Residence Inn by Marriott Chicago Lake Forest/Mettawa

Hotels
Residence Inn
9.4 (233 reviews)
26325 North Riverwoods Boulevard , Mettawa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and spacious rooms
Cons:
Slight odor in bathroom
Some furniture showing wear

Categories

Cleanliness
9.2
Overall cleanliness was noted as positive, though there were minor mentions of cleaning product smell in the bathroom.
Service
10
The staff, especially Miriam, were consistently praised for their exceptional service and friendliness.
Location
9.2
Location was not explicitly mentioned but inferred as good for business and leisure.
Room Quality
9.2
Rooms were described as clean and spacious, with some minor signs of wear.
Amenities
9.2
Amenities received positive mentions, especially breakfast options.
Value for Money
9.2
Good value suggested through multiple positive experiences.
Food and Beverage
9.6
Breakfast service and offerings, led by Miriam, were particularly highlighted as excellent.
Overall Experience
9.6
Guests expressed great satisfaction with their stays, highlighting the staff and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:44

Property Description

Modern Rooms with Self-Catering Facilities:
Experience the convenience of self-catering in our modern rooms equipped with open-plan kitchens, ample cupboard space, and dishwashers.

Fitness Center and On-Site Hot Tub:
Stay active and relax during your stay with access to our fitness center and unwind in the on-site hot tub for the ultimate rejuvenation.

Convenient Amenities and Nearby Attractions:
Enjoy air-conditioned rooms with in-room media, including a flat-screen TV with free HBO and CNN. Explore nearby attractions such as Bristol Renaissance Faire and Chicago Botanic Garden.

Book your stay at Residence Inn by Marriott Chicago Lake Forest for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 233 reviews
Cleanliness: 9.2
Service: 10
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.6
V
Voyage39286742380 Family
10
Great experience
Pros:

This hotel was fantastic, Miriam made the best breakfast, and Ariel at the front desk was very attentive. We stayed here for my son‘s navy graduation, and I highly recommend it. Very clean, responsive stay up, and excellent breakfast.

2026-04-10 via Tripadvisor
K
K6458DUdaniela Family
10
Excellent
Pros:

The service at the hotel was excellent. The kitchen staff was very pleasant and helpful and food was very tasty.

2026-03-27 via Tripadvisor
E
emilyoB77XV Family
10
Awesome!
Pros:

Very great experience here that i had with my family. Great environment and Great staff who prioritize their guest. Miriam and Ariel were amazing here!!

2026-03-27 via Tripadvisor
B
byrono465 Family
10
Best breakfast attentions
Pros:

Miriam was very great!! She was very attentive, always there to answer any questions about anything , to clean when needed and also refilled everything when needed.

2026-03-27 via Tripadvisor
A
awilks23 Family
10
Exceptional Stay
Pros:

Stayed at the Residence Inn by Marriott and had a great experience from start to finish. Ariel at the front desk was exceptional—super helpful on every call, quick with changes, and made the entire process smooth and stress-free.

Also want to recognize Miriam, who oversees the food service—she did an outstanding job with breakfast and overall setup. Everything was well-organized, fresh, and clearly handled with care.

Appreciate the level of service from both of them—really made the stay that much better.

2026-03-27 via Tripadvisor
9
904karanv Business
10
Great breakfast experience
Pros:

Miriam from breakfast is kind, friendly and hard working. Amazing attitude!

2026-03-26 via Tripadvisor
A
Aimee family_with_children us
10
2026-03-22 via Nuitee
J
j0elandbriannas Family
10
Great hotel and great breakfast
Pros:

Very nice hotel. Enjoyed the pool! Breakfast was delicious - lots of options and Miriam did a great job serving.

2026-03-21 via Tripadvisor
W
williamaB9245FR Family
10
Had a great breakfast
Pros:

Miriam was phenomenal, very helpful and made our breakfast experience delightful. Such valuable person to have around!

2026-03-21 via Tripadvisor
C
Celese extended_group us
7
It was okay
Pros:

Check in was fast.

Cons:

The front counter staff person was very nonchalant and did not give a lot of info about much of anything, and not very friendly.

2026-03-20 via Nuitee
M
melissaaQ8572CR Family
10
A Must Stay During Navy Graduation!
Pros:

Our room were spacious, clean and our small kitchen was a bonus!
The entire staff from the front desk (Ariel) to Miriam and Adela were so friendly, attentive and accommodating.
Breakfast was wonderful with variety of food and pastries .

2026-03-13 via Tripadvisor
8
877tessaf Family
10
breakfast
Pros:

The staff was very helpful, miriam had a great attitude and was very kind!

2026-03-13 via Tripadvisor
C
Curiosity31081876612 Business
10
Miriam was great
Pros:

The breakfast was one of the best part of the stay, Miriam was very polite, respectful and was asking if we need anything. Napkins that we missed she got it for us.
Amazing customer service.

Anirudh Pandey

2026-03-12 via Tripadvisor
V
victoriarO4356ZG Family
10
10/10 for sure!
Pros:

Ariel was extremely helpful and accommodating. Super professional and all the staff is very friendly. Miriam did an amazing job with breakfast and was working so hard making everything stayed hot and stocked and clean. She is amazing! The rooms are spacious and clean, as is the pool, hot tub and common areas. Extremely great value for the service, care and attention!

2026-03-12 via Tripadvisor
C
chukwukaa2019 Business Bridgewater, New Jersey
10
Wonderful Staff and very well kept property.
Pros:

Wonderful clean hotel. Exceptional breakfast service provided by Miriam. Always looking forward to my return trips here.

2026-03-06 via Tripadvisor
_
_C1450QY Business
10
Good breakfast
Pros:

Great breakfast and service, Muriam, thank you!

2026-03-05 via Tripadvisor
M
M436ZEjuanb Business Sacramento, California
10
Great stay!
Pros:

Great stay. Great breakfast from Miriam. Very helpful business service.

2026-02-27 via Tripadvisor
M
M6087NQkn Business
10
Wonderful service
Pros:

Had a nice time and would specially like to thank Miriam who arranged a breakfast for me even when I arrived late. Wonderful service!

2026-02-26 via Tripadvisor
S
S9884PPalexisc Business
10
Great visit, will be back!
Pros:

Great room amenities and room! Having youtube and Netflix on the tv were a game changer, along with a full mini kitchen. Delicious breakfast and coffee every day by Mariam! Sausage and eggs are a classic for me, but seeing subtle choice options changing daily keep it fresh and new. A hot breakfast is the best way to start the day! Thank you to this hotel and staff for making it a comfy visit.

2026-02-26 via Tripadvisor
M
meredithl289 Couples
10
Miriam's Breakfast Buffet
Pros:

Miriam, always with a smile, served a delicious hot breakfast buffet every morning.

2026-02-26 via Tripadvisor