Global Towers Hotel & Apartments

Hotels
Independent
7 (75 reviews)
No.11 Station Avenue, (Colombo Plan Road), Colombo, 01000 , Colombo , LK

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Steam room
See all facilities

Review Highlights

Pros:
Excellent location and room view
Helpful and attentive staff (including reservation assistance)
Convenient and comfortable for some guests
Worth the money for location/facilities (per some reviews)
Cons:
Poor cleanliness (dust, smells, reports of cockroach odor)
Room quality issues (small rooms, damaged fixtures, unhinged toilets)
Air conditioning/amenity failures and outdated facilities
Maintenance problems (water leaks, broken taps, damaged bed frame)
Limited breakfast (a la carte only) and mixed value impressions

Categories

Cleanliness
4
Multiple reviews report poor cleanliness: rooms and balconies dusty, general 'not clean', cockroach smell in cupboard and overall poor housekeeping.
Service
9.5
Staff repeatedly praised: helpful reception, attentive service for an elderly guest, strong assistance during a delayed flight and a reservation employee (Amila) provided clear, kind refund help.
Location
9.5
Many guests highlight an excellent location and good/view from the balcony; location is a consistently positive point.
Room Quality
4.5
Rooms described as uncomfortable, too small, not as pictured; issues include damaged bed frame, broken bathroom fittings and 'unhinged' toilets.
Amenities
5
Amenities show problems: air conditioning often not working, outdated facilities, bathroom taps broken and water leaks reported — overall below expected standard.
Value for Money
8
Mixed comments: some guests say 'worth the money for the location and facilities', while others call it too expensive; overall leaning slightly positive due to strong location/service value.
Food and Beverage
7
Limited F&B: no regular buffet breakfast (only a la carte on request) — neutral to slightly negative but not widely discussed.
Overall Experience
8.5
Overall sentiment is mixed: excellent location and service offset by poor cleanliness, maintenance and some room shortcomings; several guests nevertheless found the stay acceptable because of location/service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 06:23

Property Description

Luxurious Amenities: Treat yourself with massages, body treatments, and access to an indoor pool, steam room, and fitness center.

Convenience and Services: Enjoy complimentary wireless internet, concierge and wedding services, a snack bar/deli, a bar/lounge, and dry cleaning/laundry services.

Comfortable Accommodations: Relax in one of the 132 air-conditioned rooms with LED TVs, private balconies, and free Wi-Fi, all while being conveniently located near key attractions.

Indulge in luxury and comfort at Global Towers Hotel & Apartments. Book your stay now to experience the best of Colombo.

Important information:

  • Up to 3 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 75 reviews
Cleanliness: 4
Service: 9.5
Location: 9.5
Room Quality: 4.5
Amenities: 5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
9
9132828 couple mv
1
Very uncomfortable rooms. Too unhinged room toilets. Balcony also too dusty
Pros:

Very very bad room and unhinged toilets.

2026-06-02 via Nuitee
K
KALEELUL couple sa
8
Pros:

Convenient and comfortable

2026-05-31 via Nuitee
A
Ahmed solo_traveller mv
8
2026-05-28 via Nuitee
M
mohamed couple mv
10
2026-05-10 via Nuitee
S
sanjee98 family_with_children lk
4
Cons:

ROOM AC is not working

2026-05-07 via Nuitee
K
K Rahuman couple sa
7
2026-05-06 via Nuitee
C
chathura solo_traveller lk
10
Pros:

Good staff and room very comfortable. Very good location

2026-05-06 via Nuitee
D
Dewjan solo_traveller lk
3
Pros:

location from balcony is very nice.

Cons:

otherwise, not satisfied with the Room and cleanliness,

2026-04-27 via Nuitee
M
Mohamed solo_traveller us
3
2026-04-19 via Nuitee
couple lk
3
2026-04-18 via Nuitee
D
Dheena solo_traveller mv
8
2026-04-13 via Nuitee
P
Pivithuru couple lk
1
Pros:

Nothing

Cons:

No AC and space is too small and not as per the photos

2026-03-31 via Nuitee
A
Ahmed couple mv
2
I am so sorry to I don’t recommend this hotel
Pros:

Nothing

Cons:

Nothing because the pictures in booking when it was open and I feel the renovation has not done up to today

2026-03-28 via Nuitee
N
Nadarajah couple ru
8
Worth the money for the location, services and comfort.
Pros:

Worth the money for the location and overall facilities.

2026-03-24 via Nuitee
R
ROY MOUMOU family_with_children sc
7
Pros:

Great location and good staff members. Great help and attention to delayed flight.

Cons:

None.

2026-03-22 via Nuitee
C
Consultancy Ltd family_with_children gb
5
Pros:

LOCATION IS GOOD AND VIEW FROM THE ROOM IS GOOD. STAFF SERVICE IS GOOD. RECEPTION IS NOT TAKING LONGER TO RESPONSE. THE STAFF HELPFUL FOR MY ELDERLY MOTHER TO WALK.

Cons:

BUT VERY POOR MAINTANCE. ROOM IS SMELLING, WATER LEAK ON THE HALL WAY, BATHROOM TAP BROKEN, BED FRAME IS DAMAGED. COCORACH SMELL IN THE CUPBOARD.

2026-03-12 via Nuitee
N
Nagaraj family_with_children lk
1
2026-03-06 via Nuitee
D
Depana solo_traveller ch
3
Es war nicht sauber, alles war kaputt. Also war gar nicht gut
Pros:

Aussicht

Cons:

Sauberkeit, war alles kaputt

2026-03-04 via Nuitee
R
Rilwan solo_traveller mv
6
2026-02-22 via Nuitee
G
Giorgos solo_traveller gr
5
2026-02-09 via Nuitee