Pestana Porto Santo Premium All Inclusive Beach & SPA Resort

Hotels
Pestana Hotel & Resorts
8.9 (1190 reviews)
Estrada Regional 111 Nº 120 - Sitio Do Campo De Baixo , Porto Santo , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Well-maintained amenities
Personalized service
Cons:
Poor food quality
Additional costs for sunbeds
Concerns about cleanliness of food

Categories

Cleanliness
8.35
The room was spacious and clean, but concerns about food hygiene were mentioned.
Service
9.85
Exceptional service from staff, especially Marta, who was very helpful and attentive.
Location
9.35
Superb location with great access to the beach and well-maintained gardens.
Room Quality
8.85
Rooms are described as clean and spacious; upgrades made the experience special.
Amenities
9.35
Great facilities including pools and a spa that were well-maintained.
Value for Money
8.85
Satisfactory but slightly offset by additional costs for sunbeds.
Food and Beverage
7.35
Concerns over food quality, with reports of inadequacy and food poisoning.
Overall Experience
9.25
Overall a pleasant stay with some notable issues, particularly concerning food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:52

Property Description

Private Sandy Beach and Natural-style Pools
Experience luxury and relaxation at our 5-star resort with a private sandy beach and two natural-style pool areas surrounded by lush gardens.

Elegantly Decorated Rooms with Private Balconies
Enjoy stunning ocean views from your private balcony in our elegantly decorated rooms, furnished in soothing blue and green shades.

Gourmet Dining and Spa Experiences
Indulge in a variety of dining options at our 5 restaurants and 2 bars, offering Italian and Mediterranean cuisine. Relax and rejuvenate at our spa with heated pools, saunas, and steam baths.

Book now to experience the ultimate seaside getaway at Pestana Porto Santo Beach Resort & SPA!

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.




Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 1190 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
C
Carolina solo_traveller pt
10
Experiência inesquecível
Pros:

Comodidades, da qualidade da comida, do SPA, básicamente de tudo, flexibilidade e atenção personalizada ao cliente. Adorei a guest maneger Marta Vasconcelos alia simpatia, amabilidade a competência e liderança, é notória a cumplicidade com os demais funcionários.

Cons:

Nada

2026-05-08 via Nuitee
I
Iulia.Balasic couple ro
10
Good for relaxation
Pros:

Good breakfast,
Food all day,
The room was clean,
The staff was very friendly

Cons:

We waited a little past the check-in time
The mattress was too soft for us.

2026-05-07 via Nuitee
Øystein solo_traveller no
5
Pros:

Rene rom. Flott uteareal med kort vei til stranden.

Cons:

Maten var et absolutt lavmål. Selvbetjent tappekran var stadig tomog ble åpnet lenge etter annonsert åpningstid.
Lite serviceinnstilt personale.

2026-05-07 via Nuitee
C
Candida family_with_children pt
9
Pros:

Bufet com boa qualidade e comida muito variada. Restaurantes temáticos de qualidade inferior comparativamnte com o buffet.

Cons:

A água da piscina interior aquecida podia estar um bocadinho mais quente.
Seria bo uma remodelação na decoração dos quartos.

2026-05-06 via Nuitee
O
oliveira couple pt
9
Fantastico
Pros:

Hotel bem localizado, a comida é boa e os funcionários fantasticos, exelente animação.

2026-05-06 via Nuitee
M
Mónica solo_traveller pt
9
2026-05-04 via Nuitee
L
Laura solo_traveller pt
8
2026-05-04 via Nuitee
R
Renske solo_traveller fr
9
Pros:

Exceptional hotel, very friendly and welcoming staff. The restaurant is very busy during meal times but hardworking waiters keep everything very organised. Pool and beach areas are very clean, comfortable, plenty of beds and chairs. We had a wonderful stay and would happily stay here again!

Cons:

We liked everything here.

2026-05-03 via Nuitee
A
Ana Beatriz solo_traveller pt
10
2026-05-01 via Nuitee
J
JOÃO couple pt
8
2026-04-30 via Nuitee
M
Marlon couple es
8
2026-04-27 via Nuitee
M
Michał family_with_children pl
10
2026-04-27 via Nuitee
M
Michał family_with_children pl
10
2026-04-27 via Nuitee
A
Adriana couple es
9
2026-04-27 via Nuitee
J
Joaquim couple pt
10
Pros:

Gostei de tudo sem excepção do conforto do quarto de todas as refeições da beleza do hotel é espectacular da amabilidade dos funcionários excelente e da localização do hotel com o acesso directo à praia muito bom, um dia voltarei e recomendo.

Cons:

Adorei tudo

2026-04-26 via Nuitee
M
Margarida solo_traveller pt
10
Pros:

Tudo estava ótimo. O hotel é muito bonito, as instalações estão bem cuidadas. A atenção do Staff, principalmente da Marta Vasconcelos que nós proporcionou momentos muito agradáveis. O meu marido fazia anos e fomos surpreendidos pelos funcionários que cantaram os parabéns e ofereceram bolo e espumante.
Certamente voltaremos.

2026-04-23 via Nuitee
M
Michał family_with_children pl
10
2026-04-22 via Nuitee
M
Michał family_with_children pl
10
2026-04-22 via Nuitee
M
Maria couple pt
10
2026-04-20 via Nuitee
A
Ana couple pt
8
2026-04-20 via Nuitee