Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Some amenities outdated

Categories

Cleanliness
7.36
Mixed sentiments; several reviews mention cleanliness issues.
Service
9.33
Consistently positive remarks about helpful and friendly staff.
Location
9.37
Highly praised for convenience to attractions and transport.
Room Quality
8.32
Comments indicate comfort, but some rooms are reported as outdated.
Amenities
8.35
Generally acceptable but some amenities like breakfast reported as poor.
Value for Money
8.31
Price recognized as reasonable but some costs noted as excessive.
Food and Beverage
7.36
Breakfast offerings received specific criticism for quality.
Overall Experience
8.83
Overall positive experiences but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:13

Property Description

Historic Charm and Modern Comforts

Prime Location: Hotel Palma, nestled near Pompeii’s ancient ruins and the Pompei Santuario Station, offers easy access to both history and modern convenience.

Breathtaking Views: Indulge in the beauty of Mount Vesuvius from the hotel's panoramic terrace, a perfect spot to unwind and take in the mesmerizing surroundings.

Delightful Amenities: Enjoy a relaxing soak in the mini hot tub (available seasonally) and start your mornings with a delicious Neapolitan breakfast featuring homemade delicacies.

Experience the perfect blend of history and relaxation at Hotel Palma. Book now to secure your stay and explore Pompeii in style.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.4
Based on 426 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
S
Stefano • solo_traveller • it
10
2026-08-04 • via Nuitee
M
MARIA JOSE • solo_traveller • es
9
Muy buena opción
Pros:

El desayuno incluido y la atención recibida

2026-08-02 • via Nuitee
G
Garry • family_with_children • ie
10
very happy to stay here on a lifetime promise to myself to visit the ruins of Pompeii.
Pros:

The Palma hotel is a very friendly welcoming hotel at guess family run . If I had any requests they were dealt with promptly and with no fuss.

Cons:

leaving

2026-07-24 • via Nuitee
D
Dueholm • solo_traveller • dk
7
Pros:

Virkelig dejligt med tagterrassen.

Cons:

Der sad altid 4-5 personer i området omkring receptionen og skiftevis kiggede på deres telefoner og os gæster som gik forbi. De brugte dem meget og utrolig højlydt, uden hensyn til om andre gæster var interesseret i hvad de så på deres telefon.

2026-07-20 • via Nuitee
S
Simona • couple • it
9
2026-07-16 • via Nuitee
F
Francesca Melania • couple • it
8
2026-07-13 • via Nuitee
A
andrey • family_with_children • ru
8
2026-07-07 • via Nuitee
R
Roberto • couple • it
8
Pros:

Vicino al centro bella camera spaziosa personale molto gentile

Cons:

La colazione è stata al di sotto delle aspettative

2026-07-06 • via Nuitee
F
fabio • solo_traveller • it
4
Pros:

La posizione

Cons:

Il personale in reception non è piaciuto. Nonostante avessi provveduto a richiedere per tempo, via chat, i dati per la fatturazione direttamente alla struttura, con tanto di conferma, ha negato di avere i relativi riferimenti facendo attendere gli ospiti al banco per l'emissione della fattura che avevano una partenza imminente.

2026-07-05 • via Nuitee
A
Adele Federica • couple • it
7
Pros:

La camera molto elegante

Cons:

Ho trovato un ragno enorme sul letto

2026-06-30 • via Nuitee
P
Pierce • couple • us
10
Pros:

Classic hotel comfort. Great staff and location.

2026-06-28 • via Nuitee
M
Mark • couple • gb
9
Would definitely stay here again.
Pros:

Great location. Lovely staff.

2026-06-28 • via Nuitee
A
Andrea • couple • de
9
Tolle Dachterrasse mit Whirlpool und tollem Ausblick
Pros:

Das Frühstück für ein 4 Sterne Hotel war sehr dürftig.

2026-06-27 • via Nuitee
B
Baby jade • solo_traveller • us
10
Pros:

Location was great. Breakfast was good.

Cons:

The beds were uncomfortable

2026-06-25 • via Nuitee
V
Viktória • solo_traveller • sk
10
2026-06-11 • via Nuitee
S
Stephen • solo_traveller • ca
9
Pros:

The room was clean and comfortable. AC was efficient. Location was excellent.

Cons:

Shower door was awkward. Breakfast was OK but quantity was limited

2026-06-03 • via Nuitee
C
cufari • extended_group • it
8
2026-06-02 • via Nuitee
L
Laurence • family_with_children • gb
8
A hotel in a great location with friendly, helpful staff, comfortable rooms and good breakfast offer
Pros:

Manuela at reception was very helpful, which was very much appreciated. The room had working air conditioning and comfortable beds. We had a family room, and it worked well for one night. Breakfast was good and we enjoyed our drinks on the roof terrace.

We visited Pompeii, and this hotel is ideally situated to walk there.

Cons:

Our neighbour having their TV on all night long!

2026-05-31 • via Nuitee
L
lenice fernandes • couple • br
9
2026-05-30 • via Nuitee
F
Franca • solo_traveller • it
8
Pros:

Centralita' dell hotel

2026-05-23 • via Nuitee