Residence Inn by Marriott Chicago Lake Forest/Mettawa

Hotels
•
Residence Inn
9.4 (314 reviews)
26325 North Riverwoods Boulevard , Mettawa , us
+1 847-615-2701

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and spacious rooms
Cons:
Slight odor in bathroom
Some furniture showing wear

Categories

Cleanliness
9.2
Overall cleanliness was noted as positive, though there were minor mentions of cleaning product smell in the bathroom.
Service
10
The staff, especially Miriam, were consistently praised for their exceptional service and friendliness.
Location
9.2
Location was not explicitly mentioned but inferred as good for business and leisure.
Room Quality
9.2
Rooms were described as clean and spacious, with some minor signs of wear.
Amenities
9.2
Amenities received positive mentions, especially breakfast options.
Value for Money
9.2
Good value suggested through multiple positive experiences.
Food and Beverage
9.6
Breakfast service and offerings, led by Miriam, were particularly highlighted as excellent.
Overall Experience
9.6
Guests expressed great satisfaction with their stays, highlighting the staff and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:44

Property Description

Modern Rooms with Self-Catering Facilities:
Experience the convenience of self-catering in our modern rooms equipped with open-plan kitchens, ample cupboard space, and dishwashers.

Fitness Center and On-Site Hot Tub:
Stay active and relax during your stay with access to our fitness center and unwind in the on-site hot tub for the ultimate rejuvenation.

Convenient Amenities and Nearby Attractions:
Enjoy air-conditioned rooms with in-room media, including a flat-screen TV with free HBO and CNN. Explore nearby attractions such as Bristol Renaissance Faire and Chicago Botanic Garden.

Book your stay at Residence Inn by Marriott Chicago Lake Forest for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9.4
Based on 314 reviews
Cleanliness: 9.2
Service: 10
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.6
A
Ancy • couple • us
10
The rooms were clean, quiet and comfortable. Staff was awesome. I definitely would stay at the property again.
Pros:

The property was in n ideal location for our trip. It was very clean and comfortable.

Cons:

N/A

2026-07-22 • via Nuitee
N
nicolecT7988KL • Family
10
Miriam and the Breakfasts
Pros:

Great hotel experience! The breakfasts were the best. Miriam was so attentive and friendly. She made the experience so much better. The whole staff are amazing and friendly. We will stay here again for our future trips! Thank you!! Make sure to say hi to Miriam.

2026-07-17 • via Tripadvisor
T
T5772PXjosephp • Family
10
Great Place
Pros:

Everything was great. Clean room and very polite staff. Miriam and Patricia prepared a very good breakfast. I would recommend this place to everyone. Congrats to all.

2026-07-17 • via Tripadvisor
D
Dream62456451748 • Business
10
Nice Place
Pros:

Nice Place. I go there regularly. Clean rooms, friendly staff. I am always looking forward to Miriam’s breakfast. She is really taking good care of us. Thank you!

2026-07-17 • via Tripadvisor
R
rhvcool • Family • Phoenix, Arizona
10
Nice hotel near Lake Forest, Great Lakes
Pros:

Great location. Clean, comfortable room and beds. Breakfast with Miriam and Patricia was well done. Easy access to freeways ACA’s the Great Lakes navy recruit center and grad celebration.

2026-07-10 • via Tripadvisor
M
M3022DDericl • Family
10
Great breakfast
Pros:

Breakfast was great! Miriam & Patricia are the best. Eggs were much better than a usual hotel breakfast.

2026-07-10 • via Tripadvisor
W
WilliamC520 • Business
10
Service was great
Pros:

Miriam was extremely helpful and cordial, always checking at breakfast that everyone had what they needed

2026-07-10 • via Tripadvisor
K
Karen • solo_traveller • us
7
Terrible outside view of blank hotel wall when hotel was not full
Pros:

I like the cleanliness of this place

Cons:

Not sure why I was given a room with a terrible view... One that just looked directly at a blank outside hotel wall. I booked super early and I dont think the hotel was full! Definitely a mis-step

2026-07-08 • via Nuitee
2
271cheril • Family
10
Miriam is the BEST!
Pros:

Miriam with breakfast service is amazing!!! Thank you for all of your hard work!!!

2026-07-03 • via Tripadvisor
J
janicemO4 • Business
10
Nice property. Great service!
Pros:

Rooms are nice and it's great to have your own kitchen for extended stays. I found the staff to be lovely in every way. Big shout out to Gabriel Vela at the front desk on the late night shift who helped me out on multiple occasions getting ready for next day events! So appreciated!!

2026-06-24 • via Tripadvisor
5
59maddens • Family
10
Breakfast
Pros:

Miriam breakfast was the best she deserves a raise best hotel every

2026-06-23 • via Tripadvisor
S
shelleybE1387FV • Family
10
Awesome stay
Pros:

Stay was great, comfortable and staff very friendly and helpful. Breakfast Thursday and Friday was fresh and always full. If you needed anything Miriam went above and beyond to make sure she could help. The one morning she grabbed us ice for our travel cups cause we didn’t know where the ice machine was.

2026-06-19 • via Tripadvisor
M
mgperkom • Family
10
Excellent stay.
Pros:

Excellent hotel, great breakfast. Fantastic helpful staff. Miriam was extra helpful during breakfast.

2026-06-19 • via Tripadvisor
V
vithala2026 • Family
10
Amazing stay
Pros:

Mirlam (the breakfast server) was absolutely amazing throughout my stay. She was super kind and her hospitality was beyond expectations. Definitely recommend staying here for exceptional customer service.

2026-06-19 • via Tripadvisor
E
elizabethdL4437RS • Family
8
Great breakfast
Pros:

The breakfast was great! We were staying there for a lacrosse tournament and it was perfect for before a game.

2026-06-17 • via Tripadvisor
E
evanpM8827JK • Family
10
Great Experience (wonderful breakfast)
Pros:

The hotel was great, and loved all the amenities. They had a pool, a basketball court, a pool table and corn hole. All employees were very kind. Finally, Miriam made some delicious breakfast.

2026-06-17 • via Tripadvisor
7
706jaxa • Family
10
Miriam Breakfast
Pros:

The hotel was good but what really and the experience was Miriam’s incredible breakfast and attentive Service.

2026-06-17 • via Tripadvisor
W
W_W_Smith • Family • Savannah, Georgia
10
Miriam - Excellent Breakfast
Pros:

Excellent service from front desk and especially breakfast director Miriam who cooked scrambled eggs and blueberry compote fresh from scratch. She was very helpful.

2026-06-15 • via Tripadvisor
K
Katharina • family_with_children • us
8
2026-06-15 • via Nuitee
W
William • solo_traveller • us
10
2026-06-14 • via Nuitee