Hotel Mansion Del Valle

Hotels
9 (294 reviews)
Calle Diego De Manzarieos 39 , Tuxtla Gutierrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Poor breakfast options
Wi-Fi problems

Categories

Cleanliness
8
Several reviews cited issues with cleanliness, particularly with rooms not being clean upon check-in.
Service
10
Most reviews mention friendly and accommodating staff, contributing to a positive service experience.
Location
10
Consistent praise for the central location, making it easy to access local attractions.
Room Quality
9
Mixed reviews; while some described the rooms as comfortable, others noted issues such as basic room assignments.
Amenities
8.5
General sentiment indicates some amenities, such as Wi-Fi and breakfast, need improvement.
Value for Money
9
Some guests felt the pricing should match the quality of services offered; value perceived as decent but not exceptional.
Food and Beverage
8
Negative remarks regarding breakfast options and quality suggest a need for enhancement.
Overall Experience
9.5
Most reviews express general satisfaction with the stay, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:32

Property Description

Luxurious Accommodation
Hotel Mansion Del Valle, a 4-star property in downtown San Cristobal de Las Casas, offers beautifully furnished rooms with modern amenities, including flat-screen TVs and free Wi-Fi. Each room is decorated in vibrant Mexican colors and features a private bathroom with complimentary toiletries, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in the authentic flavors of Mexico at La Mechita restaurant within the hotel premises. From traditional Mexican dishes to regional wines, guests can savor a culinary delight. For added convenience, room service is also available for those who prefer dining in the comfort of their rooms.

Relaxation and Convenience
Guests can unwind on the sun terrace while admiring the picturesque views of San Cristobal. With a 24-hour front desk, laundry facilities, and free parking, Hotel Mansion Del Valle ensures a hassle-free stay. Additionally, the hotel offers tour arrangements to explore the city's attractions effortlessly.

Book now to experience the charm and hospitality of Hotel Mansion Del Valle in San Cristobal de Las Casas!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for children under 12 years old.

If you want to travel with your pet, you must pay the fee to receive your pet, depending on the size. The cost is 50,000 COP and 80,000 COP. Upon arrival, we will let you know the hotel rules that you must comply with with your pet. If you do not comply with these, you will have an extra charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 294 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
• family_with_children • mx
10
2026-04-25 • via Nuitee
Z
zahide • couple • mx
9
Cons:

Kahvaltısı güzel değildi ürünler kalitesizdi.

2026-04-25 • via Nuitee
A
Alejandro • solo_traveller • gt
10
Estancia placentera
Pros:

Habitaciòn còmoda

Cons:

Todo bien

2026-04-23 • via Nuitee
D
Domingo • solo_traveller • es
7
Pros:

La ubicación, muy cerca del centro.

2026-04-17 • via Nuitee
C
Claudio • couple • it
8
2026-04-10 • via Nuitee
D
Danny • extended_group • be
9
Pros:

Bel hôtel, attention toutes les chambres n ont pas la même taille. (Ancienne/nouvelle aile). Par contre très bien équipée. Très bien situé mais au calme.

2026-04-09 • via Nuitee
S
SYLVIA • family_with_children • us
10
Pros:

Excelente ubicación del hotel, muy buen servicio, super serviciales todos los empleados. Lo recomiendo totalmente.

Cons:

Siento que deberían de mejorar la calidad del buffet que tienen para desayuno, está muy limitado y lo poco que hay falta mejorar y tener mas variedad.

2026-04-08 • via Nuitee
J
Jose Antonio • extended_group • mx
8
Pros:

Ubicación excelente, bonitos espacios al interior del hotel, buena habitación.
Personal muy atento y muy amable.
Todos los espacios muy limpios.

Cons:

Se puede mejorar el sazón de los alimentos en el desayuno.
El colchón fue medianamente cómodo.

2026-04-08 • via Nuitee
L
Luigi • family_with_children • it
9
Pros:

Hotel molto curato negli arredi delle parti comuni e anche all'interno delle camere, posizione ottima, buona colazione.

Cons:

Letto duro, mancava l'acqua calda in camera ma ci hanno subito cambiato la stanza.

2026-04-08 • via Nuitee
M
Mariella • family_with_children • it
8
2026-04-07 • via Nuitee
Z
Zentella • extended_group • mx
10
Espectacular!
Pros:

La ubicación, la atención y el servicio del personal. Las habitaciones muy buen tamaño y cómodas.

Cons:

El baño, siento que ya está algo obsoleto necesita remodelarse

2026-04-06 • via Nuitee
P
Pérez Domínguez • family_with_children • mx
10
Pros:

Ubicación del hotel más no de la habitación (daba hacia atrás de la calle posterior) se entiende el ruido por la zona y la fecha
Buenas instalaciones

Cons:

Solamente lo del ruido pero por la zona y fechas.

2026-04-06 • via Nuitee
F
floriberto • couple • mx
9
2026-04-06 • via Nuitee
M
MIGUEL ANGEL PINILLA MIR • couple • es
9
Pros:

Habitación cómoda y grande. El hotel es bonito y está cerca de la plaza de San Cristóbal de las Casas. El desayuno está bien (variado y abundante)

2026-04-06 • via Nuitee
S
Sofía Sánchez García • family_with_children • mx
10
Pros:

Estuvo todo muy bien

Cons:

No hay nada que no me haya gustado

2026-04-05 • via Nuitee
E
EVANGELINA • family_with_children • es
9
Pros:

El restaurante del hotel bien, los desayunos completos, las camas cómodas y si ubicación muy cerca del centro

2026-04-04 • via Nuitee
R
Roger • solo_traveller • nl
9
Lovely hotel in the center of San Cristóbal
Pros:

Parking on site, good breakfast selection, lovely mansion, friendly staff, comfortable rooms, central location

2026-04-01 • via Nuitee
D
Diego • family_with_children • mx
8
Pros:

La ubicación y precio

Cons:

Muy oscura la habitación y muchos escalones

2026-03-30 • via Nuitee
F
Froy • family_with_children • mx
9
2026-03-28 • via Nuitee
F
Felipe • couple • co
9
2026-03-16 • via Nuitee