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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Family rooms
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
Review Highlights
Categories
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Property Description
Prime Location near Valentines Park
The Park Hotel is nestled next to the picturesque Valentines Park, offering a serene escape with lush gardens and a charming boating lake.
Comfortable Rooms with Modern Amenities
Each room at the Park Hotel is equipped with convenient tea and coffee facilities, a flat-screen TV, and a private bathroom stocked with complimentary toiletries for a relaxing stay.
Convenient Access to Transport and Dining
Located a short walk from Ilford Rail Station and Gants Hill Underground Station, guests can easily explore the city. Enjoy a hearty breakfast at the hotel before venturing out to nearby international dining options.
Experience tranquility and convenience at the Park Hotel - book your stay now for a delightful retreat near bustling London.
Extra-person charges may apply and vary depending on property policy.
Please note extra beds are not available
Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancellation or modification.
All guests are required to provide a government issued photo ID at check-in. A credit card is required at check-in for incidental charges. This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests are advised the same card that was used to make the booking will be required to show on check-in.
As per our Hotel Policy all the requests (any kind of requests) must be confirmed via e-mail by the authorized staff, otherwise they will not be accepted in case of any future additional invoices or commissions.
Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancellation will incur a 100% charge, regardless the date in which the cancellation is requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Breakfast is amazing. I though breakfast will be free with booking.
Staff very rude and not very helpful
Staff was amazing
The location and the staff was very helpful
Nothing
Request for Compensation Due to Multiple Service Issues
Dear Booking.com Customer Service Team,
I am writing to express my disappointment with a hotel stay I booked via your platform. The following issues significantly impacted my comfort:
The shower door was faulty and did not close, causing water leakage.
The room temperature was unbearably hot, and despite multiple requests, a fan was only provided the next day.
The TV in the room did not work, and staff were unable to fix it.
Room cleaning was only done on the first day; no cleaning occurred for the next three days.
Given these problems, I kindly request a partial refund or some form of compensation. I hope you will address this promptly.
Sincerely,
The hotel is nice and affordable
Firstly, this time I was offered a room without a lock. I had to go up and down 3 times from another building to tell them the lock is broken for them to believe it. Next, I was offered a good big room. There was no TV remote, no electric kettle no cups but we asked the kettle and cups later.
Also, the housekeeping just enters the room without even knocking the door and before the checking out time. I find this unacceptable and a serious violation of guest privacy. And this thing happened to me 3 times times while staying there on different days.
Beautiful staff
Nothing
Clean and tidy, close to amenities and great staff
The rain
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