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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shopping on site
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Front desk (limited hours)
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Snack bar/deli
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Big Country Hotel and Suites Abilene offers elegantly decorated rooms with modern amenities including flat-screen TVs, microwaves, and refrigerators for a comfortable stay.
Convenient Facilities
Guests can take advantage of the on-site fitness center, 24-hour front desk, and snack shop for their convenience and enjoyment during their stay at the hotel.
Prime Location
Situated just a short distance from popular attractions like Hardin-Simmons University, Frontier Texas, Abilene Zoo, and more, our hotel in Abilene, Texas, is the perfect choice for both leisure and business travelers.
Experience comfort and convenience at the Big Country Hotel and Suites Abilene. Book your stay now for an unforgettable experience!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for US$5 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
The room was clean and very comfortable and temperature was good
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The room was dirty and wouldn’t lock so we had to ask for a new one which took time. The place has no sound insulation so we could hear people slamming doors. The breakfast was awful. The front staff were miserable and acted like they did not want to be there. They were not helpful or apologetic for the room situation.
parking
stair well packed with junk, safes from rooms and other stairs
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N/A
During my stay, I had a very unpleasant experience. First, I found a large cockroach in my room. In addition, the rooms had a terrible musty smell, making it impossible to stay there for more than an hour.
After reporting the issue, I was moved to another room, but things were not better. The bathroom trash can was dirty, and the towels had already been used—clearly, no one had cleaned the room.
The breakfast was also disappointing, especially the eggs, which tasted awful.
Overall, the worst issues were the lack of cleanliness and the terrible smell throughout the rooms.
No internet. No tv, blinds would not raise. Bad coffee. Night check in clerk unfriendly. Would have.liked more light. Would have liked breakfast til 10a
Good value. Very comfy bed!
Staff seemed a bit overwhelmed- but was friendly enough.
It was a clean hotel and it was a good value.
I did not like the annoying noise the exhaust fan was making in the bathroom, made it feel like somebody was crawling in the attic. Also felt like the place was more institutionalized trying to keep people locked in and not let them out would be one way in and one way out. Ask the staff about not being able to use the key to get in and out of the doors they gave me a sarcastic answer.
Close to mall restaurants
No internet
The first night I got there we checked in, went upstairs and went to our room. We’d love to go get something to eat, and when we came back, the key would not work. Something was wrong with the door not just the keys. The receptionist came up, used the master key and was able to get us in, but I had to have maintenance come fix the key fob. I was punctual with that and it was done the next day before I came back from the store.
What I did not like about it is that I called the day before hours before to let them know that I would have to check out early due to a funeral my best friend. Once I got there, they had no knowledge or notes that I was checking out. I was there told that I would still have to pay for that day that I was not there. I sent the request over that was never open nor knowledge.
The location to the job that I went to do was good.
It was suppose to have breakfast..all they had was egg and cereal. No meat what so ever. I also asked the front desk if she could print out an email for me and she said that since I booked through a third party (booking) she couldn’t do it.I asked that if I paid her to print it out could she do it and she said she couldn’t do anything about it. The wifi was down when we checked in so I couldn’t even do anything on my reports on my laptop for work..overall it was a bad experience and I think I overpaid for the service that I got.The ladies that were at the front desk in the morning when I checked out were really nice compared to the lady that was there when I checked in.
Clean
Room smelled like mildew, the exercise room was closed.
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