Hotel Mansion Del Valle

Hotels
9 (267 reviews)
Calle Diego De Manzarieos 39 , Tuxtla Gutierrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Poor breakfast options
Wi-Fi problems

Categories

Cleanliness
8
Several reviews cited issues with cleanliness, particularly with rooms not being clean upon check-in.
Service
10
Most reviews mention friendly and accommodating staff, contributing to a positive service experience.
Location
10
Consistent praise for the central location, making it easy to access local attractions.
Room Quality
9
Mixed reviews; while some described the rooms as comfortable, others noted issues such as basic room assignments.
Amenities
8.5
General sentiment indicates some amenities, such as Wi-Fi and breakfast, need improvement.
Value for Money
9
Some guests felt the pricing should match the quality of services offered; value perceived as decent but not exceptional.
Food and Beverage
8
Negative remarks regarding breakfast options and quality suggest a need for enhancement.
Overall Experience
9.5
Most reviews express general satisfaction with the stay, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:32

Property Description

Luxurious Accommodation
Hotel Mansion Del Valle, a 4-star property in downtown San Cristobal de Las Casas, offers beautifully furnished rooms with modern amenities, including flat-screen TVs and free Wi-Fi. Each room is decorated in vibrant Mexican colors and features a private bathroom with complimentary toiletries, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in the authentic flavors of Mexico at La Mechita restaurant within the hotel premises. From traditional Mexican dishes to regional wines, guests can savor a culinary delight. For added convenience, room service is also available for those who prefer dining in the comfort of their rooms.

Relaxation and Convenience
Guests can unwind on the sun terrace while admiring the picturesque views of San Cristobal. With a 24-hour front desk, laundry facilities, and free parking, Hotel Mansion Del Valle ensures a hassle-free stay. Additionally, the hotel offers tour arrangements to explore the city's attractions effortlessly.

Book now to experience the charm and hospitality of Hotel Mansion Del Valle in San Cristobal de Las Casas!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for children under 12 years old.

If you want to travel with your pet, you must pay the fee to receive your pet, depending on the size. The cost is 50,000 COP and 80,000 COP. Upon arrival, we will let you know the hotel rules that you must comply with with your pet. If you do not comply with these, you will have an extra charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 267 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
K
Kevin Nolberto • family_with_children • mx
10
Pros:

Comodidad

Cons:

Nada, todo excelente

2026-02-14 • via Nuitee
G
Gerry • solo_traveller • ca
9
Old school charm, a great place to stay.
Pros:

Good service (porters available to help with luggage), a good restaurant, secure parking for motorcycle (reserve ahead as parking is limited), and the terrace was a wonderful place in the evening and early morning.

Cons:

I needed a porter to open the parking door as it wasn't easy to spot.

2026-01-29 • via Nuitee
M
martine • solo_traveller • fr
5
Cons:

De la musique de Noël a l’intérieur de l’hôte toute la journée
La chambre qui m’a été attribuée n’est pas celle que j’avais réservée, celle-là donnait sur la route et toute la nuit il y a eu des pèlerinages avec feux d’artifices, coups de klaxonne, donc impossible de dormir.

2026-01-28 • via Nuitee
Z
Zaira Cecilia • family_with_children • mx
8
.
Pros:

.

Cons:

.

2026-01-26 • via Nuitee
H
Herb • couple • us
8
Great stay in San Cristobal
Pros:

Great location, large comfortable room.

2026-01-25 • via Nuitee
M
Melyns • couple • es
7
Pros:

La hubicacion es increíble y el hotel muy bonito

Cons:

El colchón de la cama fue un desastre, estaba hundido por un lado y estaba en malas condiciones.

2026-01-23 • via Nuitee
E
Elise Oeland • couple • dk
8
Smagfulgt og centralt beligende i roligt kvarter.
Pros:

Meget smukke omgivelser og central beliggenhed.
Dejlig tilløbt morgenmad.
Rent og pænt.
Pragtfuld tagterrasse.

Cons:

For få af personalet kunne engelsk.

2026-01-21 • via Nuitee
N
Nicole • family_with_children • gb
8
Traditional hotel with charm and in an excellent location
Pros:

Great location- walkable to shops and restaurants
Comfortable beds

Cons:

There was quite a lot of noise from the street

2026-01-19 • via Nuitee
M
MARIO ALBERTO • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Las camas hay que renovarlas

2026-01-19 • via Nuitee
P
Paula • couple • cl
9
San Cristobal precioso lugar en Chiapas
Pros:

Muy agradable todo. La ubicación, el restaurante, el servicio a la habitación, la limpieza, la decoración y el buen ambiente.

Cons:

Tal vez mejor luminosidad.

2026-01-18 • via Nuitee
A
Andrea • couple • us
8
Safe, convenient, close to plaza, but far enough away to be quiet enough.
Pros:

Very clean. Comfortable bed. Good sized room and large bathroom. House cleaning was very nice and helpful, worked hard to clean my room as I was sick for 2 days. I would stay here again.

Cons:

No heat. Was able to get a portable heater which was very helpful. Somewhat loud from noise in hallways at times.

2026-01-17 • via Nuitee
I
Isabelle • family_with_children • lu
8
Pros:

Proximité avec le centre-ville, joli petit hôtel type hacienda, bon petit-déjeuner, personnel correct prêt à vous aider mais parler espagnol est un atout. Certaines personnes parlent anglais.

Cons:

Il faisait froid dans le bâtiment et dans la chambre et il n'y a pas de chauffage mais il est possible de demander un petit chauffage électrique. Mais je suis frileuse.

2026-01-13 • via Nuitee
P
Patricia • family_with_children • mx
9
2026-01-11 • via Nuitee
I
Ivan • family_with_children • mx
10
2026-01-10 • via Nuitee
G
Gerda • family_with_children • ca
9
Pros:

Lovely older hotel, close to the centre.The location is important here. It is safe to walk into the Centre. Lots of restaurants. Excellent enclosed parking.

Cons:

Did not like the food in the restaurant. Lots of better choices elsewhere.t

2026-01-09 • via Nuitee
N
NGUYEN • couple • vn
9
Hotel is very central, you can easily walk everywhere. Room is clean but Breakfast is not included.
Pros:

Good location

2026-01-03 • via Nuitee
R
Rodas Vázquez • family_with_children • mx
10
2026-01-03 • via Nuitee
J
Jorge • family_with_children • ar
9
Pros:

Instalaciones y amabilidad del personal

2026-01-03 • via Nuitee
A
Adrián Alberto • family_with_children • mx
8
2026-01-03 • via Nuitee
C
Castillo Abriz • family_with_children • mx
8
2025-12-31 • via Nuitee