Park Hotel

Hotels
5.6 (902 reviews)
327 Cranbrook Road , Ilford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great value hotel
Polite staff
Cons:
Damage furniture
Dirty carpet
Health and safety issues

Categories

Cleanliness
3.72
Several reviews mention dirty carpets and issues with mice.
Service
7.23
Staff was polite and check-in was quick, though amenities fell short.
Location
7.73
Location is convenient to town center, though a bit distant from the city center.
Room Quality
4.22
Issues with cold rooms and damaged furniture noted.
Amenities
3.72
Shortage of basic toiletries like shower gel and overall poor facilities.
Value for Money
7.73
Great value for price but with several compromises.
Food and Beverage
4.72
No food or beverage services mentioned.
Overall Experience
5.73
Overall acceptable experience, though with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:26

Property Description

Prime Location near Valentines Park
The Park Hotel is nestled next to the picturesque Valentines Park, offering a serene escape with lush gardens and a charming boating lake.

Comfortable Rooms with Modern Amenities
Each room at the Park Hotel is equipped with convenient tea and coffee facilities, a flat-screen TV, and a private bathroom stocked with complimentary toiletries for a relaxing stay.

Convenient Access to Transport and Dining
Located a short walk from Ilford Rail Station and Gants Hill Underground Station, guests can easily explore the city. Enjoy a hearty breakfast at the hotel before venturing out to nearby international dining options.

Experience tranquility and convenience at the Park Hotel - book your stay now for a delightful retreat near bustling London.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancellation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required at check-in for incidental charges. This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

As per our Hotel Policy all the requests (any kind of requests) must be confirmed via e-mail by the authorized staff, otherwise they will not be accepted in case of any future additional invoices or commissions.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancellation will incur a 100% charge, regardless the date in which the cancellation is requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 902 reviews
Cleanliness: 3.72
Service: 7.23
Location: 7.73
Room Quality: 4.22
Amenities: 3.72
Value for Money: 7.73
Food and Beverage: 4.72
Overall Experience: 5.73
K
Khokharr • couple • gb
8
2026-02-28 • via Nuitee
F
Freddie • solo_traveller • gb
7
2026-02-28 • via Nuitee
A
Alanna • family_with_children • gb
5
You get what you pay for.
Pros:

Cheap price, toilet was nice! You get what you pay for. If you pay £33 for a room, you cant expect boogie, it was ghetto and that was okay

Cons:

Mattress was quite cheap and boney, with the mattress topper being thin sheet. A small cursive argument happened at the start between some homeless couple and the receptionist, who was very apologetic. 100 deposit that can take anywhere from 5-14 working days is crazy as the room isnt even worth this price, with how ghetto the inside is as well, not completely convinced theres £100 worth of damage u could make. When the wind blew, my door would rattle, and the radiator makes a terrible clicking noise all throughout the night.

2026-02-28 • via Nuitee
S
Stephen Simbarashe • family_with_children • gb
6
Pros:

The service

Cons:

Towels . I have a question mark if they are always new. Couldn't use them though given i had my own. Im not saying they aren't new but its just a feeling

2026-02-28 • via Nuitee
J
Jenny • family_with_children • fr
8
Pros:

Staff attitude was fantastic, they were happy for me to move room to one with a desk, in fact let me choose out of several!
Location to Park is amazing

2026-02-27 • via Nuitee
M
Mohamed • couple • gb
8
2026-02-27 • via Nuitee
M
Magdalena • family_with_children • gb
7
2026-02-27 • via Nuitee
M
Mohamed • solo_traveller • gb
8
2026-02-27 • via Nuitee
P
Pinaud • family_with_children • gb
10
Pros:

Clean (good cleaners), staff friendly and good location for shopping and transport.

2026-02-27 • via Nuitee
R
Ravichandran • solo_traveller • gb
10
2026-02-26 • via Nuitee
E
Einoras • couple • gb
1
2026-02-26 • via Nuitee
E
Emmanuel • couple • gb
10
2026-02-26 • via Nuitee
K
Khan • couple • gb
9
Good
Pros:

Very nice staff

Cons:

Nothing

2026-02-25 • via Nuitee
K
Kulwant • extended_group • in
7
2026-02-25 • via Nuitee
N
Naylton • couple • gb
1
With 100£ deposit , the price is okay but still far for good value
Pros:

Old very old and missing towels

Cons:

Mice , rats and the staff that couldn’t speak proper English

2026-02-23 • via Nuitee
N
Nathalie • couple • gb
4
Too small for tall people
Pros:

Good Location, friendly helpful staff, clean room, competitive price for ensuite

Cons:

The bed must have been the smallest standard double bed size in the UK 6" length, 183 cm which was very uncomfortable because I am 6" tall, so my feet were hanging out up above the ankle, and so was my wife who is 5"7.5'.

2026-02-23 • via Nuitee
S
Saif • family_with_children • gb
8
2026-02-23 • via Nuitee
O
Olusegun • solo_traveller • gb
1
Very rude staff.
Pros:

Good location.

Cons:

Slamming doors that keep you awake all night and day.

2026-02-23 • via Nuitee
C
Charles • solo_traveller • us
5
Decent enough for the price
Pros:

It was a cute place

Cons:

I was expecting a tad bit cleaner and some better staff to help when something went wrong

2026-02-23 • via Nuitee
C
Currell • family_with_children • gb
9
Pros:

Parking directly outside. Friendly staff. Easy access quick response for last min stay

Cons:

Short stay one night. Only issue was that we paid good price for room, but had to pay £100 deposit and takes long to return but we paid a lot more than what room was worth.

2026-02-22 • via Nuitee