Grand Times Hotel

Hotels
8.1 (2334 reviews)
5100 Boulevard des Galeries , Quebec City , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Unsatisfactory cleanliness
Limited breakfast options

Categories

Cleanliness
7.06
Multiple mentions of dirty rooms and pools, indicating poor cleanliness.
Service
9.03
Reception staff were noted as kind and welcoming.
Location
9.07
Convenient location cited, near Mega Parc and Old Quebec.
Room Quality
8.02
Some rooms were deemed acceptable; issues noted with cleanliness.
Amenities
7.55
Basic amenities mentioned, but room organization and gym were found lacking.
Value for Money
8.51
Good price to service ratio mentioned, but breakfast value questioned.
Food and Beverage
6.56
Breakfast options were very limited and dissatisfying.
Overall Experience
9.03
Despite issues, guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:31

Property Description

Luxurious Accommodations - The Grand Times Hotel in Quebec City offers modern guest rooms with free Wi-Fi, flat-screen TVs, and comfortable furnishings, providing a relaxing stay for guests.

Convenient Amenities - Guests can enjoy the convenience of an indoor pool, an on-site gym, and a gas fireplace in the lobby, perfect for unwinding after a day of exploring the city or shopping at the nearby mall.

Ideal Location - Situated across from Les Galeries de la Capitale Shopping Mall and a short drive from Quebec City International Airport, the Grand Times Hotel is the perfect choice for travelers looking to experience the best of the city. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2334 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 6.56
Overall Experience: 9.03
C
Carol • extended_group • ca
9
2026-06-27 • via Nuitee
C
Cathy • solo_traveller • ca
8
2026-06-26 • via Nuitee
M
Melinda • couple • ca
10
2026-06-26 • via Nuitee
I
Ilham • solo_traveller • ca
8
2026-06-25 • via Nuitee
J
Jean-François • couple • ca
10
Pros:

Très propre. Personnel sympa.

2026-06-25 • via Nuitee
R
Remi • family_with_children • ca
9
Très beau séjour reposant!
Pros:

On n’a pas déjeuné.
On a aimé la propreté, le calme.

Cons:

Salle de bain, aucune protection pour la douche. Pas de barre pour se tenir pour la douche. Pas de tapis de douche.

2026-06-23 • via Nuitee
F
Fella • family_with_children • ca
7
Trop cher payé pour ce que c’était
Pros:

L’emplacement de l’établissement qui était proche de notre centre d’intérêt, la facilité d’accès

Cons:

La propreté qui était moyenne

2026-06-22 • via Nuitee
S
Stéphanie • couple • ca
10
2026-06-22 • via Nuitee
M
Marco • solo_traveller • ca
7
ok
Pros:

Propreté et confort

Cons:

Problème d'acces a la chambre car pas capable d'ouvrir la premiere chambre. On m'a transféré dans une chambre avec 2 lits Queen alors que ma demande et ma premiere chambre était un lit King.... Perdu 1heure a 22h00 pour tout se problème

2026-06-22 • via Nuitee
S
Sébastien • solo_traveller • ch
8
On entend tout ce qui se passe autour.
Pros:

Emplacement, confort

Cons:

Bruyant

2026-06-19 • via Nuitee
K
Karene • solo_traveller • ca
10
2026-06-19 • via Nuitee
A
Annie • extended_group • ca
10
2026-06-18 • via Nuitee
K
Karla Maria • family_with_children • mx
7
Good but could have been better.
Pros:

the location in front of the mall.

Cons:

The breakfast could be much better, and I never knew how much they were charging for it.

2026-06-18 • via Nuitee
M
Marlene • family_with_children • ca
7
Très bien
Pros:

Le personnel était très accueillant, le confort, l’emplacement.

Cons:

Les chambres sont un peu sombre et il y avait un gros tache sur le tapis

2026-06-16 • via Nuitee
R
Renée • couple • ca
8
Bon service à la clientèle
Cons:

On avait réservé a cette hotel car il y avait une piscine...mais on a su le lendemain de notre arrivée que la piscine était hors service.

2026-06-15 • via Nuitee
H
Huarcaya • solo_traveller • ca
10
Pros:

Le style New Yorkais

Cons:

Déjeuner moyen :(

Pas de chaud , bacon, Saucisses, gaufre .. mais c'est quand même ok ce qu'on a eu.

2026-06-15 • via Nuitee
J
Julie Yang • solo_traveller • ca
9
Excellent
Pros:

Both were good!

Cons:

Could have a better breakfast and the price this time was a bit expense but accommodation was excellent

2026-06-14 • via Nuitee
N
Noella • couple • ca
10
2026-06-14 • via Nuitee
F
francois • extended_group • ca
10
2026-06-13 • via Nuitee
S
Stephen • couple • gb
7
2026-06-13 • via Nuitee