Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Some amenities outdated

Categories

Cleanliness
7.36
Mixed sentiments; several reviews mention cleanliness issues.
Service
9.33
Consistently positive remarks about helpful and friendly staff.
Location
9.37
Highly praised for convenience to attractions and transport.
Room Quality
8.32
Comments indicate comfort, but some rooms are reported as outdated.
Amenities
8.35
Generally acceptable but some amenities like breakfast reported as poor.
Value for Money
8.31
Price recognized as reasonable but some costs noted as excessive.
Food and Beverage
7.36
Breakfast offerings received specific criticism for quality.
Overall Experience
8.83
Overall positive experiences but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:13

Property Description

Historic Charm and Modern Comforts

Prime Location: Hotel Palma, nestled near Pompeii’s ancient ruins and the Pompei Santuario Station, offers easy access to both history and modern convenience.

Breathtaking Views: Indulge in the beauty of Mount Vesuvius from the hotel's panoramic terrace, a perfect spot to unwind and take in the mesmerizing surroundings.

Delightful Amenities: Enjoy a relaxing soak in the mini hot tub (available seasonally) and start your mornings with a delicious Neapolitan breakfast featuring homemade delicacies.

Experience the perfect blend of history and relaxation at Hotel Palma. Book now to secure your stay and explore Pompeii in style.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.4
Based on 437 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
R
Rick • family_with_children • gb
9
All round solid, really good value for money hotel. Super staff
Pros:

All round solid, really good value for money hotel. Super staff

2026-10-31 • via Nuitee
S
Stefano • family_with_children • it
8
Ottimo per girare Pompei
Pros:

Posizione dell'albergo e cordialità e disponibilità del personale

Cons:

La vasca al posto della doccia

2026-10-31 • via Nuitee
Y
Yuri • extended_group • jp
10
2026-10-30 • via Nuitee
E
Ernani • solo_traveller • br
8
Pros:

Cafe da manhã bom, localização boa

Cons:

Estacionamento na rua

2026-10-29 • via Nuitee
B
Bernd • solo_traveller • at
6
Pros:

Die Lage zu den Sehenswürdigkeiten.

Cons:

Im Zimmer 212 löst sich die Tapete von den Wänden

2026-10-29 • via Nuitee
A
Antonio • couple • it
10
2026-10-29 • via Nuitee
V
veerle • couple • be
10
2026-10-27 • via Nuitee
A
alfredo • solo_traveller • it
8
2026-10-25 • via Nuitee
D
Daniel • solo_traveller • us
9
Welcoming home away from home
Pros:

Staff was friendly and very helpful. Breakfast ( part of stay) and dinners (extra cost) we're both very complete and tasty. Felt like a family affair.
Easy walk to Pompei entrance and across the street from a train to see Herculaneum, or into Naples. The Local Cathedral is right next door and is a feast of art inside.
A nice downtown with many dining options and lots of shopping opportunities. Pompei is a comfortable and pleasant destination for travelers and Hotel Palma will make you comfortable at the center of it all.

Cons:

If you like a wash cloth in the shower or at the sink it was not there, as in most European countries. Also no Kleenex.

2026-10-15 • via Nuitee
M
Morten • couple • no
9
2026-10-12 • via Nuitee
B
Bernegger • family_with_children • ch
8
2026-10-09 • via Nuitee
M
marialuisa • couple • it
6
Pros:

posizione

2026-09-16 • via Nuitee
M
Martine • solo_traveller • fr
9
Pros:

Bon emplacement, chambre confortable, petit déjeuner varié.
Accueil chaleureux

Cons:

Salle de bain un peu vieillissante, pas de réponse à mes demandes préalables.

2026-09-02 • via Nuitee
P
Prato • couple • fr
10
Au top! Je recommande
Pros:

Emplacement parfait, en plein centre ville mais au calme!
Stationnement très facile!
Accueil ++++
C’est la deuxième fois que je réside dans cet hôtel! Et sûrement pas la dernière

2026-08-30 • via Nuitee
P
Pierre Laure • family_with_children • fr
10
Nous avons passé un excellent séjour dans cette maison très agréable, confortable et parfaitement adaptée pour profiter
Pros:

Nous avons passé un excellent séjour dans cette maison très agréable, confortable et parfaitement adaptée pour profiter de vacances reposantes dans les Pouilles. La piscine est un vrai plus ! Les propriétaires sont très accueillants, chaleureux et disponibles. Une très belle adresse que nous recommandons sans hésitation. Nous reviendrons avec grand plaisir !

2026-08-28 • via Nuitee
P
pietro • family_with_children • it
10
Pros:

Ottima posizione, molto silenziosa di notte. Buoni i servizi

2026-08-28 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-08-28 • via Nuitee
B
Brahim • solo_traveller • fr
9
Pros:

L'emplacement à côté de la gare, des ruines de la cité antique de Pompéi et des commerces.
Le personnel était très disponible et aux petits soins. Un séjour très agréable.

2026-08-25 • via Nuitee
B
Birgit • solo_traveller • nl
7
2026-08-24 • via Nuitee
A
Adriano • family_with_children • it
7
Pulito, onesto e personale molto accogliente. Consigliato
Pros:

La posizione dell'hotel è perfetta, si raggiunge sia il santuario che gli scavi a piedi, l'hotel ha i propri posti auto dedicati e consente così una visita a Pompei super agevole potendosi di fatto dimenticare la macchina e girando tutto a piedi. Bello il rooftop, peccato che non abbia il bar e che la Jacuzzi abbia degli orari di utilizzo "limitati", avrei gradito un relax di mezza notte con vista.

Cons:

L'albergo soffre un po' l'età, questo dice tutto, semplicemente la struttura è datata e risente di questo, ci sono delle piccole manutenzioni che non sfuggirebbero alle catene più grandi ma va bene così.

2026-08-24 • via Nuitee