Park Hotel

Hotels
5.6 (1007 reviews)
327 Cranbrook Road , Ilford , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great value hotel
Polite staff
Cons:
Damage furniture
Dirty carpet
Health and safety issues

Categories

Cleanliness
3.72
Several reviews mention dirty carpets and issues with mice.
Service
7.23
Staff was polite and check-in was quick, though amenities fell short.
Location
7.73
Location is convenient to town center, though a bit distant from the city center.
Room Quality
4.22
Issues with cold rooms and damaged furniture noted.
Amenities
3.72
Shortage of basic toiletries like shower gel and overall poor facilities.
Value for Money
7.73
Great value for price but with several compromises.
Food and Beverage
4.72
No food or beverage services mentioned.
Overall Experience
5.73
Overall acceptable experience, though with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:26

Property Description

Prime Location near Valentines Park
The Park Hotel is nestled next to the picturesque Valentines Park, offering a serene escape with lush gardens and a charming boating lake.

Comfortable Rooms with Modern Amenities
Each room at the Park Hotel is equipped with convenient tea and coffee facilities, a flat-screen TV, and a private bathroom stocked with complimentary toiletries for a relaxing stay.

Convenient Access to Transport and Dining
Located a short walk from Ilford Rail Station and Gants Hill Underground Station, guests can easily explore the city. Enjoy a hearty breakfast at the hotel before venturing out to nearby international dining options.

Experience tranquility and convenience at the Park Hotel - book your stay now for a delightful retreat near bustling London.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancellation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required at check-in for incidental charges. This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

As per our Hotel Policy all the requests (any kind of requests) must be confirmed via e-mail by the authorized staff, otherwise they will not be accepted in case of any future additional invoices or commissions.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancellation will incur a 100% charge, regardless the date in which the cancellation is requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 1007 reviews
Cleanliness: 3.72
Service: 7.23
Location: 7.73
Room Quality: 4.22
Amenities: 3.72
Value for Money: 7.73
Food and Beverage: 4.72
Overall Experience: 5.73
H
Hina family_with_children gb
1
Pros:

Nothing

Cons:

During my recent stay, I was disappointed by the unprofessional conduct of the hotel staff. Instead of a courteous handover, the room key was thrown across the desk. Furthermore, the room had an unpleasant odor and was not clean. The beds were noticeably worn, with displaced springs. Additionally, essential amenities were lacking, as there were no hygiene products or a waste bin in the toilet, and no kettle was provided in the room.

2026-04-04 via Nuitee
A
Andrew solo_traveller gb
9
Fine
Pros:

Fine

Cons:

Fine

2026-04-03 via Nuitee
M
Mathikunan couple gb
5
2026-04-03 via Nuitee
R
Rox couple gb
7
2026-04-02 via Nuitee
T
Taran couple gb
9
😍
Pros:

Location.

Cons:

Convinience.

2026-04-01 via Nuitee
N
Nasar Ul couple pk
5
2026-04-01 via Nuitee
N
Nasar Ul couple pk
2
2026-04-01 via Nuitee
N
Nasar Ul couple pk
3
2026-04-01 via Nuitee
A
Anthony couple gb
9
Pros:

Good parking very good for price

2026-03-31 via Nuitee
H
Heather family_with_children gb
5
More respect to single female travellers
Pros:

The room was spacious

Cons:

The bathroom were across the corridor and the key wouldn't work couldn't lock it to have a shower
Staff was very difficult with me it had been an emergency stay it was nearly 2 in the morning I had booked from booking .com They weren't going to let me stay till I presented some documents. I mean I know there are rules but please that time of the morning they could see I was stressed cold, and frightened a single women on her own and they even threatened to call the police on me. If I was not desperate for a bed for the night i would of walked out.

2026-03-31 via Nuitee
N
Navjot solo_traveller gb
7
2026-03-30 via Nuitee
K
Kartik couple gb
10
Pros:

Very nice

Cons:

Nithing everthing perfact

2026-03-30 via Nuitee
S
Shehrazer family_with_children pk
7
2026-03-29 via Nuitee
E
El baroudi family_with_children es
9
2026-03-29 via Nuitee
T
Tanveer couple gb
8
2026-03-29 via Nuitee
A
Angelova family_with_children gb
8
2026-03-29 via Nuitee
S
Sherwin couple gb
5
2026-03-29 via Nuitee
T
Tharaka LP couple gb
10
2026-03-28 via Nuitee
A
Aleksejs solo_traveller gb
9
2026-03-27 via Nuitee
A
Aleksejs couple gb
9
2026-03-27 via Nuitee