Sercotel Sorolla Palace

Hotels
Sercotel Hoteles
8.7 (10444 reviews)
Avenida de Las Cortes Valencianas, 58 , Valencia , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
High-quality breakfast
Cons:
Noisy environment
Issues with hot water
Inadequate response to service requests
Parking costs

Categories

Cleanliness
8.2
Some complaints regarding cleanliness noted, particularly in the sauna and pool area.
Service
9.2
Generally positive feedback on staff friendliness, with a few exceptions regarding responsiveness.
Location
9.2
Commended for its excellent location near public transport and local attractions.
Room Quality
8.7
Rooms are spacious and comfortable, though there were issues with bed configuration.
Amenities
7.7
Several amenities were noted as lacking or in need of maintenance, such as the pool and sauna.
Value for Money
8.7
Mixed feelings about pricing, especially concerning parking fees.
Food and Beverage
9.2
High praise for the breakfast quality and variety.
Overall Experience
8.7
Overall a good experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:22

Property Description

Luxurious Accommodation
Experience the elegance of Sorolla Palace, a mere 50 meters from Valencia's Congress Centre. Enjoy the beautiful terrace with an outdoor pool, hot tub, gym, and free Wi-Fi. The bright, attractively decorated rooms feature air conditioning and flat-screen satellite TV. Impressive Views
The upper floors offer stunning city views, while the outdoor pool's retractable roof allows for year-round enjoyment. Indulge in Mediterranean and international cuisine, tapas, and cocktails at the cafeteria L'Estany. Convenient Location
Just a 5-minute walk from Beniferri metro station, explore the city easily with a 9-stop connection to the City of Arts and Sciences. Don't miss out on the tranquility of Beniferri Park, only 100 meters away. Book your stay at Sercotel Sorolla Palace for an unforgettable experience.

Important information:

If you are traveling with children, please contact the property to provide the children's age. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note that when booking more than 4 rooms, different conditions and supplements may apply.

Outdoor pool will be in service at the end of Spring, throughout the Summer and early Fall.

Indoor winter heated pool will be covered at the end of Fall, throughout Winter and early Spring.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 10444 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
J
Jan couple nl
8
Prima hotel met uitstekende faciliteiten
2026-02-14 via Nuitee
S
Sally couple es
9
2026-02-14 via Nuitee
M
Mª Francisca extended_group es
10
Excelente
Pros:

La limpieza, el desayuno maravilloso y después la atención en general del hotel. En general todo perfecto, y volveremos seguro.

Cons:

Nada, todo perfecto

2026-02-14 via Nuitee
M
Martinez Mateo extended_group es
10
2026-02-14 via Nuitee
A
Abslem family_with_children fr
8
2026-02-14 via Nuitee
M
Maksim extended_group es
5
Pros:

Near casino

Cons:

In regular room bed was broken. Hotel’s technician tried to repair without any success. In a premium room, AC works very bad. Windows are not attached well, so during windy weather, it was extremely loud.

2026-02-14 via Nuitee
V
Víctor couple es
6
2026-02-13 via Nuitee
A
Ana couple es
9
2026-02-13 via Nuitee
E
Evgeny solo_traveller ch
10
Pros:

Super Lage

2026-02-13 via Nuitee
L
Lidia family_with_children es
10
2026-02-13 via Nuitee
M
Marjorie solo_traveller nl
9
2026-02-12 via Nuitee
O
oier solo_traveller es
9
2026-02-12 via Nuitee
M
Maria Isabel couple es
9
Para repetir
Pros:

Habitación, vistas y desayuno

Cons:

El Chequing muy lento. Mucha cola. Aun con el Chequing hecho previamente esperamos mucho para que nos dieran la llave

2026-02-12 via Nuitee
A
Aliaga couple es
7
2026-02-12 via Nuitee
A
Amadou couple gb
10
2026-02-12 via Nuitee
J
Jose family_with_children es
8
Pros:

Desayuno

Cons:

Que no tienen smart t.v

2026-02-12 via Nuitee
J
Jose family_with_children es
8
Pros:

El desayuno.

2026-02-12 via Nuitee
S
Samuel solo_traveller es
8
2026-02-12 via Nuitee
A
Ana couple es
3
Decepcionada
Pros:

El buffete del desayuno estaba genial

Cons:

El personal, el cheking, las camas

2026-02-12 via Nuitee
F
Fernando family_with_children es
7
Pros:

En general el hotel es correcto en cuanto a instalaciones y limpieza

Cons:

La actitud de algunos trabajadores es algo pasota

2026-02-11 via Nuitee