unsafe, especially since I was traveling with my 6-week-old baby.
There was undisclosed construction from 7 AM–5 PM, constant noise, and drug dealers and people loitering around the entrances, creating serious safety concerns. Management did not cooperate, so I had to leave after 2 nights and received no refund for the remaining 10 days of my reservation.
Not recommended, especially for families.

2025-12-28 • via Nuitee
S
Shawn • couple • us
7
2025-12-22 • via Nuitee
M
Melvin • family_with_children • us
10
On a budget
Pros:

Location

Cons:

There was cookware and utensils in the room. My carpet and chair was stained. Definitely need to replace and the room was not clean thoroughly. House keeping lie so they wouldn’t have to clean the room on the day that it was available. Overall, it was quiet and I was on tight budget.

2025-12-14 • via Nuitee
S
Smith • solo_traveller • us
7
Cons:

I liked the location very good everything in the area

2025-11-21 • via Nuitee
L
Lin • solo_traveller • cn
10
2025-10-15 • via Nuitee
L
Lamar
6
Pros:

Front desk bad people

2025-10-08 • via Nuitee
M
Martha Nelson • couple • us
1
It was awful. This place needs a serious overhaul
Pros:

This place was horrible. We actually left on the 12th of September instead of October 5th lost a lot of money because of it.

Cons:

Noise, uncleanliness, roaches.

2025-10-06 • via Nuitee
M
Martha Nelson • extended_group • us
1
Don't stay here.
Pros:

This place sucks

Cons:

Everything

2025-10-06 • via Nuitee
G
Gerson Flavio • couple • br
3
Pessimo
Pros:

Localizacao

Cons:

Local mal frequentado, todos fumantes , atendimento horrível, check in horrível e sem horário bom

2025-10-04 • via Nuitee
T
Tawanna • couple • us
6
Pros:

Great location, great staff and value.

Cons:

No housekeeping at all elevator often out of order.

2025-09-18 • via Nuitee
B
Brickhouse • solo_traveller • us
1
Pros:

You did not accept pets it was such a big convenience

Cons:

Nothing

2025-08-26 • via Nuitee
J
Joseph
2
Can’t check-in after 7pm and rude staff.
Pros:

Checkin closes at 7pm! This website doesn’t do enough to alert customers about this CRUCIAL detail. I arrived at 9pm only to discover that I was charged for the room they already gave away! The night staff is outrageously rude. Appallingly so. Daytime is a bit better. Do yourself a favor and stay somewhere else. It will be worth the money, and that’s coming from someone who’s very cheap!

2025-08-12 • via Nuitee
D
Daniela Tonova • solo_traveller • bg
4
2025-08-06 • via Nuitee
R
Reshemah • couple • us
1
2025-08-02 • via Nuitee