Cranbrook Hotel

Hotels
5.7 (1437 reviews)
22-24 Coventry Road , Ilford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Affordable pricing
Good location
Cons:
Poor cleanliness
Staff service issues

Categories

Cleanliness
3.66
Several reviews mentioned issues with cleanliness and maintenance, including dirty rooms and poor sanitation.
Service
6.63
Mixed reviews on service, with some staff being mentioned as helpful while others were rude.
Location
8.17
Location praised for its accessibility to public transport and nearby amenities.
Room Quality
4.62
Mentioned small rooms and issues with showers, indicating subpar room quality.
Amenities
5.15
Basic amenities provided, but several issues reported regarding the bathroom and general upkeep.
Value for Money
7.61
Seen as affordable for London, but value diminished by other shortcomings.
Food and Beverage
5.16
Lack of food services and breakfast options mentioned as a downside.
Overall Experience
4.63
General dissatisfaction expressed, but some found it acceptable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Convenient Location
The Cranbrook is ideally situated just a 5-minute walk from Ilford Train Station, providing easy access to central London in just 18 minutes.

Dining Options
Enjoy a delicious breakfast selection at Cranbrook Hotel, with various dining choices for lunch and dinner within a short 3-minute stroll from the property.

Relaxation and Recreation
Unwind in the nearby Valentines Park or take a quick drive to Ilford Golf Club. For sports enthusiasts, the Olympic Stadium is a mere 10-minute journey away.

Ready to experience comfort and convenience at The Cranbrook Hotel? Book your stay now for a memorable London getaway.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 1437 reviews
Cleanliness: 3.66
Service: 6.63
Location: 8.17
Room Quality: 4.62
Amenities: 5.15
Value for Money: 7.61
Food and Beverage: 5.16
Overall Experience: 4.63
C
Caroline • family_with_children • gb
7
Very reasonable price if you are on a budget, 10 min walk from tube
Pros:

Good proximity to ilford tube for visiting O2. Very cheap price and great for just a base to sleep.

Cons:

No headboard.

2026-05-16 • via Nuitee
F
Fraser • solo_traveller • gb
7
2026-05-15 • via Nuitee
A
Adriana • solo_traveller • pt
9
2026-05-15 • via Nuitee
P
Patrick • couple • gb
8
Cheap and cheerful, comfortable and does the job
Pros:

Handy location to our work and other destinations, also right next to lovely valentines park and a great selection of food outlets and restaurants. Quiet room and the staff was friendly and helpful and the receptionist helped us find a parking spot in the various limited parking areas for our whole stay.

Cons:

Little bit rough and ready furniture wise and there was occasionally refurbishing building works going on but at a price point significantly lower than competitors we can accept the cheap and cheerful nature of the place for our two week stay

2026-05-15 • via Nuitee
U
ughradar • family_with_children • gb
1
2026-05-15 • via Nuitee
S
Sharon • couple • gb
5
Pros:

Location

Cons:

Needs updating

2026-05-14 • via Nuitee
J
Joanne • couple • gb
7
We had a pleasant stay at the cranbrook. The staff were welcoming and helpful and the room was clean
Pros:

The location and the staff.

Cons:

The deposit and time it took to refund and having to email your ID details.

2026-05-14 • via Nuitee
A
Ahmed • solo_traveller • gb
1
they looters took my money and they didn't accommodate on when I booked
Pros:

no room available for me on the day

Cons:

the staff is very rude

2026-05-14 • via Nuitee
J
Jonathan • couple • gb
10
Keep up with your service I enjoyed my stay
Pros:

Rooms where very nice and clean

Cons:

It's was good I enjoyed my stay

2026-05-13 • via Nuitee
S
Steven • solo_traveller • gb
8
2026-05-13 • via Nuitee
S
Sivakumar • solo_traveller • gb
6
2026-05-12 • via Nuitee
K
Kumar • solo_traveller • gb
5
2026-05-12 • via Nuitee
S
Syed • solo_traveller • ie
1
Pros:

They took deposit money and they not transferd back morethen one week is gone also was not comfirtable.

2026-05-10 • via Nuitee
A
Ahmed • extended_group • gb
6
2026-05-10 • via Nuitee
A
Akhtar • solo_traveller • gb
5
2026-05-09 • via Nuitee
A
Anja • family_with_children • dk
2
Pros:

Egentlig okay flinke det man talte med dem.
Ordnede dig en bruser der ikke virkede, så der ikke kunne bades, der kom ny op. Vores senge blev redt, og nye håndklæder hver dag og ordnet lidt.

Cons:

Sengene var ikke noget man kan byde nogen at sove i. Og der blev ikke reageret på man påpegede det.
Der var vindue og dør med fugt i, som i meget og de var ved at falde ud.
Havde bedt (skrevet) om værelse nede, da har dårligt ben, får på 3 sal.
Fik ikke rent sengetøj en eneste dag, vi var der.

2026-05-09 • via Nuitee
C
Choudary • couple • gb
10
2026-05-09 • via Nuitee
P
Paul • solo_traveller • gb
7
2026-05-08 • via Nuitee
M
Marian • solo_traveller • gb
10
2026-05-08 • via Nuitee
I
Iason • extended_group • gr
8
Basic and comfortable stay with no negative surprises.
Pros:

I can give no update about the 50 pound deposit refund yet because I recently checked out. The hotel listing already informed me about the initially 100 pound deposit and the staff personally message me about it as well. I was asked 50 pounds when I arrived with the staff saying its lowered now. After reading the reviews I was skeptical and my expectations where really low. The hotel exceeded my expectations. It was clean, the beds where comfortable and there was a daily room service. The staff was accommodating. The staff made adjustments to my room according to my needs before visiting the hotel. Keep in mind that this is a 2 star hotel and my review is according to that. The nearby Valentines park is beautiful and there are a few shops worth visiting around, other than that the subway is 10 minutes away on foot and it can get you in central London in less than an hour thanks to the fast Elizabeth line. Overall a nice stay without any significant negative surprises. Great value for money for me personally even after counting the 50 pound deposit as an expense as of now.

Cons:

I can give no update about the 50 pound deposit refund yet because I recently checked out. While there was a daily room service that did tasks like change towels and throw out the garbage, the bedsheets where not changed daily but where laid back as they where, the actual frequency of changing the bedsheets is unknown for me to state. I did not request new bedsheets my self.

2026-05-08 • via Nuitee