Comfort Suites Laredo - Nuevo Laredo

Hotels
•
Comfort Suites
8.4 (189 reviews)
6551 Metro Court , Laredo , US
+1 956-725-5222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near mall/center
Good value / strong price-quality ratio
Friendly, helpful staff and reception
Included breakfast with good waffles and fruit
Clean and comfortable rooms reported by many
Pool available (when open)
Cons:
Room odors, mold, and reports of hair/unclean rooms
Small or limited parking; signage to parking unclear
Breakfast service timing and occasional extra charges
Pool sometimes unavailable during stays
Low or inconsistent water pressure; occasional no-water incidents
Room issues: very soft mattresses, small room sizes, dingy feel
Billing problems (double charge) reported without resolution

Categories

Cleanliness
6.5
Multiple guests reported room odors, mold/musty smell, visible hair and general uncleanliness; others reported daily cleaning was good, so cleanliness is mixed but notably problematic in some stays.
Service
9.6
Consistently praised staff: courteous, helpful reception and management; guests specifically note understanding, good reception service and recommend the hotel.
Location
9.4
Very frequently mentioned as a strong point: close to mall/center, convenient parking entrance (although signage issue noted), considered an excellent location by many guests.
Room Quality
7.6
Mixed reports: some find rooms comfortable and spacious, others report small room sizes, very soft mattresses, dingy feel, AC placement issues and layout mismatches (expected suite vs two beds).
Amenities
7.8
Pool and included breakfast are positives, but pool availability issues, small parking, lack of safety bars in showers and small trash cans were common drawbacks.
Value for Money
9.4
Multiple guests explicitly praise the hotel as excellent value and good price-quality balance; overall seen as very good cost-benefit.
Food and Beverage
8.1
Breakfast receives mixed feedback: waffles and fruit praised, but complaints about late service, limited beverage variety and unexpected extra charges were reported.
Overall Experience
8.8
Overall positive sentiment: many recommend and describe peaceful, clean and well-located stays, though recurring operational issues (water, smells, billing) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Airport Shuttle Service
Enjoy complimentary shuttle services to Laredo International Airport from AmerikSuites, located just behind Mall Del Norte.

Luxurious Suites with Amenities
Each suite at AmerikSuites is equipped with a 32-inch flat-screen TV, free Wi-Fi, coffee facilities, a microwave, and a refrigerator.

Relaxing Outdoor Features
Unwind at the garden patio with a 40-foot waterfall, take a dip in the outdoor pool, or enjoy the hot tub and gym facilities offered at the hotel.

Book your stay at AmerikSuites at Mall del Norte for a perfect blend of convenience and comfort!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRD

Location

Guest Reviews

8.4
Based on 189 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.4
Room Quality: 7.6
Amenities: 7.8
Value for Money: 9.4
Food and Beverage: 8.1
Overall Experience: 8.8
C
Carissa • solo_traveller • us
8
2026-10-29 • via Nuitee
J
Juan • extended_group • ca
8
Pros:

Near a mall

Cons:

Breakfast was to late

2026-10-29 • via Nuitee
S
Sergio Humberto Cerda • family_with_children • mx
10
Pros:

Habitaciones amplias y muy limpias, cerca de centro comercial

Cons:

Estacionamiento pequeño, corres riesgo de no alcanzar lugar

2026-10-25 • via Nuitee
V
Victor • extended_group • mx
10
2026-10-24 • via Nuitee
D
Deeni • family_with_children • us
10
2026-10-22 • via Nuitee
H
Hector • family_with_children • mx
9
2026-10-20 • via Nuitee
Y
Yvonne • couple • us
10
2026-10-19 • via Nuitee
O
Oscar • couple • mx
9
EXCELENTE SERVICIO
Pros:

EXCELENTE CALIDAD PRECIO Y UBICACION

Cons:

NO TENGO QUEJA

2026-10-19 • via Nuitee
P
PEDRO • family_with_children • mx
9
Pros:

Ubicación

Cons:

Desayuno y cargo extra no reconocido

2026-10-19 • via Nuitee
E
evelynne • couple • us
10
2026-10-19 • via Nuitee
X
Xiaolei • solo_traveller • cn
10
2026-10-18 • via Nuitee
R
Roiz • solo_traveller • mx
7
Está OK
Pros:

Muy buena ubicación y buen precio

Cons:

El colchón de la cama es demasiado blando.

2026-10-14 • via Nuitee
J
Jose • family_with_children • us
8
Para una noche está bien
Pros:

La ubicación, y la amabilidad de la recepcionista

Cons:

La verdad. La habitación olía mal y en la cama habían muchos cabellos largos.

2026-10-13 • via Nuitee
J
Juan Eduardo • solo_traveller • mx
7
2026-10-12 • via Nuitee
R
Rosa • family_with_children • us
10
2026-10-12 • via Nuitee
M
Mauricio • family_with_children • mx
8
Muy bien, costo-beneficio excelente.
Pros:

El desayuno está muy bien. Los waffles y la fruta excelente. Estaría bien un poco de variedad en las bebidas, pero en general bien, rico y las mesas limpias.

Cons:

Faltaba un poco más de variedad en las bebidas. Como nos tocó una habitación en planta baja, se escuchaba mucho ruido al exterior del hotel por la llegada o partida de otros huespedes.

2026-10-11 • via Nuitee
D
Daniel Alejandro • solo_traveller • mx
9
Pros:

La alberca y el desayuno incluido

2026-09-18 • via Nuitee
V
Vidales • extended_group • mx
10
2026-09-14 • via Nuitee
M
Martinez • couple • us
7
All good
Pros:

Good area

Cons:

NA

2026-09-10 • via Nuitee
D
DiGabriel • couple • us
10
2026-09-09 • via Nuitee